What I meant was in the past she was persistently ringing me when we were having difficult time with my daughter to come home at present it ain't been that bad ,but bad enough to do my head in Helen when I'm trying to get business sorted and when both my operators are off I'll and I'm only one to clean that's wat aggravated me to post on here not that it was a persistent problem NOW
Everything I do or say u seem insistent on making me look like a dumb idiot, I do not cum on here for any sort of sympathy whatsoever just state whatever facts have been detrimental to my business to give people idea of where I am.
I do take some advice on board what people like you advise,you get personal though and try n rip me to pieces
Richy, you seem like a decent fella but but you need to take stock of what you are doing. When you are in the middle of something you often can't see the wood for the trees. As Helen says, most of us on here have been through hard times in the past so know where you are right now.
For me I was running an ebay business before window cleaning. I was turning over 300k, was vat registered, had an office and so on. It all looked good. The truth was I was paying ebay more than I was earning myself. I was left with big debts and the business folded.
I learned from that experience to shave overheads to the minimum. Invest in what you need to enable you to make more money. If something/someone isn't making you more than they are costing you then you need to get rid and quickly.
I remember recently you said your salesman was struggling with cold leads as he was used to hot leads. Anyone can sell on a hot lead, the customer has already shown they want the proiduct you are selling. He isn't a salesman if he can only do hot leads. Get rid and do it yourself.
My advise is to shave your business down to the bone. Get rid of all work that pays less then £25.00 per hour. Assess what you have left and keep the best staff and service it between you.