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mark_roberts

  • Posts: 1899
Re: Customer from hell
« Reply #20 on: February 20, 2009, 06:50:55 pm »
As well you didnt have a TM tank to fill.

One good thing about doing insurance work is that you get to deal with upset and sometimes rude people all the time so you soon learn to hone your skills.

MArk

boshravie

Re: Customer from hell
« Reply #21 on: February 20, 2009, 11:54:39 pm »
Hi guys
I like the one Doug said, just look at them in the eye and say (GOOD BYE) ;D ;D
I think that’s the best thing to pi…. Them off .

Regards,
Bosh


Re: Customer from hell
« Reply #22 on: February 21, 2009, 07:52:54 am »
Nowerdays,what with rogue trader.etc on the box,people are very suspitious of tradesmen and people in general.You do find that a few people are abit rude and off when you first enter their house,but after they observe how polite you are and  the quality of the job,their personality and attitude soon change and your finished paid  and out the door.Saying that,when a custy is extremely rude and tries to get something for nothing,and treats you like shi-,you dont really want to do the job,Time to leave.Steve,

sherco

  • Posts: 1041
Re: Customer from hell
« Reply #23 on: February 21, 2009, 06:49:52 pm »
I had a similar thing the other day, not carpet cleaning. I was called into to a job by an architect i work for to replace a under floor heating mat, a builder had laid it and laid limestone tiles on top of it and it didn't work, it was only 3sqm. So i went and got the stone up and the electrician came and laid a new one, i went back relaid the floor, and a few days later the customer was on the phone saying it doesn't work and i damaged it and he wasn't going to pay me, and put the phone down before i had said anything...I rang the electrician and he said he would pop in and have a look.....And guess what they hadn't turned it on. I did get an apology...Bloody customers.
Natural stone floor restoration service.
Natural stone fixing and repairs.
www.poshstonefloors.co.uk

derek west

Re: Customer from hell
« Reply #24 on: February 21, 2009, 08:19:37 pm »
not had a rude customer yet, are they few and far between or have i been lucky?.
derek

Joe H

Re: Customer from hell
« Reply #25 on: February 21, 2009, 08:36:12 pm »
Few and far between Derek.

Len Gribble

  • Posts: 5106
Re: Customer from hell
« Reply #26 on: February 21, 2009, 08:46:35 pm »
Sadly some have attitudes!  But what I have found society is changing a lot more polite and apologetic people, even with white van drivers and motorcyclist, could it be knife crime culture. ???

Len
Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

Re: Customer from hell
« Reply #27 on: February 21, 2009, 09:22:07 pm »
We used to do a lot of work for Kings Oak home builders.
They would build them, people move in, people find problems, people move out, builders back in, builders finish work, then we'd go in and clean the place to show room conditions, then people move back in again.
What was reasonably easy work was spoilt by the home owners who thought that we were Kings Oak.
The vehicle signwriting says differently but they wouldn't take any notice of that and some of the grief we used to get as if we had build the places too >:(

stevegunn

Re: Customer from hell
« Reply #28 on: February 23, 2009, 07:55:28 am »
Got one to do this week a sky engineer has stomped through their brand new house with brand new carpets and left oily footprints,doing it through an insurance company and you can just tell he is going to be a pain as there was a lot of swearing down the phone ::)

rob fryer

  • Posts: 237
Re: Customer from hell
« Reply #29 on: February 23, 2009, 09:43:32 am »
When i had my valeting centre had a custy that told me i was to give his car a full valet that day i told him i was fully booked for two weeks he just chucked the keys at me and said i will be back at five, the reason i told him i was fully booked was i was going on my hols that afternoon and i was only at work to pick somthing up .
He angered me that much i parked his car in the unit locked up and went on my hols with a big grin, he went of his tits when i got back i just laught at him and i sent a bill for storage he never paid  !!!
 

from edge2edge

  • Posts: 1507
Re: Customer from hell
« Reply #30 on: February 23, 2009, 10:00:08 am »
beautiful really bootifull mate

clinton

Re: Customer from hell
« Reply #31 on: February 23, 2009, 12:19:04 pm »
 ;D

homenclean

  • Posts: 587
Re: Customer from hell
« Reply #32 on: February 24, 2009, 11:04:35 pm »
Whilst getting grief off acustomer an employee of ours turned his machine off and said to the old nag "do you know what love i divorced a women like you" then switched everything back on and carried on. she left him alone, then and amazingly rang and booked extra work.

John

Susan Dean (1stclean)

  • Posts: 2064
Re: Customer from hell
« Reply #33 on: February 25, 2009, 07:51:06 am »
you lot are lucky i had a drunk bloke getting a bid friendly with me once  even those his wife was there ! then he got even more drunk and started saying he was going to kick her head in  :(

phoned hubby i was realy scared at this point as he had just started  shouting  at me ! was quite funny seeing my other half parking his van in the middle there garden as he speed down the drive

he then ran in the house shouting " WANT TO SHOUT AT ME DI==HEAD" hubby ripped his shirt off and went eye ball to eye ball with him  the drunk man backed off and we packed the gear and left the job half done

Doctor Carpet (Ret'd)

  • Posts: 2024
Re: Customer from hell
« Reply #34 on: February 25, 2009, 02:17:14 pm »
Blimey :o
Diplomacy: the art of letting other people have your way

Re: Customer from hell
« Reply #35 on: February 25, 2009, 02:46:46 pm »
I should have put my landlady story on here really.....

Susan, it happens to us fella's too... A freaky looking lady customer asked me to take my top off yesterday, I just said "I've got bigger boobs than you have love, you really don't need to see me with no top on!" ;D ;D

I'm having a really weird week so far ??? ??? ???

 

clinton

Re: Customer from hell
« Reply #36 on: February 25, 2009, 05:01:33 pm »
Big boobs collin ;D

Bet you would have done if she was tasty ;)

Doctor Carpet (Ret'd)

  • Posts: 2024
Re: Customer from hell
« Reply #37 on: February 25, 2009, 05:49:57 pm »
Colin you should have said "i'll show you mine only if you show me yours!" :)

Mind you I've had old dears in sheltered accommodation getting very excited about my legs when I'm wearing my summer overalls. (Help!)

"Come up to my apartment and show me what you can do with your equipment." Double help!!
Diplomacy: the art of letting other people have your way

clinton

Re: Customer from hell
« Reply #38 on: February 25, 2009, 06:08:47 pm »
Roger

Must say your summer boiler suit slashed to above the knee are skin tight :D

Doctor Carpet (Ret'd)

  • Posts: 2024
Re: Customer from hell
« Reply #39 on: February 25, 2009, 09:49:19 pm »
Clinton

Only till I manage to loose some weight!
Diplomacy: the art of letting other people have your way