[Status Check]

Anyone else getting the runtime error on the Cleanerplanner login page?
We can't log in at all.

[mike1986]

yep same here   

[Status Check]

Time to run a back up on Aworka me thinks.

[concept]

Same error here.

No way of contacting anyone either!

[cleaniac]

This is why I said before.

Stay away from cloud based crm systems.

[concept]

This is why I said before.

Stay away from cloud based crm systems.

What alternatives are there?

[chris turner]

Yup down for me too. Hopefully it's just temporary.
luckily I have all my jobs memorized for the rest of the week!

[Stoots]

Not good at all

If it's not back online this evening it'll be day off for me tomorrow.

[Status Check]

If it's now US based we will have the time difference to contend with. Currently 6.50am is Cali.

[Haz]

Back working again !

[mike1986]

Bit worrying this though isn't it. At least we knew who we were dealing with before when there was an issue. Not sure im comfortable with  this anymore 

[Stoots]

Panic over its back online.

But I agree very worrying now it's moved.

I will be backing up my data daily that's for sure.

[mike1986]

Panic over it back online.

But I agree very worrying now it's moved.

I will be backing up my data daily that's for sure.

How do you do this Gomo?

[The Jester of Wibbly]

This is why I stay away from cloud based databases.  Out of out control and too dependent on them.

There is a market place for a new platform.  All the new ones go for cloud based.

[Anthony Jardine]

I often do week or twos worksheets in advance, then worksheets are printed off or just wait to be printed
you can do a month in one hit if wanted and any changes are easy to adjust if it’s moving job here or there for whatever reason

But to be honest  I mostly just access via the app on my phone, even when you said it was down,  I could still access the work sheets as is downloaded on my phone

 if it’s down sometimes it can be that I want to allocate payments that’s come in or send days invoices it can wait to be honest,

I hope the transition goes okay as it’s a really practical and time saving product that’s revolutionised the time we spend doing round organising and really streamlined the businesses

I just need to come out the basic package and go to the higher level I think

[Soupy]

There's more money in the software than there is in cleaning windows, it'll be just fine.

It's been down a total of 56 minutes in what? At least a year? Who did it actually effect. Virtually no one.

If you lot want to stick in the dark ages then go for it.

[dazmond]

fine here....just downloaded worksheet for tomorrow.....

[Smudger]

either server change or maintenance - no big deal

Darran

[Soupy]

Panic over it back online.

But I agree very worrying now it's moved.

I will be backing up my data daily that's for sure.

How do you do this Gomo?

Settings > Account > Download account

[dazmond]

its not readable though soupy when you download your account on your laptop...CSV files.....how would you go changing this so you could  read it?