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Soupy

  • Posts: 19326
Re: Cleaner Planner Down
« Reply #20 on: February 20, 2019, 04:45:19 pm »
its not readable though soupy when you download your account on your laptop...CSV files.....how would you go changing this so you could  read it?

I wouldn't. It can be imported into other software though...
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

cleaniac

Re: Cleaner Planner Down
« Reply #21 on: February 20, 2019, 05:58:12 pm »
Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.

No thanks..

Spruce

  • Posts: 8345
Re: Cleaner Planner Down
« Reply #22 on: February 20, 2019, 06:10:40 pm »
its not readable though soupy when you download your account on your laptop...CSV files.....how would you go changing this so you could  read it?

Microsoft Excel will read it. I don't know how it will be laid out on a spreadsheet though.

It would be interesting to try it and see.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

Crystal-clear

  • Posts: 3029
Re: Cleaner Planner Down
« Reply #23 on: February 20, 2019, 06:11:28 pm »
Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.

No thanks..

are you saying your also on a spread sheet? heres me trying to go forward using up to date software then we have this guess its a little scary when things go randomly down

Smudger

  • Posts: 13165
Re: Cleaner Planner Down
« Reply #24 on: February 20, 2019, 06:16:48 pm »
Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.

No thanks..

hmmm.  hang on, I see it now software company steals local window cleaners biz info to sell on eBay !! wow they will get far with that £100 quid

I do think that maybe, possibly they would be happier collecting my subs every month than flogging company info - unless your Lee Pryor then it might be worth it  ;D

Darran
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

www.oddbodscleaning.co.uk

dazmond

  • Posts: 23504
Re: Cleaner Planner Down
« Reply #25 on: February 20, 2019, 06:21:47 pm »
Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.

No thanks..



are you saying your also on a spread sheet? heres me trying to go forward using up to date software then we have this.

why the hell would anyone be interested in our customers details,earnings,expenses,etc unless you were another window cleaner?some people are just paranoid.....

as long as you keep back ups theres no problem as they can be exported and sorted out if you talk to a tech guy....

talk about PROJECT FEAR!! ::)roll ;D....WERE JUST RUNNING  SMALL WINDOW CLEANING BUSINESSES...THATS ALL!!
price higher/work harder!

Stoots

  • Posts: 5986
Re: Cleaner Planner Down
« Reply #26 on: February 20, 2019, 06:25:30 pm »
I started backing mine up to squeegee app

Smudger

  • Posts: 13165
Re: Cleaner Planner Down
« Reply #27 on: February 20, 2019, 06:30:54 pm »
I started backing mine up to squeegee app

are they not an American  company ?

Darran
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

www.oddbodscleaning.co.uk

Crystal-clear

  • Posts: 3029
Re: Cleaner Planner Down
« Reply #28 on: February 20, 2019, 06:37:55 pm »
I started backing mine up to squeegee app

are they not an American  company ?

Darran

no based in the uk  but i think the business owner said he has a family member in america so theyll be offering 24h support.one of their strong sides i must say.

p1w1

  • Posts: 3873
Re: Cleaner Planner Down
« Reply #29 on: February 20, 2019, 07:32:44 pm »
Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.

No thanks..
Jeez you really are a paranoid one 

Shrek

  • Posts: 3931
Re: Cleaner Planner Down
« Reply #30 on: February 20, 2019, 07:48:01 pm »
I don’t think it’s the point of being paranoid, it’s the point of being fully reliant on someone else for your day to day work.
The same as being reliant on someone else for your pure water... without these people, some businesses are powerless when anything unexpected happens

Stoots

  • Posts: 5986
Re: Cleaner Planner Down
« Reply #31 on: February 20, 2019, 07:55:08 pm »
I started backing mine up to squeegee app

are they not an American  company ?

Darran

UK I think, but my point was if one of them goes down I have options. If I rely on cleaner planner only and I lose access to it my business comes to a halt. I would have no chance of remembering what's due and owed.

Simon Trapani

  • Posts: 1460
Re: Cleaner Planner Down
« Reply #32 on: February 20, 2019, 07:55:50 pm »
Some sort of export to Excel or similar would be good. I use aworka but obviously that's cloud based also.

cleaniac

Re: Cleaner Planner Down
« Reply #33 on: February 20, 2019, 08:19:08 pm »
I don’t think it’s the point of being paranoid, it’s the point of being fully reliant on someone else for your day to day work.
The same as being reliant on someone else for your pure water... without these people, some businesses are powerless when anything unexpected happens

Exactly..

Cloud computing started from the banking industry back in the late 1990'S Oracle were the pioneers, when you have to manage millions and millions of customer addresses and account information, the hardware costs keeping it all backed up and secure were getting more and more expensive.

Then companies like Oracle offered a cloud based data-centre that had multiple mirrored backups in real time, this saved a lot of money for the banks, not needing to keep upgrading their it hardware, as all they needed to do was be a subscriber to the system.

Now cloud computing, which is essentially the same as the Oracle systems back in 1990  is a good money maker, 30 years later its the holy grail of software sales as moving to a subscriber level from a licence level is more profitable for them. However its not really needed because you can fit your window cleaning list on a usb stick! you don't need cloud level hardware!!

Now smaller companies have flooded the market with little or no real IT experience with cloud based systems, offering services they know enough about, but don't have the full infrastructure in place to mitigate downtime, which is why you get outages, this is re infiltrating back into the banking sector now and we are getting all sorts of problems.

Back in 1990 the cloud systems were engineered to be completely indestructible , because they had a specific closed market, its not the case anymore.

So i'm happy with my ACT database and stand alone computer backed up to my own mirrored drives.  Is that now enough of an explanation?  ;)

Simon Trapani

  • Posts: 1460
Re: Cleaner Planner Down
« Reply #34 on: February 20, 2019, 09:44:47 pm »
Yeh...I can see why you get bored cleaning windows. :-\