Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Status Check on February 20, 2019, 02:06:49 pm
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Anyone else getting the runtime error on the Cleanerplanner login page?
We can't log in at all.
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yep same here :-\
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Time to run a back up on Aworka me thinks.
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Same error here.
No way of contacting anyone either!
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This is why I said before.
Stay away from cloud based crm systems.
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This is why I said before.
Stay away from cloud based crm systems.
What alternatives are there?
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Yup down for me too. Hopefully it's just temporary.
luckily I have all my jobs memorized for the rest of the week!
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Not good at all
If it's not back online this evening it'll be day off for me tomorrow.
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If it's now US based we will have the time difference to contend with. Currently 6.50am is Cali.
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Back working again !
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Bit worrying this though isn't it. At least we knew who we were dealing with before when there was an issue. Not sure im comfortable with this anymore :-\
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Panic over its back online.
But I agree very worrying now it's moved.
I will be backing up my data daily that's for sure.
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Panic over it back online.
But I agree very worrying now it's moved.
I will be backing up my data daily that's for sure.
How do you do this Gomo?
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This is why I stay away from cloud based databases. Out of out control and too dependent on them.
There is a market place for a new platform. All the new ones go for cloud based.
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I often do week or twos worksheets in advance, then worksheets are printed off or just wait to be printed
you can do a month in one hit if wanted and any changes are easy to adjust if it’s moving job here or there for whatever reason
But to be honest I mostly just access via the app on my phone, even when you said it was down, I could still access the work sheets as is downloaded on my phone
if it’s down sometimes it can be that I want to allocate payments that’s come in or send days invoices it can wait to be honest,
I hope the transition goes okay as it’s a really practical and time saving product that’s revolutionised the time we spend doing round organising and really streamlined the businesses
I just need to come out the basic package and go to the higher level I think
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There's more money in the software than there is in cleaning windows, it'll be just fine.
It's been down a total of 56 minutes in what? At least a year? Who did it actually effect. Virtually no one.
If you lot want to stick in the dark ages then go for it.
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fine here....just downloaded worksheet for tomorrow..... :)
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either server change or maintenance - no big deal
Darran
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Panic over it back online.
But I agree very worrying now it's moved.
I will be backing up my data daily that's for sure.
How do you do this Gomo?
Settings > Account > Download account
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its not readable though soupy when you download your account on your laptop...CSV files.....how would you go changing this so you could read it?
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its not readable though soupy when you download your account on your laptop...CSV files.....how would you go changing this so you could read it?
I wouldn't. It can be imported into other software though...
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Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.
No thanks..
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its not readable though soupy when you download your account on your laptop...CSV files.....how would you go changing this so you could read it?
Microsoft Excel will read it. I don't know how it will be laid out on a spreadsheet though.
It would be interesting to try it and see.
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Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.
No thanks..
are you saying your also on a spread sheet? heres me trying to go forward using up to date software then we have this guess its a little scary when things go randomly down
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Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.
No thanks..
hmmm. hang on, I see it now software company steals local window cleaners biz info to sell on eBay !! wow they will get far with that £100 quid
I do think that maybe, possibly they would be happier collecting my subs every month than flogging company info - unless your Lee Pryor then it might be worth it ;D
Darran
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Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.
No thanks..
are you saying your also on a spread sheet? heres me trying to go forward using up to date software then we have this.
why the hell would anyone be interested in our customers details,earnings,expenses,etc unless you were another window cleaner?some people are just paranoid.....
as long as you keep back ups theres no problem as they can be exported and sorted out if you talk to a tech guy....
talk about PROJECT FEAR!! ::)roll ;D....WERE JUST RUNNING SMALL WINDOW CLEANING BUSINESSES...THATS ALL!!
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I started backing mine up to squeegee app
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I started backing mine up to squeegee app
are they not an American company ?
Darran
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I started backing mine up to squeegee app
are they not an American company ?
Darran
no based in the uk but i think the business owner said he has a family member in america so theyll be offering 24h support.one of their strong sides i must say.
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Just think guys, they have all your business information. All your customer records, and you are entrusting the functionality of your business with them.
No thanks..
Jeez you really are a paranoid one
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I don’t think it’s the point of being paranoid, it’s the point of being fully reliant on someone else for your day to day work.
The same as being reliant on someone else for your pure water... without these people, some businesses are powerless when anything unexpected happens
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I started backing mine up to squeegee app
are they not an American company ?
Darran
UK I think, but my point was if one of them goes down I have options. If I rely on cleaner planner only and I lose access to it my business comes to a halt. I would have no chance of remembering what's due and owed.
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Some sort of export to Excel or similar would be good. I use aworka but obviously that's cloud based also.
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I don’t think it’s the point of being paranoid, it’s the point of being fully reliant on someone else for your day to day work.
The same as being reliant on someone else for your pure water... without these people, some businesses are powerless when anything unexpected happens
Exactly..
Cloud computing started from the banking industry back in the late 1990'S Oracle were the pioneers, when you have to manage millions and millions of customer addresses and account information, the hardware costs keeping it all backed up and secure were getting more and more expensive.
Then companies like Oracle offered a cloud based data-centre that had multiple mirrored backups in real time, this saved a lot of money for the banks, not needing to keep upgrading their it hardware, as all they needed to do was be a subscriber to the system.
Now cloud computing, which is essentially the same as the Oracle systems back in 1990 is a good money maker, 30 years later its the holy grail of software sales as moving to a subscriber level from a licence level is more profitable for them. However its not really needed because you can fit your window cleaning list on a usb stick! you don't need cloud level hardware!!
Now smaller companies have flooded the market with little or no real IT experience with cloud based systems, offering services they know enough about, but don't have the full infrastructure in place to mitigate downtime, which is why you get outages, this is re infiltrating back into the banking sector now and we are getting all sorts of problems.
Back in 1990 the cloud systems were engineered to be completely indestructible , because they had a specific closed market, its not the case anymore.
So i'm happy with my ACT database and stand alone computer backed up to my own mirrored drives. Is that now enough of an explanation? ;)
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Yeh...I can see why you get bored cleaning windows. :-\