Hi Paul
I think the problem for myself, is that I mentioned this solution 3 years ago, ( I think possibly longer) about telesales, and it wasn't accepted, but now seems everybody is on the bandwagon, so its pretty frustrating for myself that nobody took my advice back then, but now its the "in thing to do". Ultimately we as a company have moved on from telesales, and offer other forms of marketing, telesales is great, but in today's time, you need to keep moving - a lot is email marketing and if we have email contact for say 500 businesses in a customers area, were emailing them too, its a back up to just the phone...... just an extra service really. Theres a chap on her asking about doing telesales himself, and I would be more than happy to talk through what I say on the phone, and what objectives he may face - not to work for him, but to get him of to a start....
Also Paul there are lots of telesales people out there, we dont just do cleaning. We do catering, advertising, travel, research, surveys - not just one field