I can only assume from your vote choices Ian that you are looking to assess how switched on 'window cleaners' are, generally, to the sales and marketing side of their business?
I haven't found a need for an automated system yet as our window cleaning business is a little young and we're not even close to geographic saturation. Naturally I have all the canvassing data and I operate an old style 'call cycle' but we're not at a point where I need to put it in place.
Is there an automated system you recommend?
'Sales funnel' is standard terminology in the sales and marketing industry, there really isn't anything "complicated" about it. The window cleaning industry also has terminologies that a layperson might consider complicated... but hey, that's why we have a forum right? So we can share our experiences and ideas to help improve what we do and increase our profitability?
Duncan
So why didn't he write that straight off?
I guess he must have had a reason for this game playing.
Straight forward answer I didn't think I needed to Ross that's why!
I thought most people would know what it is I wanted to know how many used one (my error ) I did add the third option to cover that just incase ( not like matt tried to make out) of course I expected some flack thats path of the course of ciu when i post, yea sometimes I do post sometimes to invoke reaction I love banter too like most guys on here this wasn't meant to be one of them times
Posting something other than the weather or just everyday stuff we all get, it would be very boring don't you think?
I like to learn new things I'm not scared to post about them, if I want to know an answer to a question I ask.
One good thing more people now know what a sales funnel is than before this post was made

Out of this post I helped a couple of guys, I learnt many don't use a sales funnel there are a few more people that I like the way they think so will follow their posts more from now. Maybe you didn't get anything out of it maybe others did.
Enjoy your weekend

Ian