Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dazmond on March 02, 2015, 09:10:28 pm

Title: WFP/wind...3 complaints in a week!
Post by: dazmond on March 02, 2015, 09:10:28 pm
one last week and two tonight while collecting.

the windows on one side of both properties were truly AWFUL!!as if id cleaned the windows with high tds water.these were indeed cleaned in very strong wind.

im going back tomorrow to re clean the offending windows.one customers windows were that bad ive waived the price of the clean and will be giving her a free clean.

ive had the odd spotting before now when cleaning in high winds but nothing as bad as the windows ive seen tonight. ::)roll

God knows how many other customers windows are crap as ive cleaned all day today in very strong wind as well!

im sure they are worse with vision in my water? ::)roll

so what do you guys do?im thinking of blading the windows top and bottom when cleaning in strong winds as im not one to have a day off very often when ive got work to do.i have a trad pole so i could pop a squeegee on the end and blade water off after wfp on the windy side of the properties.

your thoughts guys and/or experiences with cleaning in windy weather?


thanks in advance


dazmond
Title: Re: WFP/wind...3 complaints in a week!
Post by: Smudger on March 02, 2015, 09:18:38 pm
Strong winds - day off

Darran
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 02, 2015, 09:19:33 pm
I've been cleaning today in big gusts of wind. My van windscreen has been filthy every time a shower comes through.

Luckily I don't offer a rain guarantee - buggered if I'm cleaning them all over again!
Title: Re: WFP/wind...3 complaints in a week!
Post by: kendrick on March 02, 2015, 09:23:52 pm
Iv tried blading windows after wfp and it makes a right mess when window is dry
Title: Re: WFP/wind...3 complaints in a week!
Post by: mgba_78 on March 02, 2015, 09:26:45 pm
We have had this a few times, we just go back and clean house again!
We dont offer a rain guarantee or the like we just understand if the customer isnt happy fix it :-)
 Doesnt happen very often hence we just re-clean whole house (within reason ;-))

Look at as if you'd had the day off nothing earnt, having to go back and spend another x minutes cleaning a house or 2, small price to pay.



Title: Re: WFP/wind...3 complaints in a week!
Post by: wfp master on March 02, 2015, 09:28:23 pm
Strong winds - day off

Darran
+1
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 02, 2015, 09:30:12 pm
Strong winds - day off

Darran

sorry Darran did you say take the day off? ;D

it doesnt compute with my work ethic matey! ;D

theres been 3 or 4 very windy days over the last week here in the north west. im not taking the week off thats for sure.i think the only solution is to blade off the water on the windy side of the properties methinks.

i also think having vision in my water hasnt helped either. :(
Title: Re: WFP/wind...3 complaints in a week!
Post by: supernova77 on March 02, 2015, 09:36:01 pm
I've never had a problem when cleaning in strong winds.

Maybe it is the Vision?  Perhaps it's drying too quick in the wind or something so it spots?

Andy
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 02, 2015, 09:38:04 pm
We have had this a few times, we just go back and clean house again!
We dont offer a rain guarantee or the like we just understand if the customer isnt happy fix it :-)
 Doesnt happen very often hence we just re-clean whole house (within reason ;-))

Look at as if you'd had the day off nothing earnt, having to go back and spend another x minutes cleaning a house or 2, small price to pay.





im edging towards your view of things mate.i cant remember when i last had a complaint until these 3 this last week!!
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 02, 2015, 09:40:24 pm
Iv tried blading windows after wfp and it makes a right mess when window is dry

ehh?? ::)roll

windows ARE DRY once you blade them off after wfp?
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 02, 2015, 09:42:01 pm
I've never had a problem when cleaning in strong winds.

Maybe it is the Vision?  Perhaps it's drying too quick in the wind or something so it spots?

Andy

its defo put me off using it anymore andy thats for sure.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 02, 2015, 09:52:19 pm
Strong winds - day off

Darran

sorry Darran did you say take the day off? ;D

it doesnt compute with my work ethic matey! ;D

theres been 3 or 4 very windy days over the last week here in the north west. im not taking the week off thats for sure.i think the only solution is to blade off the water on the windy side of the properties methinks.

i also think having vision in my water hasnt helped either. :(

Been out today and been cleaning on new estates. Ya know the ones, concrete jungles. Picked up 3 new customers, checked back and all were dusty due to wind. Re cleaned the fronts on one house and just used pure water no vision (barrel DI water) Same results. I thought vision has done me over as well. But nope. Lack of rain and dusty here :)
Title: Re: WFP/wind...3 complaints in a week!
Post by: Johnny B on March 02, 2015, 10:00:38 pm
Strong winds - day off

Darran
+1

+2. Can catch up once winds have dropped.

John
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 02, 2015, 10:01:43 pm
Lack of rain ???
Torrential Saturday afternoon, yesterday afternoon, last night and this morning first thing. Didn't check the wind direction to see where the dirt is coming from. Sometimes get a bit of sahara round our way.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Smudger on March 02, 2015, 10:04:10 pm
It's just the wind, but other factors as well, the year before last we had strong easterly winds, this resulted in salt spray in the air as far 20 miles inland, no matter what you were going to clean with dust and salt were constantly hitting the glass.

Westerly winds are better for us as they have come across country but I see little point cleaning glass when the rinse water starts rising up above the window instead of down  :o

Darran
Title: Re: WFP/wind...3 complaints in a week!
Post by: Smudger on March 02, 2015, 10:07:05 pm
I've never had a problem when cleaning in strong winds.

Maybe it is the Vision?  Perhaps it's drying too quick in the wind or something so it spots?

Andy


its defo put me off using it anymore andy thats for sure.


Your such a drama queen  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 02, 2015, 10:07:59 pm
Lack of rain ???
Torrential Saturday afternoon, yesterday afternoon, last night and this morning first thing. Didn't check the wind direction to see where the dirt is coming from. Sometimes get a bit of sahara round our way.

I assumed the whole of the UK had lack of rain. This year has been unbelievable dry here
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 02, 2015, 10:09:38 pm
http://www.metoffice.gov.uk/news/releases/archive/2015/sunniest-winter-on-record
Title: Re: WFP/wind...3 complaints in a week!
Post by: PoleKing on March 02, 2015, 10:12:02 pm
That'll teach you to go collecting, Daz.
If they'd paid online, you'd not've seen them for a month and they'd've forgot how bad the clean was  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 02, 2015, 10:18:13 pm
That'll teach you to go collecting, Daz.
If they'd paid online, you'd not've seen them for a month and they'd've forgot how bad the clean was  ;D

 ;D ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 02, 2015, 10:29:38 pm
If dry and windy...blade dry minimises problems

wet and windy..i don't bother..day off
Title: Re: WFP/wind...3 complaints in a week!
Post by: Plankton on March 02, 2015, 11:13:04 pm
We have had this a few times, we just go back and clean house again!
We dont offer a rain guarantee or the like we just understand if the customer isnt happy fix it :-)
 Doesnt happen very often hence we just re-clean whole house (within reason ;-))

Look at as if you'd had the day off nothing earnt, having to go back and spend another x minutes cleaning a house or 2, small price to pay.

Very good point there but I think its a bit of a brass neck taking the chance. It's not looking good for tomorrow but I'll keep your words in mind for the morning.



Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 03, 2015, 12:37:00 am
I never clean in winds , it's absolutely pointless . Most window cleaners know this .

If persons need to clean in winds then to me it's a gamble .
I would hate to pay someone £10 , and then a hour or the next day you see the wind dirty them up again .
If your working and you have the doubt in your mind that the wind will dirty them , then you know the answer - chill out and take the day off

To blame the vision I feel is harsh , lol ...
It's been fine for you mostly  for say 8 weeks or more , then you clean in the winds and then say it's the vision .
I think the WIND is the big fundamental factor
Title: Re: WFP/wind...3 complaints in a week!
Post by: CleanClear on March 03, 2015, 12:42:44 am


the windows on one side of both properties were truly AWFUL!!as if id cleaned the windows with high tds water.these were indeed cleaned in very strong wind.



They'll just be the sides you used vision on, eh ? Makes sense...........
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 03, 2015, 12:52:22 am
In Wakefield it was sleety and windy .
Simple - day off
Title: Re: WFP/wind...3 complaints in a week!
Post by: rosskesava on March 03, 2015, 01:06:25 am
Strong winds from the S or SW around here and I don't bother if the house is near the coast or on higher ground within about half a mile.

Trouble is that during the last few years is that it's becoming the norm during winter and spring sometimes for weeks on end.
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 03, 2015, 06:37:41 am
I never clean in winds , it's absolutely pointless . Most window cleaners know this .

If persons need to clean in winds then to me it's a gamble .
I would hate to pay someone £10 , and then a hour or the next day you see the wind dirty them up again .
If your working and you have the doubt in your mind that the wind will dirty them , then you know the answer - chill out and take the day off

To blame the vision I feel is harsh , lol ...
It's been fine for you mostly  for say 8 weeks or more , then you clean in the winds and then say it's the vision .
I think the WIND is the big fundamental factor
Good old Daz eh ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: chris turner on March 03, 2015, 07:13:00 am
Dazmond I actually agree with you regarding vision spotting in wind or even if it's breezy.
I'm a bit of a perfectionist with my work, often checking windows before I move on to the next house and for years iv always been very happy with the results.
However since using vision and especially on breezy/windy days i have noticed some spotting, not major but enough for me to feel slightly insecure that something isn't right.
I'm sometimes getting spotting In places I just wouldn't normally expect it, in an area about a third of the way down the glass yet nothing at the top of the glass ( where you would expect it most) and nothing at the bottom.
I think the bubbles are catching the dirt whisked up in the wind and not having a chance to run off the glass quick enough.
I may be wrong but is it really coincidence that 2 guys who have been poling hassle free for years both start having issues when using the same product.

Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 03, 2015, 07:28:31 am
Dazmond I actually agree with you regarding vision spotting in wind or even if it's breezy.
I'm a bit of a perfectionist with my work, often checking windows before I move on to the next house and for years iv always been very happy with the results.
However since using vision and especially on breezy/windy days i have noticed some spotting, not major but enough for me to feel slightly insecure that something isn't right.
I'm sometimes getting spotting In places I just wouldn't normally expect it, in an area about a third of the way down the glass yet nothing at the top of the glass ( where you would expect it most) and nothing at the bottom.
I think the bubbles are catching the dirt whisked up in the wind and not having a chance to run off the glass quick enough.
I may be wrong but is it really coincidence that 2 guys who have been poling hassle free for years both start having issues when using the same product.



Are you using 1ML to 100L ?
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 03, 2015, 07:30:57 am
Windy again today - might take March off everyone knows March is windy. April I won't work 'cos it's showery might do a bit in May.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 07:41:28 am
KEMPY  ok maybe blaming vision was a bit harsh mate. ;D

my work ethic is a bit different than yours in so far as i very rarely have a day off if i have work to do whatever the weathers doing as i like to keep on schedule as much as possible that includes working in rain/wind/sleet/hail/light snow etc.

its not that i need to work cos im short of money its just how i run my business to maximise earnings and not get behind schedule.

i cant remember when i last had a complaint/call back before this week.

Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 07:43:18 am
If dry and windy...blade dry minimises problems

wet and windy..i don't bother..day off

dry and windy is the worst conditions for wfp.if its wet and windy not too bad as the dust is kept down with the rain.
Title: Re: WFP/wind...3 complaints in a week!
Post by: PoleKing on March 03, 2015, 07:47:08 am
KEMPY  ok maybe blaming vision was a bit harsh mate. ;D

my work ethic is a bit different than yours in so far as i very rarely have a day off if i have work to do whatever the weathers doing as i like to keep on schedule as much as possible that includes working in rain/wind/sleet/hail/light snow etc.

its not that i need to work cos im short of money its just how i run my business to maximise earnings and not get behind schedule.

i cant remember when i last had a complaint/call back before this week.



Thought you had a week off every month, Daz?
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 08:06:33 am
KEMPY  ok maybe blaming vision was a bit harsh mate. ;D

my work ethic is a bit different than yours in so far as i very rarely have a day off if i have work to do whatever the weathers doing as i like to keep on schedule as much as possible that includes working in rain/wind/sleet/hail/light snow etc.

its not that i need to work cos im short of money its just how i run my business to maximise earnings and not get behind schedule.

i cant remember when i last had a complaint/call back before this week.



Thought you had a week off every month, Daz?

only when ive got through all my work mate and im up to date with work.not a chance this month as ive got a load of 8 weekly jobs due to be cleaned this week. ;)
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 03, 2015, 08:12:22 am
KEMPY  ok maybe blaming vision was a bit harsh mate. ;D

my work ethic is a bit different than yours in so far as i very rarely have a day off if i have work to do whatever the weathers doing as i like to keep on schedule as much as possible that includes working in rain/wind/sleet/hail/light snow etc.

its not that i need to work cos im short of money its just how i run my business to maximise earnings and not get behind schedule.

i cant remember when i last had a complaint/call back before this week.



Thought you had a week off every month, Daz?

only when ive got through all my work mate and im up to date with work.not a chance this month as ive got a load of 8 weekly jobs due to be cleaned this week. ;)
We're the complaints 8 weekly or 4 weekly jobs?
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 03, 2015, 08:22:15 am
KEMPY  ok maybe blaming vision was a bit harsh mate. ;D

my work ethic is a bit different than yours in so far as i very rarely have a day off if i have work to do whatever the weathers doing as i like to keep on schedule as much as possible that includes working in rain/wind/sleet/hail/light snow etc.

its not that i need to work cos im short of money its just how i run my business to maximise earnings and not get behind schedule.

i cant remember when i last had a complaint/call back before this week.



Daz I'm the same as you. I clean in all weathers, unless it's blowing a gale and torrential rain at the same time then I crack on.

The way I look at it is that you could clean someone's windows on a beautifull clear Monday morning, then on Tuesday it could unexpectedly be wet and windy. The weather is unpredictable and windows get dirty. Imagine how dirty the windows would be if we hadn't cleaned them before the storms? You just have to crack on.

Regarding your worries about vision I understand that you'd be concerned, but I can honestly say it's not the case. Of anything it's the opposite. I've still got a small round that myself and my dad work together. I do all the upstairs windows WFP and he follows doing all lower windows by trad. It's not ideal, but works well on this particular run.

Anyway I went back a week later to do a gutter clean on one property and the whole front of the house (most exposed side) was filthy. We had snow, sleet and high winds for a few days on end.

The interesting thing though is that the downstairs windows that were cleaned trad (using pure water and ecover)were far dirtier than the upstairs that were cleaned using pure and vision. Read into that what you will, but external poor weather is the blame of dirty windows and not the quality of your water.

If anyone is unsure it's easy to do a test.....clean one of your windows at home with just pure, and one window next to it with pure/vision. I've done this myself and found the windows cleaned with pure/vision stayed cleaner for longer than just pure.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 08:23:48 am
Strong winds from the S or SW around here and I don't bother if the house is near the coast or on higher ground within about half a mile.

Trouble is that during the last few years is that it's becoming the norm during winter and spring sometimes for weeks on end.


it must be truly awful for you mate working near the coast.is it ever NOT windy in these parts of the country?how do you make a living out of cleaning windows with wfp? :(
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 08:25:01 am
KEMPY  ok maybe blaming vision was a bit harsh mate. ;D

my work ethic is a bit different than yours in so far as i very rarely have a day off if i have work to do whatever the weathers doing as i like to keep on schedule as much as possible that includes working in rain/wind/sleet/hail/light snow etc.

its not that i need to work cos im short of money its just how i run my business to maximise earnings and not get behind schedule.

i cant remember when i last had a complaint/call back before this week.



Thought you had a week off every month, Daz?

only when ive got through all my work mate and im up to date with work.not a chance this month as ive got a load of 8 weekly jobs due to be cleaned this week. ;)
We're the complaints 8 weekly or 4 weekly jobs?

both
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 03, 2015, 08:35:33 am
If dry and windy...blade dry minimises problems

wet and windy..i don't bother..day off

dry and windy is the worst conditions for wfp.if its wet and windy not too bad as the dust is kept down with the rain.

Actually daz that's not necessarily true.Dry and windy days..i dry glass after
wfp I get very few problems.

Bear in mind  a lot of my work is on busy roads...if it is wet and windy and traffic
constantly going past...glass gets wet again after drying and the pollution in the
air gets stuck in the droplets, when it drys it leaves a mess.

wet and windy days for me are the worst so I don't bother
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 03, 2015, 08:39:07 am
by windy I mean blowing a gale...not a gentle breeze
 :)
Title: Re: WFP/wind...3 complaints in a week!
Post by: SeanK on March 03, 2015, 09:16:13 am
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 03, 2015, 09:57:56 am
Good point
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 03, 2015, 03:43:18 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 04:06:42 pm
UPDATE.RE-CLEANS.

had a good check of the windows on one property i cleaned last week and it was the conny and top windows that were minging as if id used soap in my pure water?anyway cleaned them again and they were virtually dry by the time id cleaned them.SPOT ON!

the front and sides of this property were ok.the back windows get most of the wind.

the second property the windows were fine apart from the 2 front top windows(again these get the full force of the wind)re cleaned.

the 3rd property it was again the 2 top windows at the front that get most of the wind that were streaky.re cleaned.

it was quite windy while cleaning today but now im home its blowing strong gusts here! ::)roll
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 04:14:26 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?


i very rarely EVER have a cancellation.when i do its usually cos their moving/lost their job/died.

over half my customers have been with me for over 10 years.some 20+! ;)
Title: Re: WFP/wind...3 complaints in a week!
Post by: SeanK on March 03, 2015, 04:18:37 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 04:22:15 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

i very rarely get any call backs/complaints mate.in fact i honestly cant remember the last time i did until the 3 this week! ;D

itll keep me on my toes! ;)

it wont stop me working in the wind thats for sure.even if i did get a few call backs its better than just taking a day off IMO.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 04:27:12 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.


I WOULD NEVER DO THAT SEAN!!at least put the brush on the glass and wet it a bit before putting a ticket through!! ;D

Title: Re: WFP/wind...3 complaints in a week!
Post by: *Hector* on March 03, 2015, 04:28:49 pm
In Wakefield it was sleety and windy .
Simple - day off

It's always like that in Wakefield though....

 :P


 ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 03, 2015, 05:10:36 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.


Yeah sure.  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: G Griffin on March 03, 2015, 05:40:02 pm
Blading off would be the answer, for Daz, wouldn't it?
He's used to blading on a pole, as well.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 03, 2015, 05:45:10 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.


Ah ok. One of THOSE cleaners.

I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.

By your reasoning I would work about 9 days a year.

That's what I love about forums. That's your opinion and you are welcome to it.

My eye is well and truly on the ball.

Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 03, 2015, 05:48:46 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.



I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.



First time I've heard that. Like it.
Title: Re: WFP/wind...3 complaints in a week!
Post by: SeanK on March 03, 2015, 06:07:11 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.


Yeah sure.  ;D

Unfortunately its true and to be honest I turned a few away as my workload was fairly full, wasn't just because he cleaned
in all weathers it was because of a number of different things.
Was just using that as an example that you can push customers so far and get away with it but sometimes you can just
push too far.
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 03, 2015, 06:19:13 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.


Yeah sure.  ;D

Unfortunately its true and to be honest I turned a few away as my workload was fairly full, wasn't just because he cleaned
in all weathers it was because of a number of different things.
Was just using that as an example that you can push customers so far and get away with it but sometimes you can just
push too far.
I'm quite happy to lose a few if that few prevent me working. You're welcome to them. They're not good customers.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 03, 2015, 06:31:01 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.


Ah ok. One of THOSE cleaners.

I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.

By your reasoning I woild about 9 days a year.

That's what I love about forums. That's your opinion and you are welcome to it.

My eye is well and truly on the ball.



+1

As one fellow shiner on here put it.......

"If your only window cleaning to get by, and your in it because of the lifestyle, then being a fair weather cleaner is fine. However if your in this industry to make money and run a professional business, then you don't let the customer dictate when you work."

I doubt very much that a lot of customers would cancel because you were on time but were working in poor weather. Most appreciate your running a business and have a schedule to keep.

Now if you were running weeks behind schedule because you only clean in good weather..... I could see them giving you the sack.

Here's a scenario for the fair weather cleaners only.........what do you do if Monday is forecast beautifull blue sky, sun splitting, and calm, but TUESDAY is high winds and wet? If you work on the Monday, then you may aswell be cleaning in poor weather, as by Tuesday the windows will be dirty again. There is no difference. Do you wait for a full week of good weather before you work?

One thing I'm very thankful to this forum for is helping me to appreciate this fact.

Since I've started working in all weathers every aspect of my business has improved. Not a single negative....apart from Getting wet of course.  :)

If you only work in good weather then it's one of two options, 1) you don't have a full round or 2) your consistently late and behind with work.

If your always running behind schedule then how many customers are you irritating? Even though they don't mention it to your face? It's been a lovely week of weather and you still havnt cleaned there filthy windows because your playing catch up, so much so that they even go out and clean their own windows because they have no idea when to expect you. Surely running a tight schedule and being on time is the lesser of two evils? Plus you make more money......which is the main point.

Bit of a long post but it's something I'm truly gratefull for thanks to this forum, and if it gets through to one I two others then it's worth it.

 ;D

Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 03, 2015, 06:38:05 pm
Got bore before I finished reading ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: G Griffin on March 03, 2015, 06:40:28 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.



I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.



First time I've heard that. Like it.
It is a good point
But a few hours of clean windows isn't much to ask, is it?  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 03, 2015, 06:56:20 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.
How can you mantain a regular and reliable service if you don't clean in the wind and rain?

Most of my custys understand I need to make a living so have to work in the rain and wind...I also offer a 24 hr callback service in which I've only ever been called back twice in 5 years!!

Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 03, 2015, 06:56:45 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Daz must have a high turnover of customers then?

How many cancel Daz per month on average?

I took over a 100 customers from a guy who took his eye of the ball, all good customers that had been with him for many years.
I guarantee that not one of them complained about his service before cancelling.
But your missing the point which is if your prepared to clean in weather conditions that will leave the windows as dirty
in a few hours as they where before you cleaned them then why bother, the sensible thing would be to just put a clean
slip through the door without cleaning them and collect the money.



I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.



First time I've heard that. Like it.
It is a good point
But a few hours of clean windows isn't much to ask, is it?  ;D

Proper lol. NO! Not even 2 hours sorry.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 03, 2015, 06:59:43 pm
How long has cleaning been an industry ???
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 07:06:48 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 03, 2015, 07:09:30 pm
Erm, might be cos you have no family and live on your own ??? Thus all the money you make is yours to spend on luxuries like an old sports car.
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 03, 2015, 07:09:47 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Bloody show off  ;D ;D ;)
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 03, 2015, 07:16:32 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D

You use Vision  :D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 03, 2015, 07:20:01 pm
That's what started all this trouble  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 07:22:39 pm
Erm, might be cos you have no family and live on your own ??? Thus all the money you make is yours to spend on luxuries like an old sports car.

i have got a family though dave.my girlfriend has a 15 yr old daughter and 22 yr old son.im taking them both on holiday later on this year.ive just stumped up nearly £1400 for a week in portugal in may for me and the missus as well!

i always pay when we go out anywhere and bought her daughter a £400 phone for her birthday!(her dads a waster).

but this is only possible cos i work in most bad weather and keep up to date with my schedule most of the year round.

i also play drums in a band which is an expensive hobby.(£2,500 on drums and cymbals alone!) ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 03, 2015, 07:26:51 pm
(http://www.cleanitup.co.uk/smf/1425410803_drums.png)
Title: Re: WFP/wind...3 complaints in a week!
Post by: SeanK on March 03, 2015, 07:28:38 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.
How can you mantain a regular and reliable service if you don't clean in the wind and rain?

Most of my custys understand I need to make a living so have to work in the rain and wind...I also offer a 24 hr callback service in which I've only ever been called back twice in 5 years!!



I don't work in heavy winds and rain and don't need to, I work about 120 to 130 hours a month and have never missed this
target yet because of weather.
To be honest even if I had to work 160 hours a month then I could still do it without working in all weathers.
But I do understand if you can only work certain hours because of commitments then it could be harder to achieve.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 03, 2015, 07:29:52 pm
Daz, I don't work in the rain, I don't need to  ;)
I don't need to brag either.  :)
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 07:33:53 pm
(http://www.cleanitup.co.uk/smf/1425410803_drums.png)

it worked out at £3 a day on gas mate.more than £50 a month!much happier with cold now!standard microbore and less faffing! ;D ;D ;D ;D ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: PoleKing on March 03, 2015, 07:35:11 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.

Not true. If you're cleaning. You're cleaning.
 If the finish is unacceptable then that's down to the shiner and the customer.
If you've cleaned, you've cleaned.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 03, 2015, 07:35:28 pm
(http://www.cleanitup.co.uk/smf/1425410803_drums.png)

it worked out at £3 a day on gas mate.more than £50 a month!much happier with cold now!standard microbore and less faffing! ;D ;D ;D ;D ;D ;D

(http://www.cleanitup.co.uk/smf/1425411296_drums2.png)

Couldn't be bothered to redo it. Too busy counting all my money from working in wind and rain  :D ::)roll
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 03, 2015, 07:43:33 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.
How can you mantain a regular and reliable service if you don't clean in the wind and rain?

Most of my custys understand I need to make a living so have to work in the rain and wind...I also offer a 24 hr callback service in which I've only ever been called back twice in 5 years!!



I don't work in heavy winds and rain and don't need to, I work about 120 to 130 hours a month and have never missed this
target yet because of weather.
To be honest even if I had to work 160 hours a month then I could still do it without working in all weathers.
But I do understand if you can only work certain hours because of commitments then it could be harder to achieve.

my commitments are trying to get a full week off every month when all work up to date(not this month though!)

trying to avoid working any weekends(havent needed to work one sat yet this year!)

the above are not always possible but i do try! ;)
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 03, 2015, 09:05:39 pm
Erm, might be cos you have no family and live on your own ??? Thus all the money you make is yours to spend on luxuries like an old sports car.

i have got a family though dave.my girlfriend has a 15 yr old daughter and 22 yr old son.im taking them both on holiday later on this year.ive just stumped up nearly £1400 for a week in portugal in may for me and the missus as well!

i always pay when we go out anywhere and bought her daughter a £400 phone for her birthday!(her dads a waster).

but this is only possible cos i work in most bad weather and keep up to date with my schedule most of the year round.

i also play drums in a band which is an expensive hobby.(£2,500 on drums and cymbals alone!) ;D

You haven't got the day to day costs of a family have you ;D
and you do take time off work when work is complete...I take my time off when
the weathers really bad...which isn't that often here in brum.

and  i can afford to take January off every year ;)
Title: Re: WFP/wind...3 complaints in a week!
Post by: Johnny B on March 03, 2015, 09:21:00 pm
Yup, I take time off when the weather is bad, so get plenty of days off!

I make up for it by working Saturdays if necessary, or with the daylight hours getting longer, I just carry on as late as I can.

Contrary to some, I would rather keep my customers happy than to lose them because they are paying me good money for a service that they get no benefit from.

John 
Title: Re: WFP/wind...3 complaints in a week!
Post by: richard groves on March 03, 2015, 09:34:29 pm

[/quote]
Here's a scenario for the fair weather cleaners only.........what do you do if Monday is forecast beautifull blue sky, sun splitting, and calm, but TUESDAY is high winds and wet? If you work on the Monday, then you may aswell be cleaning in poor weather, as by Tuesday the windows will be dirty again. There is no difference. Do you wait for a full week of good weather before you work?
[/quote]
So know your round, refrain from cleaning exposed properties that you know damn well will look like crap after a day and do the ones that are more sheltered.
Title: Re: WFP/wind...3 complaints in a week!
Post by: G Griffin on March 03, 2015, 09:35:41 pm
Erm, might be cos you have no family and live on your own ??? Thus all the money you make is yours to spend on luxuries like an old sports car.

i have got a family though dave.my girlfriend has a 15 yr old daughter and 22 yr old son.im taking them both on holiday later on this year.ive just stumped up nearly £1400 for a week in portugal in may for me and the missus as well!

i always pay when we go out anywhere and bought her daughter a £400 phone for her birthday!(her dads a waster).

but this is only possible cos i work in most bad weather and keep up to date with my schedule most of the year round.

i also play drums in a band which is an expensive hobby.(£2,500 on drums and cymbals alone!) ;D
A tip for you, Daz- don't remind them that you pay for everything  ;D.
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 03, 2015, 09:42:16 pm

Here's a scenario for the fair weather cleaners only.........what do you do if Monday is forecast beautifull blue sky, sun splitting, and calm, but TUESDAY is high winds and wet? If you work on the Monday, then you may aswell be cleaning in poor weather, as by Tuesday the windows will be dirty again. There is no difference. Do you wait for a full week of good weather before you work?
[/quote]
So know your round, refrain from cleaning exposed properties that you know damn well will look like crap after a day and do the ones that are more sheltered.
[/quote]Exactly....

Some people on here bewilder me ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 03, 2015, 10:11:20 pm
I personally think that most customers accept that their windows wont
look 100% for long after cleaning...but I can understand them taking umbridge
if you clean when everything is getting blown sideways its lashing down..the
kids trampoline has disappeared down the road with the garden fence and
you are stood there dressed like a north sea trawler man with a dumb smile
on your face whilst clinging onto you pole. :)

Rarely happens round here...so not a problem to take the odd day here
and there ;)
Title: Re: WFP/wind...3 complaints in a week!
Post by: Rob.Hall on March 03, 2015, 10:14:27 pm
Some wfp boys cant clean properly when its dry let alone wet or windy!
They try to go so fast that windows are spotting due to poor rinsing.
I have picked up work from these lads before now.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 03, 2015, 10:39:03 pm


So know your round, refrain from cleaning exposed properties that you know damn well will look like crap after a day and do the ones that are more sheltered.
[/quote]

We must have very different businesses/rounds.

My work is split into days/runs. I don't go into the same area twice in my working month.

If I did then It would be less efficient and earnings/time keeping would suffer.

I couldn't imaging driving all over the place for less exposed houses when it's poor weather, and visiting the same area multiple times during the month. If i had to do  that I probably would just give up and sit at home watching Jeremy Kyle like the rest of you.

 ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: davids3511 on March 03, 2015, 11:46:12 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?
Title: Re: WFP/wind...3 complaints in a week!
Post by: richard groves on March 03, 2015, 11:53:14 pm


So know your round, refrain from cleaning exposed properties that you know damn well will look like crap after a day and do the ones that are more sheltered.

We must have very different businesses/rounds.

My work is split into days/runs. I don't go into the same area twice in my working month.

If I did then It would be less efficient and earnings/time keeping would suffer.

I couldn't imaging driving all over the place for less exposed houses when it's poor weather, and visiting the same area multiple times during the month. If i had to do  that I probably would just give up and sit at home watching Jeremy Kyle like the rest of you.

 ;D
[/quote]
Everybody probably has a different business / round.
You put forward a question to a scenario, I just answered from my working perspective.
e.g
Monday fine and sunny - seafront properties due, but Tuesday gale force winds and a high tide.
So I swap Wednesdays or Thursdays work to Monday because its 5 miles inland and do the seafront jobs later in the week when the storm has passed. Can't see how an adaptable approach such as that is going to effect my efficiency or earnings.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 04, 2015, 07:02:12 am

If that works for you Mr Bitt then fair play.

It would still mean too much hassle for me, and would still mean taking a day off for bad weather.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Positivity on March 04, 2015, 07:57:06 am
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 04, 2015, 08:05:54 am
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.


That's true what you say about the rock salt. I clean some property's on main roads and this month the windows have been covered in orange dust from all the grit.
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 04, 2015, 08:14:47 am
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Ian101 on March 04, 2015, 08:22:07 am

[/quote]

I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.

[/quote]


I like that.

If we only cleaned when weather was good and going to stay good for a while then the customer would be paying American prices - they get them cleaned maybe once or twice a year at a few hundred dollars for the clean.

I had a day off yesterday as up to date and redid my website - weather was good no wind or rain - cleaned my windows as needed some photo's for web update - this morning I can see dust on them .... if Im sad and go looking for it.

Most customers don't even bother to check our work once weve been cleaning for a while as they have other stuff going on in their lifes so their windows takes 0.0000000001% of their thinking time whilst it prob takes about 50% of our thinking time up.

First cleans a defo no no in crap weather for obvious reasons

 :)
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 04, 2015, 08:28:55 am


I am there to clean the dirt from the previous X amount of weeks. Not to clean the windows for the future.

[/quote]


I like that.

If we only cleaned when weather was good and going to stay good for a while then the customer would be paying American prices - they get them cleaned maybe once or twice a year at a few hundred dollars for the clean.

I had a day off yesterday as up to date and redid my website - weather was good no wind or rain - cleaned my windows as needed some photo's for web update - this morning I can see dust on them .... if Im sad and go looking for it.

Most customers don't even bother to check our work once weve been cleaning for a while as they have other stuff going on in their lifes so their windows takes 0.0000000001% of their thinking time whilst it prob takes about 50% of our thinking time up.

First cleans a defo no no in crap weather for obvious reasons

 :)
[/quote]

100% agree. ^^^

Although I have been known to do first cleans in bad weather too.  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: SeanK on March 04, 2015, 09:04:13 am
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.

How do you know it wasn't a mistake, do you know what his customers are thinking ? I offer my customers one thing and that's
when they pick up my clean slip if they do happen to look at their windows then they will be clean at that moment in time.
If the weather conditions mean that this wont be the case then I wont clean them on that day, the majority of customers
don't want the hassle of complaining they just bad mouth your reputation to others.
Would totally accept these posts if it was hard to pull back a few lost days because of bad weather and if the same guys
who keep making them didn't keep going on about the best way to succeed is to offer the customer a better service.


Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 04, 2015, 12:16:33 pm
Ohhh it's fun today.

Proper windy out here.

One lad is holding my champagne and the other lad is dishing out the caviar.

Hold onto your hats lads.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Positivity on March 04, 2015, 12:51:53 pm
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.
Sorry but don't agree. I never work more than 3 days each week so I don't need or want to work in bad weather.I just re-schedule until it's fine for me and fine for the customer. Some of the posts on here show how many just seem totally selfish and greedy, boasting about how much they earn and spend. As someone said "Where's the customer's interests in all this?"
I want more money and I don't give a **** if I've done a good job or not.
Yet the one's who bang on about it the most are the ones who "pride" themselves on giving a "professional service."
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 04, 2015, 01:19:13 pm
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.

How do you know it wasn't a mistake, do you know what his customers are thinking ? I offer my customers one thing and that's
when they pick up my clean slip if they do happen to look at their windows then they will be clean at that moment in time.
If the weather conditions mean that this wont be the case then I wont clean them on that day, the majority of customers
don't want the hassle of complaining they just bad mouth your reputation to others.
Would totally accept these posts if it was hard to pull back a few lost days because of bad weather and if the same guys
who keep making them didn't keep going on about the best way to succeed is to offer the customer a better service.




But what if they are away for a few days? Or a week? Then they see your slip and also notice there windows are dusty?

Or worse still.....what if the cat hides the slip under the Matt and the customer only notices it a few days later after some storms? I think the worry will probably keep you up at night.
Title: Re: WFP/wind...3 complaints in a week!
Post by: slap bash on March 04, 2015, 01:36:43 pm
Right Das,stop cleaning window and play drums when it rains on all the other spare day sell vision door to door as it money for old rope.And don`t spoil birds kids.  ;D ;D ;D ;D ;D ;D ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 04, 2015, 04:17:46 pm
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.
Sorry but don't agree. I never work more than 3 days each week so I don't need or want to work in bad weather.I just re-schedule until it's fine for me and fine for the customer. Some of the posts on here show how many just seem totally selfish and greedy, boasting about how much they earn and spend. As someone said "Where's the customer's interests in all this?"
I want more money and I don't give a **** if I've done a good job or not.
Yet the one's who bang on about it the most are the ones who "pride" themselves on giving a "professional service."
You make a good point. If by choice or otherwise you only work three days a week then that is fair enough. Equally, if you are full time it is fine to work. It is unreasonable though of the customer to dictate what weather they are happy for the windows to be cleaned in. The reality is of course that the vast majority of customers don't care. If for some reason the finish is poor because of the weather it is perfectly reasonable of the customer to expect me to rectify.

The other thing is that if you employ, you have to send your employees out to work in all weathers. In driving rain we take cover until it passes, but in anything else we carry on.
Title: Re: WFP/wind...3 complaints in a week!
Post by: LT carpet cleaning on March 04, 2015, 04:34:11 pm
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.
Sorry but don't agree. I never work more than 3 days each week so I don't need or want to work in bad weather.I just re-schedule until it's fine for me and fine for the customer. Some of the posts on here show how many just seem totally selfish and greedy, boasting about how much they earn and spend. As someone said "Where's the customer's interests in all this?"
I want more money and I don't give a **** if I've done a good job or not.
Yet the one's who bang on about it the most are the ones who "pride" themselves on giving a "professional service."

That's just It tho. Boasting. Don't believevthe rubbish some of these fools spout.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Perfect Windows on March 04, 2015, 04:56:50 pm
To blame the vision I feel is harsh , lol ...
It's been fine for you mostly  for say 8 weeks or more , then you clean in the winds and then say it's the vision .
I think the WIND is the big fundamental factor

Not quite so given the facts I know about Dazmond.

He's not had complaints from working in the wind before (or at least hasn't posted about them).  Now he has.  He's not a newbie; he's been WFP for about four or five years.  The one thing that isn't constant from his normal way of working (that we know about) is  that he's using Vision.  So, I would suggest that it just might be Vision causing the problem.

I'm not saying it is.  However, if I were selling a product, I might be tempted to test to see if there really is a problem with the combination of wind and Vision.

Vin
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 04, 2015, 05:00:27 pm
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.
Sorry but don't agree. I never work more than 3 days each week so I don't need or want to work in bad weather.I just re-schedule until it's fine for me and fine for the customer. Some of the posts on here show how many just seem totally selfish and greedy, boasting about how much they earn and spend. As someone said "Where's the customer's interests in all this?"
I want more money and I don't give a **** if I've done a good job or not.
Yet the one's who bang on about it the most are the ones who "pride" themselves on giving a "professional service."

That's just It tho. Boasting. Don't believevthe rubbish some of these fools spout.
Yeah, three days a week... must think you were born yesterday eh?
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 04, 2015, 05:11:38 pm
wet and windy days as in blowing a gale are the only days I take
off due to weather...these happen so infrequently its not worth worrying
about.

Worked today dry and wind gusting...simply dried glass after poling
as normal perfect results.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 04, 2015, 05:22:30 pm
I hardly call what I earnt today boasting.

Doesn't even heat my swimming pool for a week  ;)
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 04, 2015, 05:25:16 pm
To blame the vision I feel is harsh , lol ...
It's been fine for you mostly  for say 8 weeks or more , then you clean in the winds and then say it's the vision .
I think the WIND is the big fundamental factor

Not quite so given the facts I know about Dazmond.

He's not had complaints from working in the wind before (or at least hasn't posted about them).  Now he has.  He's not a newbie; he's been WFP for about four or five years.  The one thing that isn't constant from his normal way of working (that we know about) is  that he's using Vision.  So, I would suggest that it just might be Vision causing the problem.

I'm not saying it is.  However, if I were selling a product, I might be tempted to test to see if there really is a problem with the combination of wind and Vision.

Vin
I am working with vision and did notice quite a bit of spotting on the glass today so maybe Daz is right about vision and the wind ???
Title: Re: WFP/wind...3 complaints in a week!
Post by: Positivity on March 04, 2015, 05:25:31 pm
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.
Sorry but don't agree. I never work more than 3 days each week so I don't need or want to work in bad weather.I just re-schedule until it's fine for me and fine for the customer. Some of the posts on here show how many just seem totally selfish and greedy, boasting about how much they earn and spend. As someone said "Where's the customer's interests in all this?"
I want more money and I don't give a **** if I've done a good job or not.
Yet the one's who bang on about it the most are the ones who "pride" themselves on giving a "professional service."

That's just It tho. Boasting. Don't believevthe rubbish some of these fools spout.
Yeah, three days a week... must think you were born yesterday eh?
What's wrong with working 3 days a week? Don't believe me? Many do it.
No rent , No mortgage, No debts, No dependants, Savings, Pension, Investments etc... It is possible believe me!!!!
We're not all desperate and struggling.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 04, 2015, 05:42:10 pm
To blame the vision I feel is harsh , lol ...
It's been fine for you mostly  for say 8 weeks or more , then you clean in the winds and then say it's the vision .
I think the WIND is the big fundamental factor

Not quite so given the facts I know about Dazmond.

He's not had complaints from working in the wind before (or at least hasn't posted about them).  Now he has.  He's not a newbie; he's been WFP for about four or five years.  The one thing that isn't constant from his normal way of working (that we know about) is  that he's using Vision.  So, I would suggest that it just might be Vision causing the problem.

I'm not saying it is.  However, if I were selling a product, I might be tempted to test to see if there really is a problem with the combination of wind and Vision.

Vin

Vision has been extensively tested vin.

Even to the stage of taking backpacks out with just pure water in, and having our van systems with vision/pure, doing certain windows with vision, and certain windows with pure.

There is no increase in spotting due to vision. Its most likely to be an external weather problem.

I certainly wouldn't be using vision if it was making my job harder, and the same goes with all other testers/users over the past year or so.

It's really easy to test though for any who are unsure. Test it out on your own windows. Just pure on some, then vision/pure in others.

See the results for yourselves and don't just take it on face value.
Title: Re: WFP/wind...3 complaints in a week!
Post by: PoleKing on March 04, 2015, 05:57:49 pm
First complaint yesterday! I don't normally work in bad weather. Forecast was better than Monday but the wind just got stronger and stronger, as I was out thought I'd carry on!! Mistake!!!!
I reckon it's the Rock Salt getting whipped up by the wind,it's ground down to a really fine dust and it's everywhere now just after all this ice and snow.

It wasn't a mistake if you earned say £200 and only one complaint which you rectified no doubt. Staying home and earning nothing would have been a mistake.
Sorry but don't agree. I never work more than 3 days each week so I don't need or want to work in bad weather.I just re-schedule until it's fine for me and fine for the customer. Some of the posts on here show how many just seem totally selfish and greedy, boasting about how much they earn and spend. As someone said "Where's the customer's interests in all this?"
I want more money and I don't give a **** if I've done a good job or not.
Yet the one's who bang on about it the most are the ones who "pride" themselves on giving a "professional service."

That's just It tho. Boasting. Don't believevthe rubbish some of these fools spout.
Yeah, three days a week... must think you were born yesterday eh?
What's wrong with working 3 days a week? Don't believe me? Many do it.
No rent , No mortgage, No debts, No dependants, Savings, Pension, Investments etc... It is possible believe me!!!!
We're not all desperate and struggling.

I work 4 days a week but have a mortgage.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 04, 2015, 06:40:16 pm
after 2 months window cleaning with vision treated water ive come to the conclusion that it SLOWS ME DOWN esp with rinsing.the bubbles i just cant get used to.the water seems gloopy at times and slowly runs down the glass making rinsing slower and longer.its also harder to get all the little bits off the glass.

the glide across the glass with the brush doesnt help with scrubbing either IMO.the windows do seem to shine more though.

the back windows i had to re clean yesterday were simply awful as if id used fairy washing up liquid and let it dry on the windows.ive never had anything like it in nearly 5 years wfp!

also no matter how you mix it in your tank you get splurges of vision at different times during your working day coming through the jets creating loads of bubbles on the glass and your cant tell whether its bits of dirt or just bubbles.....

.....so im out lads......sorry to the vision guys........but this is my HONEST take on it after 2 months use.

i had a day off today not because of weather cos i promised to go to nottingham with the missus to pick up 4 chairs shes bought off ebay!5 hours driving(stuck in traffic for an hour!) ::)roll ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 04, 2015, 06:53:14 pm
Good honest review.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 04, 2015, 06:54:17 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?

who said anything about whats best for the customer?im out to make money in this game mate.customers are cash cows.

obviously i try and provide a good service at all times but if the clean is a bit below par than my normal cleaning then ill happily call back and re clean.

as ive said before i cant remember the last time i had a complaint until this last week.it was a couple of years ago at least.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 04, 2015, 07:03:36 pm
Right Das,stop cleaning window and play drums when it rains on all the other spare day sell vision door to door as it money for old rope.And don`t spoil birds kids.  ;D ;D ;D ;D ;D ;D ;D ;D

 ;D ;D ;D ;D ;D

band rehearsal tonight mate!we ve got me on the drums,bass guitarist,lead guitarist,keyboard player and lead singer who also plays percussion(bongos,shakers and tambourine)BRING IT ON!! ;D ;D ;D

Its a nice change from window cleaning for sure!! ;) :)
Title: Re: WFP/wind...3 complaints in a week!
Post by: LT carpet cleaning on March 04, 2015, 07:28:16 pm
I hardly call what I earnt today boasting.

Doesn't even heat my swimming pool for a week  ;)

Haha! I also find the ones that joke and have banter probably do ok. It's the fiercely sensitive ones that probably don't :)
Title: Re: WFP/wind...3 complaints in a week!
Post by: chris turner on March 04, 2015, 07:31:42 pm
Dazmond try just putting 1 or 2 squirts in your tank. Far less bubbles that way but I find it still gives a slight cleaning edge then just pure alone.
Title: Re: WFP/wind...3 complaints in a week!
Post by: windowswashed on March 04, 2015, 07:34:20 pm
Working along the South Devon coast I don't mind working in the rain but won't bother working in blustery strong winds as it's a waste of time as I don't wish to get a bad name for doing a crap job and having to redo windows free of charge. Pays dividends having these horrible days off as I end up getting new customers from those making a hash of windows when weather totally naff, common sense really. Nice to have a day off when the weather is naff anyway.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 04, 2015, 08:07:39 pm
I hardly call what I earnt today boasting.

Doesn't even heat my swimming pool for a week  ;)

Haha! I also find the ones that joke and have banter probably do ok. It's the fiercely sensitive ones that probably don't :)

Hardly doing ok. My van is nearly a year old  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 04, 2015, 08:10:08 pm
after 2 months window cleaning with vision treated water ive come to the conclusion that it SLOWS ME DOWN esp with rinsing.the bubbles i just cant get used to.the water seems gloopy at times and slowly runs down the glass making rinsing slower and longer.its also harder to get all the little bits off the glass.

the glide across the glass with the brush doesnt help with scrubbing either IMO.the windows do seem to shine more though.

the back windows i had to re clean yesterday were simply awful as if id used fairy washing up liquid and let it dry on the windows.ive never had anything like it in nearly 5 years wfp!

also no matter how you mix it in your tank you get splurges of vision at different times during your working day coming through the jets creating loads of bubbles on the glass and your cant tell whether its bits of dirt or just bubbles.....

.....so im out lads......sorry to the vision guys........but this is my HONEST take on it after 2 months use.

i had a day off today not because of weather cos i promised to go to nottingham with the missus to pick up 4 chairs shes bought off ebay!5 hours driving(stuck in traffic for an hour!) ::)roll ;D

Atleast you gave it a good try daz.

Thanks for the honest review.

Less Bubbles is something were working on.
Title: Re: WFP/wind...3 complaints in a week!
Post by: rosskesava on March 05, 2015, 01:02:26 am
Working along the South Devon coast I don't mind working in the rain but won't bother working in blustery strong winds as it's a waste of time as I don't wish to get a bad name for doing a crap job and having to redo windows free of charge. Pays dividends having these horrible days off as I end up getting new customers from those making a hash of windows when weather totally naff, common sense really. Nice to have a day off when the weather is naff anyway.

I couldn't agree more.

I picked up 2 jobs next to each other this week from exactly that and they're not fussed when they're done but not when the wind is going to blast salt over their windows the same day.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 05, 2015, 06:10:29 am
Dazmond try just putting 1 or 2 squirts in your tank. Far less bubbles that way but I find it still gives a slight cleaning edge then just pure alone.

Yep 2/3ml per 400L For me.
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 05, 2015, 07:02:14 am
To blame the vision I feel is harsh , lol ...
It's been fine for you mostly  for say 8 weeks or more , then you clean in the winds and then say it's the vision .
I think the WIND is the big fundamental factor

Not quite so given the facts I know about Dazmond.

He's not had complaints from working in the wind before (or at least hasn't posted about them).  Now he has.  He's not a newbie; he's been WFP for about four or five years.  The one thing that isn't constant from his normal way of working (that we know about) is  that he's using Vision.  So, I would suggest that it just might be Vision causing the problem.

I'm not saying it is.  However, if I were selling a product, I might be tempted to test to see if there really is a problem with the combination of wind and Vision.

Vin

Vision has been extensively tested vin.

Even to the stage of taking backpacks out with just pure water in, and having our van systems with vision/pure, doing certain windows with vision, and certain windows with pure.

There is no increase in spotting due to vision. Its most likely to be an external weather problem.

I certainly wouldn't be using vision if it was making my job harder, and the same goes with all other testers/users over the past year or so.

It's really easy to test though for any who are unsure. Test it out on your own windows. Just pure on some, then vision/pure in others.

See the results for yourselves and don't just take it on face value.
So you've tested it in strong winds?
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 05, 2015, 07:04:10 am
Strong winds - day off

Darran

sorry Darran did you say take the day off? ;D

it doesnt compute with my work ethic matey! ;D

theres been 3 or 4 very windy days over the last week here in the north west. im not taking the week off thats for sure.i think the only solution is to blade off the water on the windy side of the properties methinks.

i also think having vision in my water hasnt helped either. :(

Been out today and been cleaning on new estates. Ya know the ones, concrete jungles. Picked up 3 new customers, checked back and all were dusty due to wind. Re cleaned the fronts on one house and just used pure water no vision (barrel DI water) Same results. I thought vision has done me over as well. But nope. Lack of rain and dusty here :)

Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 05, 2015, 07:17:26 am
To blame the vision I feel is harsh , lol ...
It's been fine for you mostly  for say 8 weeks or more , then you clean in the winds and then say it's the vision .
I think the WIND is the big fundamental factor

Not quite so given the facts I know about Dazmond.

He's not had complaints from working in the wind before (or at least hasn't posted about them).  Now he has.  He's not a newbie; he's been WFP for about four or five years.  The one thing that isn't constant from his normal way of working (that we know about) is  that he's using Vision.  So, I would suggest that it just might be Vision causing the problem.

I'm not saying it is.  However, if I were selling a product, I might be tempted to test to see if there really is a problem with the combination of wind and Vision.

Vin

Vision has been extensively tested vin.

Even to the stage of taking backpacks out with just pure water in, and having our van systems with vision/pure, doing certain windows with vision, and certain windows with pure.

There is no increase in spotting due to vision. Its most likely to be an external weather problem.

I certainly wouldn't be using vision if it was making my job harder, and the same goes with all other testers/users over the past year or so.

It's really easy to test though for any who are unsure. Test it out on your own windows. Just pure on some, then vision/pure in others.

See the results for yourselves and don't just take it on face value.
So you've tested it in strong winds?

Yes.

I work in all weathers and have been using vision for about 15 months now. Same goes for others.

It doesn't matter what your using, pure,vision or IPA, high winds always make windows dirty and dusty.

This year has been one of the windiest years for a while, so this may account for people never noticing this before.
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 05, 2015, 07:55:30 am
I hardly call what I earnt today boasting.

Doesn't even heat my swimming pool for a week  ;)

Haha! I also find the ones that joke and have banter probably do ok. It's the fiercely sensitive ones that probably don't :)

Hardly doing ok. My van is nearly a year old  ;D

Coooh! that makes you window cleaning royalty...all bow to the chosen one ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: LT carpet cleaning on March 05, 2015, 10:41:04 am
I hardly call what I earnt today boasting.

Doesn't even heat my swimming pool for a week  ;)

Haha! I also find the ones that joke and have banter probably do ok. It's the fiercely sensitive ones that probably don't :)

Hardly doing ok. My van is nearly a year old  ;D

Pikey  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 05, 2015, 07:29:20 pm
Cleaning in high winds is just crazy .
Even with just pure water it still causes problems .
Were now recieving second orders now for vision and had some Excellant postive feedback .
Also it seems to sell well to a few in Holland , crazy - lol .

Like Jonny says vision is adapting to persons demands
Title: Re: WFP/wind...3 complaints in a week!
Post by: davids3511 on March 05, 2015, 08:15:53 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?

who said anything about whats best for the customer?im out to make money in this game mate.customers are cash cows.

obviously i try and provide a good service at all times but if the clean is a bit below par than my normal cleaning then ill happily call back and re clean.

as ive said before i cant remember the last time i had a complaint until this last week.it was a couple of years ago at least.
This is just bullpoop. You don't try to provide a good service at all times. It was blowing a gale on Monday and anyone interested would have known the windows would be in poope after an hour. If you had that many complaints then I bet everything you did that day was a mess, just some were too polite or didn't notice in time to say anything. If that's how you operate, and you obviously do by your comments above, that's find but don't bullpoop us with 'I try to do a good job', you don't care. You just want to get paid and do barely a good enough job not to loose customers, which again is fine if that's how you choose to operate.
Title: Re: WFP/wind...3 complaints in a week!
Post by: duncan h on March 05, 2015, 08:50:13 pm
I hated the slow rinsing with vision. I now love it. I use less of it. I can see the bubbles which helps me see the water flowing down the glass. I use fan jets and have pump flat out. Today I was faster than ever. Thought I would use more water but NO  :o
I am sticking with it. Just for the shine. My last bottle does seem as strong though.
Also I agree it doesn't mix, or should I say, the results arnt constant. Some times its stronger than others
Title: Re: WFP/wind...3 complaints in a week!
Post by: chris turner on March 05, 2015, 08:51:39 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?

who said anything about whats best for the customer?im out to make money in this game mate.customers are cash cows.

obviously i try and provide a good service at all times but if the clean is a bit below par than my normal cleaning then ill happily call back and re clean.

as ive said before i cant remember the last time i had a complaint until this last week.it was a couple of years ago at least.
This is just bullpoop. You don't try to provide a good service at all times. It was blowing a gale on Monday and anyone interested would have known the windows would be in poope after an hour. If you had that many complaints then I bet everything you did that day was a mess, just some were too polite or didn't notice in time to say anything. If that's how you operate, and you obviously do by your comments above, that's find but don't bullpoop us with 'I try to do a good job', you don't care. You just want to get paid and do barely a good enough job not to loose customers, which again is fine if that's how you choose to operate.

Of course he wants to get paid, he wants to earn a good living and not sit at home watching pornhub everytime there's a little wind or rain.
Some of the comments here are just pathetic. We have no control of the weather, windows will always get dirty again after we've cleaned them whether it's a few hours, a day or a week later and most customers with any sort of common sense know this.
I work In wind up to a certain point, rain and and even extreme cold. I had 1 complaint last year which I think Is very good going.
My customers know I work in all weathers and are happy for me to do so, that way I can keep a very tight schedule and almost guarantee the next date I will be round to clean there windows again.

Dazmond likes his holidays, those holidays need to be paid for and that wont happen by sitting on his *** 30% of the year because of the weather.
As much as we need to keep the customer happy we also need to keep ourselves happy with what we earn or it becomes pointless running a business.
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 05, 2015, 09:32:17 pm
It's always a tough call knowing when to clean  due to the weather .....

Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 05, 2015, 09:35:42 pm
I hated the slow rinsing with vision. I now love it. I use less of it. I can see the bubbles which helps me see the water flowing down the glass. I use fan jets and have pump flat out. Today I was faster than ever. Thought I would use more water but NO  :o
I am sticking with it. Just for the shine. My last bottle does seem as strong though.
Also I agree it doesn't mix, or should I say, the results arnt constant. Some times its stronger than others

Good , Vision is a new product and a new method . A few persons have struggled with it in the first few days and then they get use to dosing it to their requirements and I get phone call after phone call demanding that we never stop selling vision . A few have bought a bottle and then a week or two later bought Triple's packs to make sure they have enough

Lol
Title: Re: WFP/wind...3 complaints in a week!
Post by: PoleKing on March 05, 2015, 09:55:19 pm
It's always a tough call knowing when to clean  due to the weather .....



I've cleaned in ridiculous weather.
Weather I definitely wouldn't pay my own window cleaner in.
But my customers paid me.
I used to work in 'what I could get away with' while I was building.
Now I work in almost no matter what.

Same with GoCardLess. I'd never sign up to that as a customer, never in a million years! But as the originator, it's the best thing since sliced bread-and I tell my customers that! (Not that I wouldn't sign up-just that it's good)
It's each to their own.
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 05, 2015, 10:18:47 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?

who said anything about whats best for the customer?im out to make money in this game mate.customers are cash cows.

obviously i try and provide a good service at all times but if the clean is a bit below par than my normal cleaning then ill happily call back and re clean.

as ive said before i cant remember the last time i had a complaint until this last week.it was a couple of years ago at least.
This is just bullpoop. You don't try to provide a good service at all times. It was blowing a gale on Monday and anyone interested would have known the windows would be in poope after an hour. If you had that many complaints then I bet everything you did that day was a mess, just some were too polite or didn't notice in time to say anything. If that's how you operate, and you obviously do by your comments above, that's find but don't bullpoop us with 'I try to do a good job', you don't care. You just want to get paid and do barely a good enough job not to loose customers, which again is fine if that's how you choose to operate.
You make it sound like Dazmond made the windows dirty. He cleaned them, they got dirty again..... Isn't that just the way with it? Do you not clean windows for days before a storm for fear the storm will make them dirty again?

We clean windows, they get dirty, we clean them again........
Title: Re: WFP/wind...3 complaints in a week!
Post by: SeanK on March 05, 2015, 10:36:16 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?

who said anything about whats best for the customer?im out to make money in this game mate.customers are cash cows.

obviously i try and provide a good service at all times but if the clean is a bit below par than my normal cleaning then ill happily call back and re clean.

as ive said before i cant remember the last time i had a complaint until this last week.it was a couple of years ago at least.
This is just bullpoop. You don't try to provide a good service at all times. It was blowing a gale on Monday and anyone interested would have known the windows would be in poope after an hour. If you had that many complaints then I bet everything you did that day was a mess, just some were too polite or didn't notice in time to say anything. If that's how you operate, and you obviously do by your comments above, that's find but don't bullpoop us with 'I try to do a good job', you don't care. You just want to get paid and do barely a good enough job not to loose customers, which again is fine if that's how you choose to operate.
You make it sound like Dazmond made the windows dirty. He cleaned them, they got dirty again..... Isn't that just the way with it? Do you not clean windows for days before a storm for fear the storm will make them dirty again?

We clean windows, they get dirty, we clean them again........

No what he's saying is if your prepared to clean windows in weather that will have them dirty again in a few hours then
you don't care if you do a good job or not.
But your right we cant control how long the windows stay clean but would you not agree it would be nice for the customer
if they where still clean when they come home from work on the day they where cleaned.
Title: Re: WFP/wind...3 complaints in a week!
Post by: davids3511 on March 05, 2015, 10:54:47 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?

who said anything about whats best for the customer?im out to make money in this game mate.customers are cash cows.

obviously i try and provide a good service at all times but if the clean is a bit below par than my normal cleaning then ill happily call back and re clean.

as ive said before i cant remember the last time i had a complaint until this last week.it was a couple of years ago at least.
This is just bullpoop. You don't try to provide a good service at all times. It was blowing a gale on Monday and anyone interested would have known the windows would be in poope after an hour. If you had that many complaints then I bet everything you did that day was a mess, just some were too polite or didn't notice in time to say anything. If that's how you operate, and you obviously do by your comments above, that's find but don't bullpoop us with 'I try to do a good job', you don't care. You just want to get paid and do barely a good enough job not to loose customers, which again is fine if that's how you choose to operate.
You make it sound like Dazmond made the windows dirty. He cleaned them, they got dirty again..... Isn't that just the way with it? Do you not clean windows for days before a storm for fear the storm will make them dirty again?

We clean windows, they get dirty, we clean them again........
no, obviously you clean if you can but using your storm example, would you calen in the middle of it?
Title: Re: WFP/wind...3 complaints in a week!
Post by: davids3511 on March 05, 2015, 10:57:03 pm
It's always a tough call knowing when to clean  due to the weather .....



I've cleaned in ridiculous weather.
Weather I definitely wouldn't pay my own window cleaner in.
But my customers paid me.
I used to work in 'what I could get away with' while I was building.
Now I work in almost no matter what.

Same with GoCardLess. I'd never sign up to that as a customer, never in a million years! But as the originator, it's the best thing since sliced bread-and I tell my customers that! (Not that I wouldn't sign up-just that it's good)
It's each to their own.
I have no problem with that but you don't bull-poop us with how you always try to do a good job. You're upfront about not giving a sh it.
Title: Re: WFP/wind...3 complaints in a week!
Post by: davids3511 on March 05, 2015, 10:58:19 pm
sean how do you think i can afford luxury holidays every year in 5 star hotels?

own 2 vehicles, a van for work and a car for leisure?

can afford extreme poles?

can buy what i want when out shopping(within reason!)and afford to eat out in nice restaurants a few times a week?

.....its not by having a day off when the weathers bad thats for sure! ;D ;D
Where's what's best for the customer in all this?

who said anything about whats best for the customer?im out to make money in this game mate.customers are cash cows.

obviously i try and provide a good service at all times but if the clean is a bit below par than my normal cleaning then ill happily call back and re clean.

as ive said before i cant remember the last time i had a complaint until this last week.it was a couple of years ago at least.
This is just bullpoop. You don't try to provide a good service at all times. It was blowing a gale on Monday and anyone interested would have known the windows would be in poope after an hour. If you had that many complaints then I bet everything you did that day was a mess, just some were too polite or didn't notice in time to say anything. If that's how you operate, and you obviously do by your comments above, that's find but don't bullpoop us with 'I try to do a good job', you don't care. You just want to get paid and do barely a good enough job not to loose customers, which again is fine if that's how you choose to operate.
You make it sound like Dazmond made the windows dirty. He cleaned them, they got dirty again..... Isn't that just the way with it? Do you not clean windows for days before a storm for fear the storm will make them dirty again?

We clean windows, they get dirty, we clean them again........
of course daz didnt dirty them but he wasn't too bothe ed about them being clean either.
Title: Re: WFP/wind...3 complaints in a week!
Post by: PoleKing on March 05, 2015, 11:12:30 pm
It's always a tough call knowing when to clean  due to the weather .....



I've cleaned in ridiculous weather.
Weather I definitely wouldn't pay my own window cleaner in.
But my customers paid me.
I used to work in 'what I could get away with' while I was building.
Now I work in almost no matter what.

Same with GoCardLess. I'd never sign up to that as a customer, never in a million years! But as the originator, it's the best thing since sliced bread-and I tell my customers that! (Not that I wouldn't sign up-just that it's good)
It's each to their own.
I have no problem with that but you don't bull-poop us with how you always try to do a good job. You're upfront about not giving a sh it.

That's made me chuckle.
I do try to do a good job but not at the expense of my profit.
In business-profit (and ongoing profit) is everything.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Jonny 87 on March 05, 2015, 11:15:40 pm
It's always a tough call knowing when to clean  due to the weather .....



I've cleaned in ridiculous weather.
Weather I definitely wouldn't pay my own window cleaner in.
But my customers paid me.
I used to work in 'what I could get away with' while I was building.
Now I work in almost no matter what.

Same with GoCardLess. I'd never sign up to that as a customer, never in a million years! But as the originator, it's the best thing since sliced bread-and I tell my customers that! (Not that I wouldn't sign up-just that it's good)
It's each to their own.
I have no problem with that but you don't bull-poop us with how you always try to do a good job. You're upfront about not giving a sh it.

That's made me chuckle.
I do try to do a good job but not at the expense of my profit.
In business-profit (and ongoing profit) is everything.

+1

Title: Re: WFP/wind...3 complaints in a week!
Post by: richard groves on March 05, 2015, 11:45:19 pm
A good working ethic is important but so ( for me at least ) is a clear conscience.
I would not be happy cleaning windows in weather conditions I would not be prepared to pay a window cleaner myself.
This has been mentioned by a couple of posters in this thread already.
Plenty here regard themselves as professional, surely knowing when to quit to maintain good customer service levels and expectations forms part of being professional ?

God knows how many other customers windows are crap as ive cleaned all day today in very strong wind as well!

^I'd say probably a lot of them, and if you did continue to clean in such conditions you can probably expect a few more complaints.

The best wfp in the world and wet weather gear will amount to nothing if a window is dirty again within a matter of hours.

Too many here seem obsessed with profit and targets, so what if you fall behind schedule by a day or two ? the works still there and the money will still be earnt and your customers will be less likely to complain.
Title: Re: WFP/wind...3 complaints in a week!
Post by: rosskesava on March 06, 2015, 01:11:58 am
A good working ethic is important but so ( for me at least ) is a clear conscience.
I would not be happy cleaning windows in weather conditions I would not be prepared to pay a window cleaner myself.
This has been mentioned by a couple of posters in this thread already.
Plenty here regard themselves as professional, surely knowing when to quit to maintain good customer service levels and expectations forms part of being professional ?
God knows how many other customers windows are crap as ive cleaned all day today in very strong wind as well!

^I'd say probably a lot of them, and if you did continue to clean in such conditions you can probably expect a few more complaints.

The best wfp in the world and wet weather gear will amount to nothing if a window is dirty again within a matter of hours.

Too many here seem obsessed with profit and targets, so what if you fall behind schedule by a day or two ? the works still there and the money will still be earnt and your customers will be less likely to complain.


I agree entirely. As I posted earlier in this thread, I picked up two jobs this week from a windie who 'cleans regardless in all weathers'. He also has a nice new van, all sign written, looks the pristine biz and has a nice uniform he wears.

Living in a coastal town (the same one as Mr Bitt), some people actually object to paying for window cleaning when the windows are covered in salt a few hours after being cleaned. All it takes is a bit of common sense and being a bit flexible and not the 'they will have their windows cleaned when I decide' brigade.
Title: Re: WFP/wind...3 complaints in a week!
Post by: andyM on March 06, 2015, 05:14:22 am
I've decided not to clean any windows today due to the weather here.  39 degrees is just a bit too hot.     :-*
Title: Re: WFP/wind...3 complaints in a week!
Post by: Perfect Windows on March 06, 2015, 07:03:30 am
If I (or one of the franchisees) had three complaints in a day, I'd call all of the customers and say we'd had a problem with our equipment so there might be a problem.  I'd encourage them to have a  look and I'd ask them if they needed a reclean.

I would also consider using pure water on the reclean.

Vin
Title: Re: WFP/wind...3 complaints in a week!
Post by: 8weekly on March 06, 2015, 07:53:34 am
If I (or one of the franchisees) had three complaints in a day, I'd call all of the customers and say we'd had a problem with our equipment so there might be a problem.  I'd encourage them to have a  look and I'd ask them if they needed a reclean.

I would also consider using pure water on the reclean.

Vin
I was going to be slightly sarcy, but on reflection I think you are right. However, unless we are talking gale force winds or freak weather, I find it hard to believe that it could be just the weather causing the problem. I'd pin it on either the TDS or an additive in combination with the weather and/or a high TDS.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 06, 2015, 08:07:54 am
I played about with different additives for a couple of days - one of them was rinse aid. I never used it on the glass but I did notice it doesn't mix particularly well with water. I wonder if Vision has similar properties, it has an oily feel to it, maybe it sinks to the bottom of the tank or floats to the top? Either way it could give you inconsistant results. If it's floating then the bubbles might increase towards the end of the day - if it's sinking then the opposite. Maybe Daz hit into a strong mix?

I've been using GG4 but I add it during the fill when the water is blasting into the tank - froths like mad but mixes it all up.
Title: Re: WFP/wind...3 complaints in a week!
Post by: cat9921 on March 06, 2015, 08:17:05 am
There seems to be a bit of a divide here  ::)roll to clean windows or not if the weather is bad?

This is what I do ???

through out the year I pick up loads of gutter and fascia cleaning,, Now I give the customer a really good price that they snap my hand off, But here is the catch  ::)roll

I will just turn up out of the blue and it will be on a day where the weather is bad
( NOT GAIL FORCE WINDS )

Now the customer is getting there gutters clean and lets face it even if the weather is bad it will still look good , I am working on a bad day and I dont have to worry about any bad windows not coming up good

Every ones a winner  ;D

Adders Rinse and Clean
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 06, 2015, 11:17:30 am
There seems to be a bit of a divide here  ::)roll to clean windows or not if the weather is bad?

This is what I do ???

through out the year I pick up loads of gutter and fascia cleaning,, Now I give the customer a really good price that they snap my hand off, But here is the catch  ::)roll

I will just turn up out of the blue and it will be on a day where the weather is bad
( NOT GAIL FORCE WINDS )

Now the customer is getting there gutters clean and lets face it even if the weather is bad it will still look good , I am working on a bad day and I dont have to worry about any bad windows not coming up good

Every ones a winner  ;D

Adders Rinse and Clean

So your work in the same conditions as me/Daz and co for less money??? YAY LOL
Title: Re: WFP/wind...3 complaints in a week!
Post by: LT carpet cleaning on March 06, 2015, 12:23:18 pm
I've decided not to clean any windows today due to the weather here.  39 degrees is just a bit too hot.     :-*

Are you in Jamaica and Mexico  ::)roll ::)roll ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Rich Wilts on March 06, 2015, 02:18:49 pm
There seems to be a bit of a divide here  ::)roll to clean windows or not if the weather is bad?

This is what I do ???

through out the year I pick up loads of gutter and fascia cleaning,, Now I give the customer a really good price that they snap my hand off, But here is the catch  ::)roll

I will just turn up out of the blue and it will be on a day where the weather is bad
( NOT GAIL FORCE WINDS )

Now the customer is getting there gutters clean and lets face it even if the weather is bad it will still look good , I am working on a bad day and I dont have to worry about any bad windows not coming up good

Every ones a winner  ;D

Adders Rinse and Clean

So your work in the same conditions as me/Daz and co for less money??? YAY LOL

Up a ladder in a gale as well it sounds.
Title: Re: WFP/wind...3 complaints in a week!
Post by: cat9921 on March 06, 2015, 03:18:47 pm

So your work in the same conditions as me/Daz and co for less money??? YAY LOL

Who said I get less money  ::)roll What I said is a give the customer a good price that they say yes to and I do a number of gutter cleans in one day, if anyone is missing out on money its the ones that have to do a re clean  :P YAY LOL

To Quarter-Light

I did say Not in  gale force winds!!!!! ( see post )

But each to there own ha
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 06, 2015, 04:02:40 pm
Good price/snapping your hand off?

All sounds like discounts. Shudders.
Title: Re: WFP/wind...3 complaints in a week!
Post by: G Griffin on March 06, 2015, 04:43:49 pm
Does anyone think Daz might change his mind, again?  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 06, 2015, 04:49:06 pm
sheesh lads!i get 3 complaints in a week for the first time in years and get 8 pages of posts!! ;D

it was 1 conny and the 2 top windows on one property,and a couple of upper windows on the other 2 properties that needed a re clean!thats it!all sorted now! ;)the rest were fine!

the last few days have been ok.a little bit breezy but not strong winds plus ive not put any vision in my tank which has speeded up my final rinsing for sure! ;)

have a good weekend lads!
Title: Re: WFP/wind...3 complaints in a week!
Post by: Positivity on March 06, 2015, 05:04:52 pm
This post has got legs!!!
Daz you're guaranteed to stir things up. ;D ;D ;D
Are we all friends now?
Tomorrow is going to be fine.
Enjoy the sunshine. ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 06, 2015, 05:40:26 pm
So very few windows were a problem then . I was under the impression. It was loads .
Title: Re: WFP/wind...3 complaints in a week!
Post by: jarvy on March 06, 2015, 07:16:36 pm
Been getting a load of problems with high street work and spotting in the last few weeks. Not sure if it's down to too much vision in the water, or the wind or traffic and crud on the roads. I was going a bit potty with the vision, over 10ml per 400l tank.
Title: Re: WFP/wind...3 complaints in a week!
Post by: davids3511 on March 06, 2015, 07:44:05 pm
So very few windows were a problem then . I was under the impression. It was loads .

He doesn't know that at all. He'd have to ring everyone he did that day and ask them to have a look. You don't do something like that with 'cash cows'.
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 06, 2015, 09:27:55 pm
End of the day , everyone does what they want to do . We all do the best we can and just get on with it .
Learn from your mistakes , we all make them ....
Title: Re: WFP/wind...3 complaints in a week!
Post by: G Griffin on March 06, 2015, 11:52:39 pm
Less Bubbles is something were working on.
Is that Michael's brother?
Title: Re: WFP/wind...3 complaints in a week!
Post by: rosskesava on March 07, 2015, 12:32:15 am
Less Bubbles is something were working on.
Is that Michael's brother?

Jeeeez. That's bad, bad, bad.

...................

The 'less bubbles' thing. I don't believe it. How the hack do you work on having 'less bubbles'. It's ludicrous. So a message has been sent to the chemists who trialled and tested the original product for 'less bubbles'. How much is that going to cost? Is there a whole laboratory working on it? If 'less bubbles' isn't being worked out that way then how? What about the product already made and shipped? what about the orders already placed with the supplier and contracts signed? Is it going to be poured down the drain? It's laughable. Surely the original testing was faulty if 'less bubbles' are now needed.

I havn't used Vision and I don't need to as how I'm working gets the windows clean.

Sorry, but that's my uninformed view.
Title: Re: WFP/wind...3 complaints in a week!
Post by: G Griffin on March 07, 2015, 12:40:03 am
Sorry, but that's my uniformed view.
Uniformed? Were you dressed like Terry Scott in the Curly Wurly adverts?
Title: Re: WFP/wind...3 complaints in a week!
Post by: rosskesava on March 07, 2015, 12:45:35 am
Sorry, but that's my uniformed view.
Uniformed? Were you dressed like Terry Scott in the Curly Wurly adverts?

There's something wrong with your pc. It spelt uninformed wrong.

Curly Wurly - you're showing your (old) age Griff.

 ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: G Griffin on March 07, 2015, 01:04:48 am
Sorry, but that's my uniformed view.
Uniformed? Were you dressed like Terry Scott in the Curly Wurly adverts?

There's something wrong with your pc. It spelt uninformed wrong.

Curly Wurly - you're showing your (old) age Griff.

 ;D
Aye, and they're getting smaller ;D. Curly Wurlys, that is.
Title: Re: WFP/wind...3 complaints in a week!
Post by: slap bash on March 07, 2015, 05:16:28 am
There must be a coating in vision that leaves a shine on the glass. This product is not different to Rainex the exact stuff that Purple Rhino uses on here, he even said so on this forum. This coating would lock dirt in on the glass. My guess is the fellas that sell the stuff don`t know how it works exactly and in all honestly never will. They stumbled across it and are now selling it to all and sundry. If they had this product developed its would have cost them a small fortune and it would defo sold for a lot more money. One just needs to read all the old threads on the subject and you will soon come to the same conclusion as I have. Google : NANO TECH and do some research. I do not say its rubbish as am sure it works to some degree we all can hear and see that,but the total story behind it is just hog wash.They will have to get out of bed a lot earlier to pull the wool.
As always this is my opinion as the boys from Vision also have one and rightly so.
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 07, 2015, 07:51:50 am
Like so many times before we have stated that we mix several ingredients together of which those ingredience  contain other elements to them too .

The many posts before this one has explained this a few tines .

That's your thoughts "slap bash" and with no evidence of you testing this product or possibly not even used this product then your statement is very false and has no credit.

I would just concentrate on cleaning windows , family time and no need for you to waste time posting false misleading information .
I've never even heard of Rainex.

Kevin had dealt with the chemists etc in many of the ingrediance that we use and purchase from them .
Your totally wrong , LOL ...



Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 07, 2015, 08:04:38 am
Keep calm and carry on.
You've got to be prepared for some criticism, sometimes just staying quiet is more professional than sticking LOL on all your answers.  ;)  


I'll bet a weeks wages you have no control whatsoever over the contents of the ingredients you use, the only control you have is over which ingredients you use and how much you put in. What someone said is true - the chemists aren't going to change the products you buy - that's fixed. This hasn't been designed in a lab for window cleaning has it? You've assembled some readily made chemicals to suit your requirements.

LOL
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 07, 2015, 08:14:21 am
Dave we don't buy from chemists ???
 but when you put a lot of time and obviously monies into a product then you do have a right to reply to persons who post misleading information about our product . I've responded to just a few that haven't even used Vision and the one recently that we've just rebranded a product . Think we'd get seriously SUED and taken to court if we did that . Vision is it's own product , simple . Made up of many ingrediance .

I do think we have been very professional to the various false comments that have been posted since December .
We're open to criticism and like you said we have to just ignore it and crack on .

Every supplier and manufacturer on these forums gets this , so it's no problem .

Vision has done well , and we're satisfied .

Everyone has their thoughts and beliefs .
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 07, 2015, 08:22:20 am
True, all I would say is sit back and let your product do the work. By pushing it on a forum you will always be on a knife edge, if you get drawn in and retaliate your sales could plummet.
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 07, 2015, 11:26:42 am
True , we've responded well .
Majority , if not all Vision threads have been started by forum members .
It's been Good debates 90% of the time .



Title: Re: WFP/wind...3 complaints in a week!
Post by: Rich Wilts on March 07, 2015, 11:35:07 am
I dont know much about this vision product. But if it doesnt spot in calm weather how is it going to make the glass spot in windy weather. It seems to me the spotting is mor elikely in windy weather, its completely irrelevant if the water contains the Vision product. Water runs off glass and water evaporates off glass weather theres anything else in it or not.

Those who think its this other product causing it my suggestion to you guys is stop using it then.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Clever Forum Name on March 07, 2015, 11:45:01 am
I hated the slow rinsing with vision. I now love it. I use less of it. I can see the bubbles which helps me see the water flowing down the glass. I use fan jets and have pump flat out. Today I was faster than ever. Thought I would use more water but NO  :o
I am sticking with it. Just for the shine. My last bottle does seem as strong though.
Also I agree it doesn't mix, or should I say, the results arnt constant. Some times its stronger than others

Good , Vision is a new product and a new method . A few persons have struggled with it in the first few days and then they get use to dosing it to their requirements and I get phone call after phone call demanding that we never stop selling vision . A few have bought a bottle and then a week or two later bought Triple's packs to make sure they have enough

Lol

(http://www.cleanitup.co.uk/smf/1425728694_GetAttachment.jpg)
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 07, 2015, 02:34:02 pm
A nice photo .
ive cleaned this morning in a cul de sac and then collected .
Very shiny and spotless windows .
Plus got a newbie , so that's all 8 houses in this cul de sac , I clean now .
I wonder why ... Lol
I do a good job is one reason
Title: Re: WFP/wind...3 complaints in a week!
Post by: *Hector* on March 07, 2015, 05:13:30 pm

I do a good job is one reason

And the shotgun pointed at them might be the other...  ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 07, 2015, 07:53:20 pm
I checked most the windows Thurs /Fri and the windows were gleaming and spotless with the vision so I will continue to use it :)
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 07, 2015, 11:05:46 pm
Nice one
Title: Re: WFP/wind...3 complaints in a week!
Post by: chris turner on March 08, 2015, 09:32:50 am
Wet and windy tomorrow in most areas... Who's braving it?
I know I am!
Title: Re: WFP/wind...3 complaints in a week!
Post by: SB Cleaning on March 08, 2015, 11:14:40 am
I think with a bit of rain it won't be as bad as there's not as much dust flying around....but I will be out in it  ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 08, 2015, 11:51:03 am
If its wet and windy tomorrow wont be working...work due tomorrow is on main
Bristol road into brum..worst conditions  possible for me.

Much prefer dry and windy...l just blade glass and no problems.
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 08, 2015, 12:14:28 pm
Monday heavy rain in Wakefield .
I will see , if not I'll do some house jobs
Title: Re: WFP/wind...3 complaints in a week!
Post by: paul alan on March 08, 2015, 09:24:28 pm
I cant believe that seasoned shiners on here are only finding out now that stormy weather dirties windows
very quickly.
I also cant believe that they would think customers wouldn't care if you clean them in these sort of conditions or
not, put it this way Dazmond three have complained but how many are unhappy with your service but are saying
nothing, that would be my main concern.
When I sack the day off I always clean my downstairs front windows just to see if Iv over reacted, put it this way
if I had paid for my windows to be cleaned yesterday then I would be sacking my window cleaner today.
You can hardly see through them.
Ask yourselves this, would you feel happy calling at a property where no ones at home and just putting the cleaned
slip through the door without cleaning the windows, because that what your doing when cleaning in these conditions.
We clean our customers windows 13 x each year, if you worried about the weather and its effects on the glass then your not gonna get much work done!
I gave up sitting at home, wandering how I'm gonna pay the bills etc because the weathers not ideal.
We always get the " it's going to pour down later" comments, I just ignore them now.
Be of value to customers, do a good job, tell them their hair looks great or what a fabulous garden they have, remind them that life's all about taking the rough with the smooth and that it's better to have windows cleaned, even in bad weather than to let them deteriorate .They won't cancel, if they do then Theres plenty More where they came from, don't be at the mercy of the weather. Bad place to be as a window cleaner.
Title: Re: WFP/wind...3 complaints in a week!
Post by: Tom White on March 08, 2015, 10:15:07 pm
ive cleaned this morning in a cul de sac and then collected .
Very shiny and spotless windows .
Plus got a newbie , so that's all 8 houses in this cul de sac , I clean now .
I wonder why ... Lol
I do a good job is one reason

You're doing a good job, mate, that's good, but it's nothing to brag about; it's a bit like showing off that you're Scotland's fifth smallest midget.
Title: Re: WFP/wind...3 complaints in a week!
Post by: kempy on March 08, 2015, 11:28:41 pm
Ok
Never said I was .
Anybody that has a round must be decent to have continued work .
Simple
Title: Re: WFP/wind...3 complaints in a week!
Post by: rosskesava on March 08, 2015, 11:52:35 pm
I checked most the windows Thurs /Fri and the windows were gleaming and spotless with the vision so I will continue to use it :)

I havn't used Vision as yet but I will give it a try out of curiosity.

One small but important point though.

I did 6 large bungalows on Saturday gone with just pure water. When going back after finishing them all and to collect money, the windows were also gleaming and spotless.

So on that basis should I continue not to use Vision as 'gleaming and spotless' seems to be the criteria you give?
Title: Re: WFP/wind...3 complaints in a week!
Post by: Dave Willis on March 09, 2015, 07:37:09 am
I would use it - they can be more more spotless then.
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 09, 2015, 07:44:38 am
I checked most the windows Thurs /Fri and the windows were gleaming and spotless with the vision so I will continue to use it :)

I havn't used Vision as yet but I will give it a try out of curiosity.

One small but important point though.

I did 6 large bungalows on Saturday gone with just pure water. When going back after finishing them all and to collect money, the windows were also gleaming and spotless.

So on that basis should I continue not to use Vision as 'gleaming and spotless' seems to be the criteria you give?

we all managed to clean windows perfectly fine with just pure water for years!AND leave the windows nice and shiny!i would say vision leaves them a bit shinier BUT i find vision just slowed me down.

now ive not got any in my tank im working faster again.the bubbles and rinsing is an absolute pain at times with vision.

im just loving it now im back to just pure water.it does the job well on its own plus im faster.
Title: Re: WFP/wind...3 complaints in a week!
Post by: gary999 on March 09, 2015, 07:48:50 am
I checked most the windows Thurs /Fri and the windows were gleaming and spotless with the vision so I will continue to use it :)

I havn't used Vision as yet but I will give it a try out of curiosity.

One small but important point though.

Any problem windows...blade them dry :)

I did 6 large bungalows on Saturday gone with just pure water. When going back after finishing them all and to collect money, the windows were also gleaming and spotless.

So on that basis should I continue not to use Vision as 'gleaming and spotless' seems to be the criteria you give?
Title: Re: WFP/wind...3 complaints in a week!
Post by: dazmond on March 09, 2015, 07:52:11 am
If its wet and windy tomorrow wont be working...work due tomorrow is on main
Bristol road into brum..worst conditions  possible for me.

Much prefer dry and windy...l just blade glass and no problems.

just get em cleaned!sod what the customer thinks!! ;D ;D
Title: Re: WFP/wind...3 complaints in a week!
Post by: Johnny B on March 09, 2015, 09:58:34 am
If its wet and windy tomorrow wont be working...work due tomorrow is on main
Bristol road into brum..worst conditions  possible for me.

Much prefer dry and windy...l just blade glass and no problems.

just get em cleaned!sod what the customer thinks!! ;D ;D

Cowboy!!!   ;D ;D ;D

Johnny the kid