[stephen s]

Ha ha yeh Monday morning blues I guess!  
Stephen s I understand what you say but the last thing I want to do is spend all night on the phone, we get through hundreds of jobs each week, it would take me hours, 
I have great communication thanks. I do know almost all of my customer’s names but if they don’t bother putting ANY reference its impossible to know who sent it.
When my business was small it was easy to manage, any phoning  each night would have been easy as you obviously find. but as your business grows you have to find ways to streamline it to make it efficient. Spending all night on the phone is not efficient.
Each customer gets an invoice which they send back completed with their details or they pay online. Simple and very efficient. Unfortunately the odd muppet forgets.  It may give me a headache but it always sorts itself out.
And as for “so called w/cs moaning about customers”
This is a forum for freedom of speech, you may be unhappy with people airing their frustration on here but they are entitled to do so.
If you don’t like it go phone up all your customers or something. You don’t have to read it SO STOP MOANING ABOUT IT!!!! ;-)

so what your saying is Jacky boy that the people who pay your wages deserve to get slagged off on a forum full of strangers ?     wonder what your customers thought about you if they found you were slagging them off ?

maybe its the way you conduct your business  but I would never slag my customers off to anyone on here beacuse thast to me is spineless as if you cant say it their face then then why say it to comp-lete strangers in their absence ?

as for the communication you say your good at  then why not put it to proper use and communicate with the people who pay your wages

as for cant be botheredf to call everyone up each night cos your busy  ha ha ha a belter    you have time to come on here and slag your customers off so surely you have time to send a group text.


you see Jacky baby my main gripe is w/c who moan moan moan on here about their very own customers  just like yo9u did this morning,  just to start the week off.


were you and sqeaky clean seperated at birth ?    

ignore this moron jack, (patronising jumped up twerp) im like you mate, i only ring when absolutely necessary. ive never had an unknown envelope turn up, but i leave a sae and write the custs name and address on the back, that might help in the future.

also that is what this forum is for, to air your views, i dont think calling a cust a muppet is that bad, you didnt name them.

#







well said twin towns,  I must stand corrected when Shadwell tells me off,  I just so glad to see swansea has electricity after all those years.  do you know Pavlov evans at all ?






yes ignore this moran Jackie ( isnt thar a girls name ?  oh well each to their own )

well Jackie its Tiesday now I'm sure you will have a few customers to slag off    go for it Jackie baby 

[stephen s]

I wish I was as "professional" as stephen s! (SS)

Then I could go through this rigmarole from time to time:

Custy (upon receiving SS's text informing them of his impending arrival) sends back text: "Leave it this time please, rain is forecast"

SS: Ok that's fine!

Or this exchange:

SS: I hope you don't mind my mentioning it but the £8.50 wasn't under the plant pot.

Custy: Well I put it there - my young son saw me do it as we left this morning.

SS: Well it wasn't there at 3.47 this afternoon because my Ikonic Tymotherm System would have logged it straight to my accounts if I had collected it.

Custy: You calling me a liar?
Custy's son: Ymmmmph! Chmmmph, Flmmmph! (Translated as : Yeh! Wotchit mate - but can't be heard because he is eating £8.50's worth of sweets)

SS: Errr no - the custy is always King in my book!

You really are in danger of becoming a sanctimonious prig stephen s!

well well well if it isn't the old forum brown nose popped up to give his cowardly views,  how are you brownie ?
the only SO-CALLED W/C who sneezes and poo goes everywere but it aint his as he was ju8st minding it for someone 


£8.50 houses ?  come out of the 60s brownie and get with the programme,  yes you can leave your tank top on but give your nose a good clean as WE all know where its been 


text message sunday from me to 9 custies got 7 replies saying thanks Steve cheque in usual place,  one saying hi Steve can you also do conny roof £60     and the last one actually called me back and said  hi Steve yes please come and clean windows but we have now sold and moving in 10 days time,  however the lady moving in has already asked me for your number.    also the new house is only about 8 miles away if you could come and clean there,  its much bigger and if you leave me some leaflets I will sort them for you.

I really must be doing a great job eh Yellow,   but I have to admit Yerllow lad  that I did enkoy your SS of me   did make me chuckle in more ways than one asnd if you knew me you would fully understand  especially if your surname was berg


anyway Yellow lad  keep up the spineless work  and I'm at the cleaning show ( if an £8.50 job hasn't come up )

so if you fancy a chat come and say hello 

[stephen s]

Stephen SS: Wally is slaging of his costy of he has not mentioned any one by name. Better then you trying to slag off window cleaners to there face on here.Pull the lemon out and put your sword away.Also please go to spec saver and have test,Read his first post properly your like a dog with bone, never let go do you!

hi Nobby

listen why not meet up as your only7 in Basey and me in Newbury and we can iron out our differences there and then ?      you see I will also say it to a persons frace asd I don't need to hide behind a pc    so waht say you Wizzy ?

in fact I'm in Ascot and Stoke Poges this week if thats convenient for you    just let me know Wendy

[Jack Wallace]

I don’t normally waste my time with fools who are clearly out for reaction but in this case I will make an exception.

Stephen what is your problem? 
You are not happy with people coming on this forum airing their views if they happen to be anything other than happy thoughts as its ruing the forum in your opinion, yet you seem to feel its ok to come on call people names and threaten them.  what does that do to the forum? I imagine there must be loads of newbies out there who want to say something but don’t for fear of you giving them a hard time
You have a go at me for slagging of customers (who lets face it are about as likely to come on here as you are of winning a popularity contest) yet you slag of fellow window cleaners individually knowing they will read it. Calling people names and goading them is the type of behaviour best left in the playground. I did not mention any customer by name and was just generalising yet you seem to get some kind of thrill from winding people up. (Maybe I was having a bad morning but so what! you are not forced to read every word that is written on here)
In my experience people like you are usually cowards as you know full well no one will actually stoop down to your level and meet up. Perhaps your not man enough in other departments so get off being the pushy arrogant type on here to make up for it.
I have no doubt you will come back at me with some half arsed stupid and childish remark, perhaps by calling me Jacqueline or something equally as childish but all you are doing is making yourself look a right tosser.
Stephen grow up and shut up!
I wonder how many people feel the same as me about you?  All those in favour say aye!

[stephen s]

ok you asked me so its Jackaline just for you.     but let me put you straight right away   I HAVE NOR HAVE i EVER THREATENED ANYONE FROM HERE OR ANY OTHER FORUM   so get your so called facts right      what I did say to people like Wazza and golden nostrils was why6 not slag me off to my face rather than behind a pc screen,  after all I would say everything to your face what I said on here because I'm just being honest.


yes you aeew right on one thing I didn't have to read the post but I did and as its a FORUM then I aired my views on the matter   it is a forum after all.

and then you say the chyances of customers coming on here and reading your post is unlikely     well what your saying is Jack  yes its ok to slag your customers off cos they wont read it       does that make you a sneaky spineless person as I'm sure you wouldn't say it their faces

of course I slag window cleaners off on here,  why shouldn't I ?        we do the easiest job in the world a job ANYONE can do   even someone just getting out of prison can do this job as its Just labouring  and you certainly don't need skill for it.

so when I read post from SO-CALLED W/Cs  trying to say how bad they have it just doesn't wash with me,     you see for these people w/c is a last resort cos they could prob be unemployable in any other walk of life.



sorry I'm not a brown nose for you Jack but I8'm very happy who I am   are you ?



anyway have a great day and don't take my honesty to heart  just getr a few facts right next time.



all my love

Steve  but you can callo me AL 

[Murdie window cleaning]

Dear Mr Sorenson

I find your attitude towards fellow window cleaners very petty and unnesasary. I see from your website that you portray a very profesional image and while I agree coming on here and making derogatry remarks about customers isn't the most profesional thing to do it is understandable and as has been pointed out it is highly unlikely that any of his customers would come on here and see what has been said by him.

As for window cleaning being a last chance for folks I disagree, I was working in a secure job, but it was a job that I was no longer enjoying or wanted to do. So I made the choice to come into window cleaning and granted the art of cleaning a window isn't exactly a hard skill to manage, but building and maintaining the bussines is the part that is the challenge.

Now what some charge for there services is not for any one to belittle as quite offten this is dictated by the area that they cover, so to you an £8.50 job may not be worth your while but to others it will be a fare price for that particular area.

Now I'm sure you know all of what I have said is correct and I'm also sure you have made those comments to amuse your self at others expence, but it's unnesasary and does nothing to help anyone.

Thanks Paul

[AuRavelling79]

It's a shame that Stephen Sorensen's website is marred by poor spelling and punctuation.  :  Being in the "easiest job in the world" you'd think he'd get that right!

And Steve; I wonder whether Heckfield Management Ltd at Heckfield Place would feel you were "courteous" if they were to see see a screen capture of your posts on this site?

[prestige cleaners]

can that stephen s get banned for threatening behaviour on here, if anyone is unprofessional its definitely him.

btw stephen s, you've made yourself look like a right pillock!

[paul rulton]

can that stephen s get banned for threatening behaviour on here, if anyone is unprofessional its definitely him.

btw stephen s, you've made yourself look like a right pillock!

LOL 

[stephen s]

Dear Mr Sorenson

I find your attitude towards fellow window cleaners very petty and unnesasary. I see from your website that you portray a very profesional image and while I agree coming on here and making derogatry remarks about customers isn't the most profesional thing to do it is understandable and as has been pointed out it is highly unlikely that any of his customers would come on here and see what has been said by him.

As for window cleaning being a last chance for folks I disagree, I was working in a secure job, but it was a job that I was no longer enjoying or wanted to do. So I made the choice to come into window cleaning and granted the art of cleaning a window isn't exactly a hard skill to manage, but building and maintaining the bussines is the part that is the challenge.

Now what some charge for there services is not for any one to belittle as quite offten this is dictated by the area that they cover, so to you an £8.50 job may not be worth your while but to others it will be a fare price for that particular area.

Now I'm sure you know all of what I have said is correct and I'm also sure you have made those comments to amuse your self at others expence, but it's unnesasary and does nothing to help anyone.

Thanks Paul

Hi Paul.

thanks for your comments but you will find I didn't say w/c is a last resort   I said w/c was a last resort for some people as they would never be able to hold another job down   and I was being honest about that    I know some wont like my honesty but thats ther type of person I am.

maybe my 19 years of  service to a world leader company dealing with customers and their needs has rubbed off on me and if so thern I'm delighted.



you seem to have missed the point completely regarding whether customers come here or not,  the point is a w/c who more than happy to take their money then comes on here and slags them off to complete strangers and 1st thing on a Monday Morning   what a way to start the week.

as for the price structure, well that was in reply to a smart arse broiwn nose ( gold yes you )  who thought he was a comedian   so I just gave my reply.


asd for my attatude to other cleaners,  well what do you suggest when a w/c comes on here slagging of their customers ?  maybe I should have given him a big hug and joined in thje slagging off  of the customer ?    I think not and being a forum I aired my views on the matter.      and as I said earlier would they say that to the customers face ?    I think not but on here they can hide behind a pc   how brave eh.




so thanks for yourt imput Paul  but as you can see its not you who is right its me,  just glad you have the sense to see that.   and when the person who posted it said I was threatening people  then that shows he's tellin a bare face pack of lies,     and no one likes a LIAR  as you tend to find they are 2 faced  by saying things about people and then denying it when confronted.



but I do run my business as professional as poss and try to provide the best possible service and customer feedback tells me I'm doing the right thing.

[Frankybadboy]

can that stephen s get banned for threatening behaviour on here, if anyone is unprofessional its definitely him.

btw stephen s, you've made yourself look like a right pillock!

please tell me where anybody as use threatening behaviour,cause i aint seen it.

[stephen s]

It's a shame that Stephen Sorensen's website is marred by poor spelling and punctuation.  :  Being in the "easiest job in the world" you'd think he'd get that right!

And Steve; I wonder whether Heckfield Management Ltd at Heckfield Place would feel you were "courteous" if they were to see see a screen capture of your posts on this site?

yes I agree but thats what happens when you pay someone to build a website ( £895 + Vat )      but again that was my fault as I didn't notice it when I did a proof reading  human error eh     but many thanks for your observations and negative feedback.

oh dear I wonder what Heckfield would think ?       will let you know Saturday as the owers have invited me to dinner on Friday evening as they have also purchassed another large inderpandant hotel  and want me to have a look at it for them.


and yes they have always thought I am courteous as I treat my customers with respect and don't come on to forums to slag them off,   even ones I have lost I don't slag off.

I would rather leave that to th spineless 2 faced so called w/cs just like you,    have you noticed that I don't need to hide my location as I have nothing to hide because I am a ligit business.

once again  thanks for your negative imput  

[stephen s]

can that stephen s get banned for threatening behaviour on here, if anyone is unprofessional its definitely him.

btw stephen s, you've made yourself look like a right pillock!

thats rich someone from swansea calling other people around the country a pillock     whos using your family brain cell today  because your well and truely due a turn.

but I will still love you honey 

[stephen s]

can that stephen s get banned for threatening behaviour on here, if anyone is unprofessional its definitely him.

btw stephen s, you've made yourself look like a right pillock!

please tell me where anybody as use threatening behaviour,cause i aint seen it.

me too Franky  but you know that there are some people on here with a very low education so a normal  sentence gets turned into a wee witch hunt   oh bless em all  


it was only recently when someone off here started slagging the FWC off big time and when confronted by someone from FWC  they virtually admitted the had told a bare face pack of liers with no foundation what so ever

and then there was the extremely stupid people who started slagging Martin Lewis off and aagain without any foundation,  no I tell a lie on each and every case some bloke down the pub told them.

I would be the biggest Liar in the world if I said these people didn't amuse me because they do,  in fact Ive never noticed so may w/c with foot shaped mouths        oh dear I do hope the less intellegant of us don't look upon the last sentence as a threat 

[Clive McDonald]

Macdee's are a great company from the menu to staff management to the layout of their burger bars.Customer service second to none and I can only back him up if any of this has rubbed off on him.

There is nothing wrong with honesty and the rest of you should be more tolerant. If you'd flipped burgers for nineteen years and still wore a cap that said trainee you'd be barking mad too.

[stephen s]

Macdee's are a great company from the menu to staff management to the layout of their burger bars.Customer service second to none and I can only back him up if any of this has rubbed off on him.

There is nothing wrong with honesty and the rest of you should be more tolerant. If you'd flipped burgers for nineteen years and still wore a cap that said trainee you'd be barking mad too.

go on Slump tell us all a few more lies about the FWC   as I really enjoyed you being put firmly in your place    remember   

[p1w1]

Macdee's are a great company from the menu to staff management to the layout of their burger bars.Customer service second to none and I can only back him up if any of this has rubbed off on him.

There is nothing wrong with honesty and the rest of you should be more tolerant. If you'd flipped burgers for nineteen years and still wore a cap that said trainee you'd be barking mad too.

 

[stephen s]

I don’t normally waste my time with fools who are clearly out for reaction but in this case I will make an exception.

Stephen what is your problem? 
You are not happy with people coming on this forum airing their views if they happen to be anything other than happy thoughts as its ruing the forum in your opinion, yet you seem to feel its ok to come on call people names and threaten them.  what does that do to the forum? I imagine there must be loads of newbies out there who want to say something but don’t for fear of you giving them a hard time
You have a go at me for slagging of customers (who lets face it are about as likely to come on here as you are of winning a popularity contest) yet you slag of fellow window cleaners individually knowing they will read it. Calling people names and goading them is the type of behaviour best left in the playground. I did not mention any customer by name and was just generalising yet you seem to get some kind of thrill from winding people up. (Maybe I was having a bad morning but so what! you are not forced to read every word that is written on here)
In my experience people like you are usually cowards as you know full well no one will actually stoop down to your level and meet up. Perhaps your not man enough in other departments so get off being the pushy arrogant type on here to make up for it.
I have no doubt you will come back at me with some half arsed stupid and childish remark, perhaps by calling me Jacqueline or something equally as childish but all you are doing is making yourself look a right tosser.
Stephen grow up and shut up!
I wonder how many people feel the same as me about you?  All those in favour say aye!

  AYE!!!!!!!

aye 

[wizard]

Maybe the time has come to look around for another forum were there is a little respect.

[Gleaming windows]

aye