Not taking anything away from those 2 suppliers, but thats the way it should be isnt it.
As long as our order gets to the supplier early enough they should be able to get it ready for collection.
Its then up to the delivery agent to do their stuff - but its usually the reputation of the supplier that takes the hit when deliver goes wrong.
So well done to the 2 suppliers and all the others that achieve that standard but credit too to the delivery agent for being on the ball.
and some are better then others.