i cant seem to b able to door nock
Door knocking is all about being in the right frame of mind before you start. There are some simple things you can do to make it easier:
Deliver leaflets first - a couple of days beforehand - it helps if it says on there 'I will be calling in a few days'
ALWAYS dress smartly. Polish your shoes, wear clean clothes, shave.
I always wear uniform, I have a 'posh' outfit for canvassing - includes logo embroidered shirt and tie. Don't be put off by suggestions that you might look 'too expensive' - image is everything. People feel more confident if you have the appearance of being committed and professional. You can even say in your blurb something like you deliver a far better service for the same as they would expect to pay just for the glass.
When you knock on the door, stand sideways until the door is opened, so the person can see you before you look at them. Then turn and face them, look into their eyes, hold up your clipboard/folder with one of your leaflets pasted on the cover and say:
"Hello, my name is ........... and I put one of these in your door a few days ago" While you're getting used to the trauma of doorknocking, this is enough. They've seen your leaflet, they're expecting you, they will either say "No, thank you," or they'll say something like: "Oh yes, I remember...." Then you're away. Give a quick description of what you do, then ask: "Would you like me to give you a quote? It will only take a couple of minutes but you'll see what good value our service really is"
Try to get them to walk round with you while you have a look, keep talking - telling them again that you clean EVERYTHING - frames, sills, etc. Tell them it's guaranteed, tell them why it's better to have your service etc etc
Write out the quote while you're talking, then when you're ready, you've told them everything you have to, say something like: "and we do all that, every four weeks for (lower you voice a little) £........" (DON'T say '
just £...' they will immediately draw comparisons with other quotes and forget all the benefits you've so carefully instilled in their mind)
Pause for a couple of seconds, then say "We will be here on........can I put you on the list?"
They will either say 'yes' or 'I'll think about it'
DON'T try to push the sale - ours is not a 'hard sell' - that will only get you unsuitable customers - if you've done your best to interest them, be satisfied - if they don't sign up there and then they may still call you when they've had a chance to think.
You can try to get their phone number, but be careful, don't make yourself sound pushy, but if you do get the number you can ring in a few days to ask if they've made up their mind.
