When I started this tread, it was not an opportunity to knock alex or gardiners, over the years I have purchased quite a lot of equipment from them and I have been quite happy with it.
Their SL2 modular pole is in my opinion the best high level cleaning pole on the market, I also like their brushheads and their fan jets are fantastic.
Their customer service is very good, but other suppliers also offer this type of excellence, Cleantech are a good example.
The only gripe I have ever had, has been the wait we have had to endur for the new products they bring out.
When I started this topic I pointed out the problems that I have come across, the clamps are not that important in the long run, but the poles jamming all the time is very worrying, if I cannot use the pole all the time, what is the point of having it? it might be the lighest pole on the market, but its useless if you cannot extend it to clean the upper windows.
Some have said, why worry about these small problems, but when you have spent over £400 on a pole you expect it to last more than 2 months.
Tonight I have had to strip it down again to clean it, except now I cannot take the final 2 sections apart, they just will not budge past the yellow mark.
I also have had to re-glue the collars back on the 2nd and 4th pole again for the 4th time in the last 10 days.
The reason why the pole seems to jam more often than the other telesopic poles on the market, is I think, because the pole diameters are too close together, if they were 1 or 2mm smaller, I think this would cure the problem.
I also believe that the pole hose should be on the outside of the pole.