[LWC]

Had one today, im behind at mo, mind you im behind quite a bit cause work wont stop coming in. But im just thinking, does it really matter! Its a piddly £6 and im not casting it off as work is work, but they aint had to part with their money for a extra 2 weeks, big deal "i thought you werent coming back" ... dear me i think some of them need to get out more, if it was me i wouldnt even notice, we have a gardener and i couldnt care less if he came this week or 6 weeks late, as long as he showed his face reasonably i wouldnt quarm about it, 3 - 4 months then fair enough THAT is late, but a few weeks here and there, what really gets me to is they dont ask is everything ok, anything could of happened, it just so happens id had 2 weeks holiday with my kids and wife over summer holidays, and had a very nice time at that, which has sent me out quite a bit...but i suppose we're not supposed to have holidays and have a life and clean their windows regardless .... rant over.

[Steve CM]

if you run a regular service then you should be on time. if you are gonna be late through holiday then let your custys know. you wouldn't like it if they told you not this week, come back in 2 weeks would you?

[LWC]

Oh shut up Steven 

Gimp

[Steve CM]

Gimp

you been chatting to my missus?

 

[LWC]

She did mention a few masks

[G Griffin]

How dare you have a holiday  :.
And 2 weeks! You`re earning too much  

                   Gerry .

[cozy]

I reckon I have about 1% that give a monky's if I am exactly on time. Most of my stuff is six weekly, and I tell them when I start them as new custies, that we are sometimes upto 2 weeks late. Still get the odd one that moans about us being a couple of days late, but who cares? So long as you don't lose half your custies, no problem I think.

Nice to have too much work than not enough innit?

[martinsadie]

sometimes i get 3 or even 4 week behind and no one complains

[♠Winp®oClean♠]

I'm always late, used to be 4 weeks, now it's 6. This has happened over time as my work has grown. Not had a complaint, think custys just accept with a weather dependent job I'll come when I come. Works for me, gives me flexibility.

Infact, when I was 4 weeks I used to get regular moans I was back too soon!

[LWC]

I aint had it for a while like, but exaclty mate weather depnent etc etc...who cares!

Everone else is happy enough. Ill go round nxt week and do them again lol

[NWH]

Loads of my stuff is like a month late,you can price higher if your not round what seems like every 5 minutes unless it`s commercial.

[Gleaming windows]

Everone else is happy enough. Ill go round nxt week and do them again lol

Yea, that'll show em, bet they dont complain again after that.


Anyway, FYI, Im quite often late. I used to years ago have a 4 week round, now I tell em its 6, but not to bet on it being that regular.

[LWC]

Everone else is happy enough. Ill go round nxt week and do them again lol

Anyway, FYI, Im quite often late. I used to years ago have a 4 week round, now I tell em its 6, but not to bet on it being that regular.

I use similar word to, 5 - 6 weeks, but sometimes i may be late with weather etc.

If they dont like it, theyre welcome to fid someone else, but i wont be tied down to a regimated 6 weeks(example) im sorry

[luther1]

I'm always late unless its contract commercial jobs.Imo,if you on time then you haven't enough work!

[john tomkins]

I ain't been up to date for about a year now, generally a week behind,  I've got a few that mark the calendar and may make a comment  so I just do those ones on time and the other 99% couldn't care less.

[dave0123]

am sure some customers think all you're there for is to clean theres only!!

same when people ring up and expect to give them a price over the phone then expect you to drop everything to go and clean theres right this second.

[ronnie paton]

i very rarely late for two reasons one i like te money an dknowing what iv got coming in and two i just think provideing a regular service is important.

if your getting behind all the time then its time to employ or work in the rain

[john tomkins]

i very rarely late for two reasons one i like te money an dknowing what iv got coming in and two i just think provideing a regular service is important.

if your getting behind all the time then its time to employ or work in the rain

ronnie, if we are all behind and not losing customers through it......
then it proves providing a regular service is not important

[ronnie paton]

ALL who is all???

im sorry but there are millions of window cleaners out there and i guess alot of the sccesful companes do it by providing a regular profesional service..........by the wa thats not a guess i know for a fact

[Londoner]

Some customers just need to get a life! They have nothing better to do most of them than to count the weeks since your last visit. How sad.