[Steve CM]

i very rarely late for two reasons one i like te money an dknowing what iv got coming in and two i just think provideing a regular service is important.

if your getting behind all the time then its time to employ or work in the rain

ronnie, if we are all behind and not losing customers through it......
then it proves providing a regular service is not important

i pick up a lot of customers that don't like it when there window cleaner just picks and chooses when he turns up so it must be important to some

[john tomkins]

ALL who is all???

All those that posted ..... bar you ....so you must be special

[john tomkins]

i pick up a lot of customers that don't like it when there window cleaner just picks and chooses when he turns up so it must be important to some

I agree, the ones I do that are way behind are the pain in the butt customer who you are welcome to have anyway, the good ones I'll keep on track

[Steve CM]

i pick up a lot of customers that don't like it when there window cleaner just picks and chooses when he turns up so it must be important to some

I agree, the ones I do that are way behind are the pain in the butt customer who you are welcome to have anyway, the good ones I'll keep on track

a good customer is a paying customer

[leapstallbuildings]

These days I say six weekly but it may turn inbto eight weeks sometimes if ill, holidays etc.  Also mention that if I get behind in the winter then it's harder to catch up due to shorter daylight.

[TonyD]

I've just picked up most of a very good road and a lot of those new customers chose me because they said the last cleaner was hit and miss, sometimes weeks late is what a good few of them said, so it must matter to some.  I've now got to try and not be weeks late myself....

[EZclean]

trad i was always behind, on 4week work it could be anything from 6-8wks.
just wasn't getting through the work. had lots comment on it, since going wfp ive never been behind, in fact this week i'm a day early! same last week too!
ive missed out on a lot of money by being behind.

[GWCS]

I have had a few like that this year.

I make sure they all have my numbers so they can call but do they? NO..

They say "ow we wondered what happened" so i just reply, "bad weather stopped play"..

Get a few laughs from that.. .

Funny thing is they say where are you, but are never bothered to pick up the phone and ask, so you have to wonder if they are really that bothered..

I guess they got used to me being on time all the time previously. 

Love the ones that dont like it being done in bad weather.. i just miss them out and they say "where have you been", so i reply with "last time i clean was during a spell of iffy weather so i missed you out since you complained so much last time and im only in this area once a month".. goes down well - NOT, but they get the idea its done regular or not at all.

I have some custies who dont mind if its lashing it down, blowing a gale they still want it done regardless. They are always top of my list - look after the people that dont mess you about..

[ronnie paton]

ALL who is all???

All those that posted ..... bar you ....so you must be special

that is right and maybe one day you will be in my league but for now youll have to just be happy being a un relaible window cleaner

[Perfect Vision]

I had this the other day, was alittle bit late, anyway these guys are o.a.ps n like to be around when I come so I had to go back three times till they were eventually in and they said oh we thought you weren't coming again n got the chap who knocked on the door to do them but we will keep you.
Lucky for them they live very close to me so it's not much hastle otherwise I'd have dropped it!

[LSB]

im always on time , be it 4 or 8 weekly !
ive trained the customers that we only do regular cleaning / all year round , so by being on time im keeping my side of the agreement 

[C.C.S.]

i always try do be on time ,maybe only for the ones that deserve to be late.i ussually call the night before to let them know i'm coming and ask for the gate to be unlocked if it's the case

[john tomkins]

that is right and maybe one day you will be in my league but for now youll have to just be happy being a un relaible window cleaner

Unreliable (1 week so what!) who doesn't lose any customers so that'll do me.

Just wish I was as good as you think you are :

[ronnie paton]

and we have your word for that gobby.

i provide a relable service if i say monthly im monthly if a say three monthly im three monthly my customers notice this and appreciate so who cares what you think you have no reflection on me or my business thankgod.

[john tomkins]

and we have your word for that gobby.

i provide a relable service if i say monthly im monthly if a say three monthly im three monthly my customers notice this and appreciate so who cares what you think you have no reflection on me or my business thankgod.

Sure do.
No need to be arrogant though, it just shows your true colours :

[ronnie paton]

arogance and attitude came from you pal lets just have a difference of opinins hey

[andy1111]

It's funny to see all this love on here!

[Steve CM]

It's funny to see all this love on here!

just the usual

[ftp]

Compact work I keep on time, the stragglers get done whenever. There are only two ways to stay on time: work in all weathers and have less than a full round. If you have a full round you can't find time for any add ons.

[Window Washers]

Compact work I keep on time, the stragglers get done whenever. There are only two ways to stay on time: work in all weathers and have less than a full round. If you have a full round you can't find time for any add ons.

I have a full round and we work in all weathers also have time for add ons due to longer days rounds are set up for winter hours