Been having the same dilemma over the last few days, lost a guy working for me because he felt there was no progression in window cleaning!! was just sorting him out a contract for £16,500 a year, he said it wasnt enough he wants to get a morgage with his girl friend & says he wont get one if hes a window cleaner!!! ive got one so opps!!
I think its a case of just getting the right person.
by the way any ideas what you guys & girls get your staff to do on rainy Days?
get them rain work.
conservatory roof cleans, gutter fascia cleans, and then the usual house keeping (tidying the van, equipment checks etc)
also you can get them on the phone ringing customers asking if they want the internal windows cleaned.
Get them flyering.
Needs of the business comes first, employees are NOT just window cleaners, they are operatives of the company - so get them operating for the business.
This is how it is in all employment situations now - you multi task across the business.