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Craig 72

  • Posts: 526
Getting customers through letting agencies?
« on: June 25, 2009, 10:34:33 am »
Are letting agencies a good way of getting customers in anybodys experience?If so,how does it work?For every customer they send my way they get a percentage,I presume?

Re: Getting customers through letting agencies?
« Reply #1 on: June 25, 2009, 11:52:27 am »
No, customers who rent RARELY want their windows cleaned.

They dont pride in the place they live in, but if its their own its generally a different story.

Thats my experience, I expect others differs.

Matt

chris@c.m.s

  • Posts: 1556
Re: Getting customers through letting agencies?
« Reply #2 on: June 25, 2009, 01:15:46 pm »
What a cheek I rent and clean my own windows and most of my neighbours they rent as well, how do you know how many of your customers rent? I was cleaning one house for at least a year and had no idea he was renting until he wanted the inside cleaning for the EOT clean, I still clean his new property now and its my biggest domestic that's probably rented as well  ;)
Sussex by the sea

Re: Getting customers through letting agencies?
« Reply #3 on: June 25, 2009, 02:53:06 pm »
What a cheek I rent and clean my own windows and most of my neighbours they rent as well, how do you know how many of your customers rent? I was cleaning one house for at least a year and had no idea he was renting until he wanted the inside cleaning for the EOT clean, I still clean his new property now and its my biggest domestic that's probably rented as well  ;)

Im not being cheeky, Im just saying how it is.

I am on a letting agencies list of approved contractors (covering a large area in the south of england) I get a call once every now and again from the tenants when theyre moving out as an 'End of tenancy clean' how come they dont phone up when they move in for a reliable and regular window clenaer to clean their windows for them whilst theyre renting. Because they dont want to have clean windows.

Also, if they have their windows cleaned regular by another window cleaner how come theyre phoning me or the other contractors to do their 'End of tenancy clean' if theyre already having their windows cleaned regular? Wouldnt they ask their regular guy if they had one?

So IME the only work likely here is EOT.



simon knight

Re: Getting customers through letting agencies?
« Reply #4 on: June 25, 2009, 03:16:12 pm »

I do work for a letting agency in Putney:

1) They do expect a cut of the fee in cash...25%ish
2)  Invariably the windows are filthy...so charge well
3) You'll find that your "contract" is with the ultimate owner of the property (not the agency) therefore if he/she don't pay you're buggered.
4) I'm still waiting for work done in early April...they don't pay on return of invoice.
5) You'll be expected to drop everything to fit a clean in because the new tennant "is moving in tomorrow".
6) It may be well off your usual round.

On the plus side:

It's good money from time to time.
Because it's a one-off you don't have to be too fantastic with the clean (as I said they're invariably filthy so anything is an improvement).

Good luck!

Craig 72

  • Posts: 526
Re: Getting customers through letting agencies?
« Reply #5 on: June 25, 2009, 03:27:55 pm »
I need all the customers I can get at the moment so I don't suppose it can hurt to get in touch with a few local agents.I do a sideline in removals and clearance,so I can offer that as well.Won't hold my breath though,I bet they're inundated with people after similar work.

Re: Getting customers through letting agencies?
« Reply #6 on: June 25, 2009, 04:23:10 pm »
Make sure you have your Public Liability Insurance, thats a definite requirement that they'll need to see.

simon knight

Re: Getting customers through letting agencies?
« Reply #7 on: June 25, 2009, 04:36:50 pm »
Make sure you have your Public Liability Insurance, thats a definite requirement that they'll need to see.

Yep, forgot to mention that ::)