[windowcleaninginessex.co.uk]

I would rather someone hit me, than spit at me.  Sounds a bit much for the sake of £5 change, Just imagine if it was a big job with more money involved he would proberly of killed you

If it's an asian corner shop, as you seem to be implying, then these usually have cctv.

I know some cultures find spitting ok, but not ours

[seandyer2003]

but i think you all need to read "how to make friends and influence people "

So we can find out and use the name of the person spitting on us?

you missed the point of the book then

[elite mike]

just imagine how quickly the race relations would pounce on us if we started spitting on them :

[gerard mcmanus]

what makes me shiver with this story is that the guy for all we know could have aids or something and spitting in the guys face could get in his eyes.

I am not good with politics but do you remember the guy that hit that other guy(politic) with an egg, the camera turned to him and he stood there smirking like hell with his arms folded so chuffed with himself, then the politic turned and smacked him, wipped the smirk right off his face.

I dont think that was unproffessional, and he is representing out country, I think he had every right to land one on him.

As for the fiver thing, I would have siad no the agreement was £10 in and out, if he didn't want to pay, invoice him. I did that with a residential customer once. She asked me to clean her windows as her other windy hasn't been by for ages, so I did, and booked her in the next month. Went by the enxt month, and she waited until I got to the last window, and popped her head out, it was a different woman from last time. "Your not doing ours are you". "Yes I spoke to mrs blah blah last month and she requested the service", she said "no the guy was here yesterday", "that wasn't anyone from my company, if you have asked two window cleaners to clean your windows and not canceled one thats you fault. I have cleaned your windows as requested last month", "Well I am not paying for them to be cleaned twice", I said "If you dont pay, I will have to invoice you, and someone will be out to collect it", "fine do that", so I came back with an invoice knocked her door, handed it to her and reminded her someone would be back. Went back that night and got me money,then imeadiately dropped her.

I think you lost it when you ripped the tenner, and that agrevated the situation, but he knew what he was doing, if its a shop, he had change. If he honestly though you agreed £5 then he would have handed you a fiver, or five coins not a tenner. So he was definately at it, he knew what he was doing, so I wouldnt say you were completely unjust in your response. But the minute he spit at you, he crossed the line, and think you have every right to hit him.

[Londoner]

Never hit anyone, no matter what the provocation. The chances are they will go running straight to the police. The police can then DNA you and say that your DNA was found on his face.

If its classed as a race crime the police are obliged to investigate it and you are two thirds in the wrong before you start. Even verbal can be classed as a racial assault if it offends the recipient

As most of you know I am a London Taxi driver and these flare ups occour all the time in the London traffic. The advice given is always the same, no matter what is said or done, don't get out of the cab.   

[gerard mcmanus]

If you are provoked, though wouldn't that count for something. Even if its just a push or threatning behaviour you have right to defend yourself.

[Londoner]

I am reluctant to get involved with the implications of this subject but if you are accused of a racist attack by an asian shopkeeper you are in trouble. What happened in the build up to it is not going to cut much ice.

 

[matt]

to be fair the asian shopkeepers are used to getting punched, its a hazard they take, they accpet it, i wouldnt think he phoned the police

look at apu , he has been shot loads of times

[andyatkinson]

to be fair the asian shopkeepers are used to getting punched, its a hazard they take, they accpet it, i wouldnt think he phoned the police

look at apu , he has been shot loads of times

never laughed so hard at a post

[elite mike]

to be fair the asian shopkeepers are used to getting punched, its a hazard they take, they accpet it, i wouldnt think he phoned the police

look at apu , he has been shot loads of times

never laughed so hard at a post

yes i agree

matt you should do stand up

[Sir Squeaky]

I can't believe my profession is so full of brainless thugs.

[daysdeepclean]

I wonder if you hadn't retaliated and reported him for a Racial attack, it would have stood up in court

We were in Blackpool a few years ago and this Asian lady was shouting at a local, "All you white b'strds are the same" I stood and looked on in disbelief.

The problem is, we roll over and let ourselves be walked all over, it isn't thuggish behaviour whatsoever if you tweak the guy for spitting in your face, whatever ethnic origin he's from....

[Sir Squeaky]

I wonder if you hadn't retaliated and reported him for a Racial attack, it would have stood up in court

We were in Blackpool a few years ago and this Asian lady was shouting at a local, "All you white b'strds are the same" I stood and looked on in disbelief.

The problem is, we roll over and let ourselves be walked all over, it isn't thuggish behaviour whatsoever if you tweak the guy for spitting in your face, whatever ethnic origin he's from....

Granted, but how do you get in a situation where he spits in the first place?
Say "I'm sorry, but I can't do it cheaper" and he gobs in your face?

[Ian Lancaster]

The old saying "revenge is a dish best served cold" is well worth remembering.  Some years ago I was asked to quote for a regular window clean with a one-off soffit/fascia/guttering the first time.

I quoted £40 for the one off and £12 for the windows.

I arrived to do the job but the man had to go out so he gave me the £52 cheque and left me to carry on.

Later that day my wife rang to say he'd been on the phone ranting about it being 'the worst job he'd ever seen'.

I went back to see him - his complaint was that I hadn't cleaned his double garage doors.  I pointed out that there had never been any mention of this in the initial request for a quote.

His language was such I wouldn't want to repeat it on a public forum, but included allegations of fraud, shoddy workmanship etc etc.

I let him rave for a while, then took his cheque out of my pocket.  In front of him I tore it up.  Then I said:  "I know exactly what the situation is, you've had the work done, now you don't want to pay, so don't worry - I can't cash this now.  It's your family and friends I'm sorry for, they have to endure you 24 hours a day, I can walk away and never have to see you again, for £52 I think that's a bargain"

That took him so much by surprise that I was back in my van and driving away before he started shouting again - this time in a rage because I hadn't risen to him.

[s.w.c]

have you ever punched a coustomer? no dertails just i was a little unproffesional in the week and slapped a custy he spat at me during an arguement about priceing and i flipped and did the honours on him. not proud but the next cleaner i hope wont be so badly treated as i

what a insult spitting at you, i would have return the insult by kicking him as hard as i could in the nuts, tic for tac but mine would have hurt more and for days after, i couldnt see any one going down the police station dropping the trousers and saying look at this someone did to me

[cozy]

It's easy to analize it all after the action but I don't know how I would react. For the sake of my business reputation I would like to think I would report it to the fuzz. Watching Brit TV I would be very surprised if they did anything about it.Seems you only get a caution for supplying drugs in UK.What would you get for spitting?
It's getting abit silly in UK with human rights and this "Don't upset  people " attitude.
What would have happened 30 years ago? Didn't need a small claims court or race relations office. I got a smacked backside off a copper (Who didn't need a stab vest in those days) and now I am a gibbering nervous wreck!!!
Basic breakdown of society IMO.
Having had my little rant. I think you should go to bed Tony without any supper.

[daysdeepclean]

Sqeaky, I know what you're saying, but the best negotiator in the world can't deal with every nut case. Sometimes situations arrise where you just aren't in control no matter how much you want to be. I've not been in too many fights, but it's always been a case of giving a good warning that they are going too far, I always fire a couple of warning shots.... And on the other end of it where I have gone too far (Usually after a heavy session on the Stella), I usually rapidly apologise for being a tit. Thankfully, an argument I had a few weeks ago with a landlady of a client I was cleaning for never errupted into a full blown fisty cuffs.... If it had been a fella, I dread to think what the outcome would have been.

I really like Ian Lancasters attitude towards that fella, it is funny but that's probably the best way to deal with such a situation, I'd have given you the money myself to see that Ian

[dai]

Spitting mabe assault, but it would be hard to prove any bodily harm.
I would have been tempted to rake up a big greenie in retaliation, if you could have provoked him into making the first swing, you would have little option other than to defend yourself, and one smack may well have been justified. You still couldn't kick his bleeding head in though.

I have always prided myself on being none racist. One day I was driving in town and a van pulled out to overtake a load of parked vehicles, my side of the road was clear, and had he waited a moment I would have been past, and he could have gone on his way. In spite of me having the right of way, I had to reverse to let him pass.
As he drew level, he gave me the V's.
It wasn't the fact that he was clearly in the wrong that upset me so much, it was the fact that he was black.
I never forgot this , and it made me realise just how thin my veneer of racial tolerance is,
I may be married to an Indonesian, and bringing up her two kids, but the honest fact is, I can be as racist as the next guy.
This incident really served to pull myself down a peg or to, and I still feel ashamed about it.

[gerard mcmanus]

Race has nothing to do with this, if the guy spat on him, he deserves to be smacked. Spitting at someone is an act of aggression, for all he knew he could have spat in his eyes to blind him before laying in a few smacks of his own, so he has the right to defend himself. He could have given him some disease from spitting at him.

It’s the same as throwing a drink round someone, pushing or obstructing someone’s path, they do not want to talk at that point, there frustration has got the better of them and seldom will you be able to amicably resolve the situation civilly, and defending yourself might be your only option. Even if the law wants to treat assault cases differently when there is two different races involved presuming that race was a factor that’s up to them.

[chris@c.m.s]

If Id been spat at I'd have lost it straight away, but to be honest I don't think it would have got that far with me,
I tend to walk away before things get heated, not that it happens a lot with me but I do have a quick flash point if I am in that situation.

Its a case of knowing what you can put with and walking away before you get to that point.