We do a 'well priced' commercial job; and it is 'well priced', which on reflection was a mistake. When I quoted, I had the feeling that this was going to be a 'one off' because it needed to be cleaned quickly before their new boss arrived; but they dithered about a cleaning frequency.
So, fearing I was going to get 'ripped off', I stuck a good price in and got the job. This was about 18 months ago.
Anyway, this morning, the building manager very nicely told me that ALL their contracts were going out to tender, however she would let me know the results of the window cleaning one, and see if I could at least match it.
I'm fearing their could be a BIG DIFFERENCE between other quotes and mine.
But I smiled, and said, 'I'm sure you'll find us competitive; however, as you probably know you should find window cleaners who (blah blah, risk assessment, method statement, blah blah, public liability insurance.. blah blah work safely). I'm sure you get the picture.
But is there any better way I could've/could have handled this? On reflection, I think I did fairly well; she wrote the pertinent points down of what paperwork was required, and she told me they have a 'no ladders rule' on site.
What do you guys do in situations like this?