Hi guys, just thought I would share this thought with you. Did a regular customers house on thursday. 5 mins after starting there was an almighty bang and a blue flash. Realising it couldnt have come from the pole (shows how surprised we were to even think it could), the problem was found in a dark brown fusebox located about a foot away from the window we were working on. Obviously some water splashed onto box from window when rinsing. Problem was what to do?
First thought was as customer would not return for several hours could just leave, say nothing and return to finish job in a few days. Trouble is they could have got home, possibly in the dark with no idea why they had no power.
So decided only option was to leave a note explaining what had happened and that we were responsible. Asked customer to ring me, but she didnt
Went back a few days later to check. She was so pleased that I had left the note, no problems caused from fusebox bl;owing, and instead of losing a customer, she knows she can trust us on her property. I felt really good knowing we had done the right thing