Robert
You are absolutely right. Focus on what we can do for YOU, rather than read this and learn a lot about US.
If we put ourselves in the customers position ( we are all customers for something ) satisfy their needs and wants and less on Machine Spec, Chemical Spec, Equipment, etc. - It's all boring if you are not a carpet cleaner, I suppose. Most customers do not want baffling with science and reams of figures, they just want something cleaning, at it's simplest. Keep it as simple as needs be, but slant it towards what satisfies the customers desires.
I have been guilty of this, I must admit, as I am sure, have many others. Next leaflets I do will be much more slanted towards the customers and their needs and wants. In fact, I am going to change the slant of all my advertising, web included. ME and US is out, YOU and YOURS is in.
Thanks for that, Robert. That is probably the best post I have read in the few weeks I have been on this forum. Good logical thinking. Keep the sausages "SIZZLING".
Jim G