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Susan Dean (1stclean)

  • Posts: 2064
Re: Whats been your best marketing strategy
« Reply #20 on: October 11, 2008, 10:48:24 pm »
i spent over 3.5 k getting my van wrapped and trust me its well worth every penny of it  ;D

Paul Davidson

  • Posts: 135
Re: Whats been your best marketing strategy
« Reply #21 on: October 12, 2008, 12:12:21 am »
i spent over 3.5 k getting my van wrapped and trust me its well worth every penny of it  ;D

I really fancy getting a new van wrapped..........Can we have a look?

cheers

Paul

Mr Dvae

  • Posts: 445
Re: Whats been your best marketing strategy
« Reply #22 on: October 12, 2008, 08:19:46 am »
You can put out leaflets, place adverts,advertize on radio or tv,hang door hangers, send letters but you're still waiting for the oppertunity just to give a quotation..................... These forms of marketing can sometimes be a complete waste of money that is hard to find. I remember 20 years ago putting out leaflets to the tune of 10,000 only to have a response rate of nil! yet the month before they returned 2%.
The best money generating exercise i have ever done  i started in 1990 when i had no work for 3 WEEKS!  I simply got a few cards together and some quotation sheets and went door knocking, domestic was hard work but commercial?????????? wow for every 10 potential customers i visited i gave 5 quotations, i got their name, address, phone number and square yardage of their premisis. Sure i got the 'we've already got a carpet cleaner' but i persisted i asked them if they'd always had the same guy, most replyed no we had someone before but they were no good, i finished their sentance so you changed to get something better, yes was the reply, so if you found someone better and cheaper you'd change again i said....? they had to aggree.. hence a sale

suffolkclean

  • Posts: 908
Re: Whats been your best marketing strategy
« Reply #23 on: October 12, 2008, 10:17:26 am »
Hi Mr Dvae visiting commercial sounds a worthwhile thing to do, what was your opening speach?!

Jim_77

Re: Whats been your best marketing strategy
« Reply #24 on: October 12, 2008, 07:26:21 pm »
Looks like you've been 5 minutes too long on the sun bed as well! :D

suffolkclean

  • Posts: 908
Re: Whats been your best marketing strategy
« Reply #25 on: October 12, 2008, 07:45:56 pm »
I thought exactly the same thing looking a bit orange!!

markpowell

  • Posts: 2279
Re: Whats been your best marketing strategy
« Reply #26 on: October 12, 2008, 08:19:01 pm »
Leaflets have been our best marketing tool over the years as well, as already stated they need taking out all the time. Too many people wait till there quiet then go and do them, if they did them all the time they wouldnt be quiet in the first place.
I also do my quoting over the phone, taking as much info as possible.
Im not the cheapest or the most expensive, i have had loads of work over the years because i was the only cc that would give a price over the phone.
I would be interested to know how you guys that go out and survey evert job how you manage in Nov and Dec with all the work.
I can be cleaning from 7am-8pm some days in december, just curious how you manage
Mark

clinton

Re: Whats been your best marketing strategy
« Reply #27 on: October 12, 2008, 09:17:11 pm »
I only go out and quote for the larger jobs mark wouldnt drive out to quote for just a lounge or h s l ..

Shaun_Ashmore

  • Posts: 11382
Re: Whats been your best marketing strategy
« Reply #28 on: October 12, 2008, 09:23:30 pm »
If I went out to quote every job I would get more new customers also I would up my prices more, perhaps I'm in that bit in the middle that says I'm happy where I am, work comes in at the price I want and I go out to clean, if it doesn't (which it has all year) then I change the system, nothing is written in stone.

Shaun

Mr Dvae

  • Posts: 445
Re: Whats been your best marketing strategy
« Reply #29 on: October 12, 2008, 09:41:26 pm »
To suffolk clean.

opening line is simple ..'can i speak to the manager please, ... hi were doing a special offer on carpet cleaning, would you like them cleaned for FREE (got their attention) NO SERIOUSLY CAN I GIVE YOU A FREE QUOTE WHILE I'M HERE?

Shaun_Ashmore

  • Posts: 11382
Re: Whats been your best marketing strategy
« Reply #30 on: October 12, 2008, 10:22:10 pm »
You could tell a white lie and say that you are here to give a quotation to clean a carpet, my office recieved a call yesterday.

Shaun

diamond

  • Posts: 94
Re: Whats been your best marketing strategy
« Reply #31 on: October 12, 2008, 10:32:34 pm »
I know i have lost jobs from trying to insist on going out to qoute the the customer. I now play it by ear. i usually ask if they are asking for a quick price over the phone or whether they would like me to come out and have a look.
This only applies for the small to medium jobs.

derek west

Re: Whats been your best marketing strategy
« Reply #32 on: October 12, 2008, 11:18:30 pm »
i always say, " i need to come out to make sure i can clean your carpets safely and to let you know what results i can achieve", ive only had one person say no so i gave a price reluctantly and they said ive had a cheaper quote, i said good luck with that,
apart from that one ive only failed twice with an on site quote. apart from suites which i just don't seem to get. but thats a confidence thing and my honesty. it'll get better when i do a few, eventually, actually wednesday my first one, woohoo!
derek

mark shannon

  • Posts: 961
Re: Whats been your best marketing strategy
« Reply #33 on: October 13, 2008, 06:46:42 am »
Derek dont be scared of upholstery just do your tests first and keep the TM heat down. Vast majority of upholstery wet cleanable no  problem. ;)

Mark

clinton

Re: Whats been your best marketing strategy
« Reply #34 on: October 13, 2008, 07:33:06 am »
Derek

Why dont you have a go on your own piece of upholstery mate or get an old chair and experiment on it ???

Just a thought.

Must say i  prefere carpets but do at least three suites a week ::)

Susan Dean (1stclean)

  • Posts: 2064
Re: Whats been your best marketing strategy
« Reply #35 on: October 13, 2008, 06:48:39 pm »
i spent over 3.5 k getting my van wrapped and trust me its well worth every penny of it  ;D

I really fancy getting a new van wrapped..........Can we have a look?

cheers

Paul

i havnt any pics of it done sorry but i got it done buy one of the best in the bussness and worth every penny should of done it years ago rather then going for cheaper looking sign writeing

the custys love the new look and im finding it a lot easyer to charge more now . ok i may still be well behind what others charge but i am 100 % more then this time two years ago so much so ive got a second van getting wrapped next week and a small one done two weeks after that

clinton

Re: Whats been your best marketing strategy
« Reply #36 on: October 13, 2008, 08:33:53 pm »
Susan

That seems a lot 3 and a half grand for a van wrap ???

Susan Dean (1stclean)

  • Posts: 2064
Re: Whats been your best marketing strategy
« Reply #37 on: October 14, 2008, 07:05:18 am »
Susan

That seems a lot 3 and a half grand for a van wrap ???

thats with the vat added and dont forget its a big van and  not the easyest to do ,  due to the shape of the pannels
( ex high roof lwb ldv maxus)  there were cheaper companys out there but its the same thing want the best pay the money and its something that gets posted on here many times aday weather it be cleaning or wraping

clinton

Re: Whats been your best marketing strategy
« Reply #38 on: October 14, 2008, 07:56:26 pm »
Be good to see your new van and signs susan when you can post them :)