Paul are you going out to quote every one or phone estimate them?
I'm trying to work out the best way of dealing with Yell callers.
Shaun
Shaun
I always try to steer them in the direction of me coming out to quote onsite by asking where they live and telling them I'm in that area this afternoon or whenever, but some are price shopping and will just say 'I'm just wanting a rough idea of cost' as they put it, thats when I struggle, this is something that comes with experience I guess.
I am by no means a natural salesman & if anyone out there wants to offer a workshop for telesales techniques I would be first in the line. ( Pete hint hint
)
How many Yell areas are you advertising on Pete?