[daveappleby]

hi all,

i clean a first floor maisonette. i was doing it trad but now have moved over to wfp.

went to clean yesterday and ground floor resident was there and made comments to her hubby about the amount of water dripping onto their windows. now when i did them trad i asked if she would be interested in me cleaning hers but she said no as the hubby did them.

now, it is only the second time i have been to clean and i am already getting tuts and remarks. what do you lot do? blade them off? give them a "free" clean? just leave them?

cheers

[JSMC]

tell them it's only water and ask what they do  if it rains?

[Paul Coleman]

hi all,

i clean a first floor maisonette. i was doing it trad but now have moved over to wfp.

went to clean yesterday and ground floor resident was there and made comments to her hubby about the amount of water dripping onto their windows. now when i did them trad i asked if she would be interested in me cleaning hers but she said no as the hubby did them.

now, it is only the second time i have been to clean and i am already getting tuts and remarks. what do you lot do? blade them off? give them a "free" clean? just leave them?

cheers

With maisonettes/flats I either do ground floors only or I ask for the contact details of the management company so I can do the lot.  i've never yet managed to get the lot   

[Helen]

hi all,

i clean a first floor maisonette. i was doing it trad but now have moved over to wfp.

went to clean yesterday and ground floor resident was there and made comments to her hubby about the amount of water dripping onto their windows. now when i did them trad i asked if she would be interested in me cleaning hers but she said no as the hubby did them.

now, it is only the second time i have been to clean and i am already getting tuts and remarks. what do you lot do? blade them off? give them a "free" clean? just leave them?

cheers

Take "free clean" out of the options is the first thing you do 
Take "blade off " out of the options is the second thing you do   
Would just ignore the tuts and remarks, we had one like it and after a few months she gave up coming out and moaning.
If it is a problem in the future I would speak to the custie upstairs and explain that due to the fact you have had complaints from downstairs you are no longer able to clean their windows. Replace this work with better and hassle free work

[clean]

Basically there`s nothing they can do except moan or worse case they may have ago at you then they will end up worse off,at the end of the day it`s only water not paint or a harmful liquid they can`t complain to the law because it ain`t vandalism,
so unless you are a softy then shrug your shoulders at them and get on with earning your money 

[windowwashers]

hi all,

i clean a first floor maisonette. i was doing it trad but now have moved over to wfp.

went to clean yesterday and ground floor resident was there and made comments to her hubby about the amount of water dripping onto their windows. now when i did them trad i asked if she would be interested in me cleaning hers but she said no as the hubby did them.

now, it is only the second time i have been to clean and i am already getting tuts and remarks. what do you lot do? blade them off? give them a "free" clean? just leave them?

cheers

Take "free clean" out of the options is the first thing you do 
Take "blade off " out of the options is the second thing you do   
Would just ignore the tuts and remarks, we had one like it and after a few months she gave up coming out and moaning.
If it is a problem in the future I would speak to the custie upstairs and explain that due to the fact you have had complaints from downstairs you are no longer able to clean their windows. Replace this work with better and hassle free work

or you could always say that you are going to have to increase the price to include the downstairs trad cleaning, then say to these people downstairs you will do them free as upstairs is paying.

if not you could always walk away.
I have this myself at the mo, I just carry on cleaning the upstairs, if they have a problem with water on there glass downstairs they can either use me or someone else, put up with it, or move. I tend to have thick skin with these types of people.

Ian

[eddie d]

i think that if you are putting dirty water on the flat below then you should clean them for free.or do the tops trad or leave out completely.
you can not expect the flat below to put up with you making thier windows dirty.

[windowwashers]

i think that if you are putting dirty water on the flat below then you should clean them for free.or do the tops trad or leave out completely.
you can not expect the flat below to put up with you making thier windows dirty.

Why should you risk your life going up a ladder ? the person in the flat above should be able to have there windows cleaned, if the person below is doing them thereself then the best solution is to clean them just after the guy has wfp the up stairs flat.
If it causes to much hassle just walk away as I said, or charge the upstairs more to include the downstairs.
Doing them free I dont think so.

Ian

[twt]

Why should you risk your life going up a ladder ?

Going up a ladder is not risking your life.

[twt]

useing a car has a risk involved but people dont say they are risking their lives useing a car.

[windowwashers]

useing a car has a risk involved but people dont say they are risking their lives useing a car.

little bit different there m8 we was talking about ladders, this is pointless to be honest, ladders are a risk it's plain and simple.

[daveappleby]

thanks everyone for all your comments. doing them for free was never an option, just a thought off the top of my head. i think i shall just carry on doing them wfp. its a pain otherwise as i would only need my ladder for this one custie and if they carry on with the moaning i shall walk as its a little out the way and isnt that well paid.

thanks again 

[twt]

I get fed up with people making ladders out to be a big risk, they are a risk but using a wfp also has its risks. Lets be honest one of the biggest incentives to use a wfp is money and not safety.

[windowwashers]

I get fed up with people making ladders out to be a big risk, they are a risk but using a wfp also has its risks. Lets be honest one of the biggest incentives to use a wfp is money and not safety.

sry m8, my incentive was safety from a car crash I had, I had no other choice and this was because of the risk of falling even a meter would put me in bed for the rest of my life till my back healed, I am 31 have three kids and a wife that depend on me.

I understand you get fed up with wfp v trad argument, I have nothing against ladders but they are a risk thats all and one at the time I was not risking anymore. Money can be better, that depends on how good and quick you are at trad, I used to be very quick, so the change over cost me money. I am now able to get to places that a ladder cant and thats a bonus, knocking trad nope I did it for to long. Ladders a risk I still stand by that but not for the reasons I am guessing you think.


Ian

[twt]

im not fed up with wfp v trad i use both but statements like risk your life using a ladder is just not accurate. i understand your reason for using wfp fair enough. More people are injured in car accidents then are using ladders, i know more people use cars than ladders but when you look at the hse's case studys on falls from hights  involving ladders they mostly involve people using power tools. Yes there are risks with ladders but they need to be looked realisticly.
Alot of people use safety as an excuses for wfp when if they were honest they would admit that they use wfp because it is quicker and easier and earns more money. also you can never be 100% sure that windows will dry with spots or runs.Just because  a window has come up great many times before doesn't garentee it will next time you clean it. but we accept these things because it earns us more money and most customers are not picky and are generally please with the results.
lets be honest.

[simon knight]

Anyway it's not trad V's wfp.

I'd say you get the upstairs to have a word with the downstairs to explain they have every right to get their windows cleaned by whatever method their w/c uses.

If the downstairs are reasonable they'll accept it, if they're unreasonable and will have none of it then I suggest you walk away....

....life's too short for this kind of aggro!

F cleaning their windows for nowt!

[windowwashers]

im not fed up with wfp v trad i use both but statements like risk your life using a ladder is just not accurate. i understand your reason for using wfp fair enough. More people are injured in car accidents then are using ladders, i know more people use cars than ladders but when you look at the hse's case studys on falls from hights  involving ladders they mostly involve people using power tools. Yes there are risks with ladders but they need to be looked realisticly.
Alot of people use safety as an excuses for wfp when if they were honest they would admit that they use wfp because it is quicker and easier and earns more money. also you can never be 100% sure that windows will dry with spots or runs.Just because  a window has come up great many times before doesn't garentee it will next time you clean it. but we accept these things because it earns us more money and most customers are not picky and are generally please with the results.
lets be honest.

I was being totally honest with what I said as I always and and straight to the point, and I do stand by what I said about the risk because it is true. May not happen but could and thats was my point, not that I hate ladders as I use them.


Ian

[L.J.Thorpe]

I get fed up with people making ladders out to be a big risk, they are a risk but using a wfp also has its risks. Lets be honest one of the biggest incentives to use a wfp is money and not safety.

not for everyone matey
safety was main reason i went wfp
few near misses was enough for me
must say tho that nearly all of em wer slips on roofs
rather than any problems with the ladder itself
money was a bonus

[gary999]

got no probs with ladders at all but you are safer with your feet planted firmly
on the floor and by god its less effort!!

[Ian Lancaster]

To get back to topic:

Clean the upstairs as normal.  If the downstairs tenants complain, tell them to complain to the upstairs ones.  You're just doing what they've asked you to, so it's up to them to sort out complaints.