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Rob_j

  • Posts: 49
Great service
« on: April 25, 2007, 09:02:22 pm »
I ordered a new hose reel with 100M of minibore yesterday at lunchtime from Cleantech (first time I have used them). I was amazed when it arrived at 9.30 this morning. I live in the south of England and they are in Scotland!!

What is more the hose reel was fully assembled with all the minibore, fittings etc. all I had to do was change the fittings on the end of the pipe on my poles (supplied), 5 minutes I was up and running.

Great service

Many thanks to Cleantech

Rob

Dean Aspects

  • Posts: 1786
Re: Great service
« Reply #1 on: April 25, 2007, 09:16:29 pm »
i use cleantech for all my w/ because they provide such a good service
earlier this month i was needing a wfp system fitted and at 2 days notice the fitted me in
thats called good service and that is why they get my custom :)

Re: Great service
« Reply #2 on: April 25, 2007, 09:19:05 pm »
I had a problem. That quick release on the female yellow tapped schreader valve went so my set up wouldn't work. I got it the new next before 11.

Justin and Mike have always given me good advice.

D.Salkeld_Ltd

  • Posts: 951
Re: Great service
« Reply #3 on: April 25, 2007, 09:23:40 pm »
I once dropped my Backpack at 4pm and cracked the tank.  I rang Mike in a right state :'( :'( :'(

New tank arrived before 10.am NEXT MORNING :) ;)

Mike and Justin are great ;) ;) ;) ;)

David
Not Perfect - But Honest

busted

  • Posts: 148
Re: Great service
« Reply #4 on: April 25, 2007, 09:33:44 pm »
i use cleantech all the time they are very helpfull and a very fast delivery service cleantech A1

Bazzy1999

  • Posts: 986
Re: Great service
« Reply #5 on: April 25, 2007, 09:41:10 pm »
I must amit they are very good, i got 80% of my wfp setup from them and most of it turned up within 2 days but saying that Gardiners and Gaps was just as quick for me aswel.

Bazz...


cybersye

Re: Great service
« Reply #6 on: April 25, 2007, 09:47:20 pm »
same here rob
i'm in the south and cleantech never let me down yet, and very helpful too

Re: Great service
« Reply #7 on: April 25, 2007, 10:22:46 pm »
Because I don't know what I'm talking about- but at the same time I'm not stupid- it was very helpful to let Mike tell me what I needed when I first set up.

By reading this and other forums I tried to understand WFP, but in the end it was easier for someone trustworthy to make sensible suggestions as to what I needed.

If at some point they reply to this thread, Justin and Mike are son and father, I would like to see a photo of what they look like.

matt

Re: Great service
« Reply #8 on: April 25, 2007, 10:30:05 pm »
aye, cleantech are great, i have allways got answers to problems ive had, and Mike allways is pleased to speak to you and sort anything out

customer service is high on that companies agenda :)


JM123

  • Posts: 2095
Re: Great service
« Reply #9 on: April 26, 2007, 08:30:50 am »
Really nice guys to talk to on the phone, fast delivery, good service all round - as a supplier myself I still need to get in touch with them at times for some fittings etc - can't fault them.
Live life in the fast lane.......if you break down you'll freewheel further

Ballymena N.I

cleantech.co.uk

  • Posts: 63
Re: Great service
« Reply #10 on: May 24, 2007, 03:14:58 pm »
I have only just noticed this thread, and i am completely overwhelmed and humbled by the replies here, As is Mike who i have just shown this to.

Thanks a million for the comments, we try our best  ;D

Regards pics i'll organise some as soon as the big cheesy smile wears off  :P

Justin Ferrell
Cleantech
All posts by Justin @ Cleantech unless specified otherwise

Bobs Window Cleaning

  • Posts: 1257
Re: Great service
« Reply #11 on: May 24, 2007, 05:33:37 pm »
Yup another happy customer here.
Ordered at 3pm and got my hose the next day.

Wish all this in life were this simple.

Bod
Why oh Why did he spell my name as bod & not bob on my wedding invites.

Re: Great service
« Reply #12 on: May 24, 2007, 06:25:10 pm »
This would be as good a time and place as any to give an update on facelift poles. I've just been on their site looking at the brochure. It says the pole and brush are new, and the clamps are improved.
It also says available from stockists now.
Well are they? And what's changed?

cleantech.co.uk

  • Posts: 63
Re: Great service
« Reply #13 on: May 25, 2007, 09:57:04 am »
After a few problems with tube suppliers, things are now moving and we are pleased to say that according to the latest information supplied by facelift, we believe that all outstanding orders will be dispatched within the next 2 to 3 weeks, and thereafter will be stock items and avaivalbe for next day delivery as usual.

Although this situation has been outwith our controll, we do regret the inconvenience to many of our customers, and conjunction with facelift we have taken steps to ensure that supplies will not fall short again.
All posts by Justin @ Cleantech unless specified otherwise

Re: Great service
« Reply #14 on: May 25, 2007, 05:41:03 pm »
Some of the other suppliers are going with these new composite poles. Now that facelift have let us all down will you be stocking any of this new generation?