[carpetclean]

just wanted to warn people who promote scotchgard as i wanted to get a licence to apply the stuff. it seems a licence has not been issued for more than 5 years and as you have to have the licence re newed every three years this means anyone who advertises that they are licenced are in fact advertising illegally. there  is a certain company up north who purport to grant a licence and in fact cant. when i spoke to them they assured me it was a licence, but after i told them what 3m said they retracted the statement and said it was a certificate in spray technique. but they still will sell you scotchgard which they import from america. i was told by 3m that they are looking in to people who claim to have licences and will be taking legal action.i still have not finished dealing with 3m and will be contacted by them shortly over the claims of the northen supplier , i will let you know the outcome

[Mike Roper]

As far as I was aware Multimaster at Stockport have sole rights to Scotchgard over here aswell as Leather master products. They are a warranty supplier for the furniture retail trade.
Mike

[carpetclean]

i was contacted yesterday by 3m and they do not endorse the product by any other company nor do they offer warranty as officially it is not allowed in this country using the 3m logo .its true certain suppliers are getting it from the us and offering there own warranty but they are not allowed to use the name of 3m which is what the controversy is all about. i was also told that 3m will not be allowing this product to be licenced in the forceable future due to health reasons. they will also be pursuing any individual who uses the 3m logo to promote scotchgard. including individual web sites
but i was also told that they cant stop people importing scotchgard but they Stress that that spraying in the home SHOULD NOT BE ENDORSED because of health reasons

[Liahona]

Easy way out is to use other products. 3m isnt one of the better products to use anyway. So in the end who cares what 3m say about anything. Best, Dave.

[Derek]

Part of my business name is Scotchcare Services and this applies to many of the 'old' Scotchcare network companies

I have a letter of authorisation from 3M that allows me to do this and in fact they actively encouraged us to promote the network which we did. 3M are aware of this situation but to take away the permission to use the Scotchcare name after so long would literally take away many peoples livelyhoods and would, I am certain, result in some massive compensation claims and damaging adverse publicity for them. 

The new reformulated Scotchgard fabric protector is a solvent based product and it is correct that 3M do not advocate the use of this product in the home environment for the obvious Health and Safety implications

[carpetclean]

derek i suggest you contact 3m direct for clarification as i was told BOTH water based and solvent based scotchgard products have been withdrawn in this country and an applicators licence lasts 3yrs only the last licence issued was 5 yrs ago
dave it may not be of interest to you [ no offence] but to people who promote it i am sure it is.

[Liahona]

Peter, no offence taken. My point was and still is, is that there are far superior products out there.....so felt it would be easier to just use those than the hassle that is associated with 3m. Scotch products dont have the best reputation as they once did have so again why deal with all the hassle. I protect all my jobs or at least the first cleaning so understand the idea of promoting this type of service. I feel it is at the end of the day the service we provide to the customer not the product itself. Hence my comment of who cares about anything that 3m say. It is already causing concern from your self and Derek and contention isnt always good. Mind you I know I always cause a stir so what the hzll. Anyway, best, Dave.

[Derek]

In fact the 3M applicator licence was for one  year only and renewable after annual training at Atherstone
3M did stop producing Scotchgard protector together with approximately twenty-four other non protector related products about six years ago but the network was still using up the stock for two years after that point.

The products have been reformulated and I have been using the new Scotchgard fabric protector for about two years now. I have always have Scotchgard carpet protector available for my clients and to this day fulfill all the requirements of the old licence agreement and the Scotchcare network agreement. Incidentally we have never formally been advised that the licence has ceased.

I do understand that 3M at Bracknell and in the US didn't realise that the Scotchcare network remained in existance and very much active and it must have be an embarrassment to them to suddenly be told that over one hundred applicators were still actively promoting their product and brand.

They are totally aware of the current situation as I have been one of several people instrumental in making sure that they do

[NigelD]

When I speak with prospects about protectors. I ask if they have heard of Scotchgard because as a brand name it is something they are more familiar with. I then explain that I don't use Scotchgard but a simliar product. To date it has not caused any problems not having Scotchgard.

Nigel

[premier floorcare]

As I understand it 3m withdrew scotchguard production due to the fact that it contained perfluorooctane sulfonate . Do a google search on this chemical & you will see why.

[Len Gribble]

Peter

Been down that road, thinking of setting the trading standards on them in my neck of the woods, but on second thought!  Think logo looks good and I can jump on the bandwagon am sure 3m wont mind, locals may but it dog trying to eat a highly paid solicitor.

Len

[Derek]

Hey Uncle Len....I wouldn't try moonlighting the 3M logo...

3M are still very active at protecting it....

I explained the situation regarding the old newtwork and why many of us are still using the Scotchcare name etc....it would be difficult for 3M to deal with us in the same way

[Ian Gourlay]

Prochem. do a 3m produduct

Can you use 3m logo if you are promoting this product.

Whats the situation if you use the name Scotchguard  instead of Scotchgard

I am not convinced public knows logo or how it is spelt just the word which means carpet protector

[Derek]

Ian

Be careful 3M are getting heavy handed about their logo and name....a letter has been sent out to the old network...it gets interesting from now on

[carpetclean]

hi derek out of interest when did you recieve the letter from 3m

[HolmansUKLTD]

Any clients who ask for their carpets to be protected allways ask for them to be "Scotchguarded" I just tell them i use a different protector and their happy, cant see what all the fuss is about :

Mind you i use Dry Fusion now and that has a pretty good barrier procter built in and drys in 40 mins!!

Nick

[Len Gribble]

Ian

Think I own the A/S logo as I had it changed to the correct spelling (and can prove it)

Nick

DF, are you a licensee?

Derek

Me moonlighting wasn’t that a TV program , have to say they are still sitting on their laurels since the first carpex , methinks not that important to them!

Len

[Derek]

Letter from 3M arrived yesterday (Monday)... I have already spoken to several Scotchcare Service companies with regard to a concerted response

[carpetclean]

hi derek
 thought so i think i have started the ball rolling or at least made them push it harder sorry. !!! as when i spoke to them about licences they said they would do something about it and they are !!

[HolmansUKLTD]

Len i have told you before i am :

Nick