[Scottish Cleaning Service]

Don't know how I managed it but did a first clean last week and left some scratches on the front window when scraping off paint spots. It's a big new glass window and I think the scraper had rust on it. Not that deep, I heard baking soda or toothpaste  can be used to remove them. Any help most welcome.

[NBwcs]

Don't know how I managed it but did a first clean last week and left some scratches on the front window when scraping off paint spots. It's a big new glass window and I think the scraper had rust on it. Not that deep, I heard baking soda or toothpaste  can be used to remove them. Any help most welcome.

We're you scraping on wet or dry glass? Never scrape on dry.

[Splash and dash]

And only scrape in one direction taking the blade off the glass between scrapes don’t use it like a saw

[Tam1872]

Baking soda and toothpaste won't work so don't waste your time.

You should have told them before you started that you will try get the paint off, but if it causes any scratches you won't be liable.

Since you haven't done that, Google for someone who buffs scratches out of windows.  If it's not a deep scratch then it should be able to be buffed out. Itl cost under £100.

If the scratch is to deep then the your going to have to replace the full unit, and not just the pane you've scratched.

Id get onto your insurance if I were you unless you fancy paying for the full unit to be supplied and fitted yourself.