[Spotfree]

Anyone else having them?

Ive recently noticed a batch of messages not being sent, sometimes you get a customer that forgets to open the gate and says they didnt get a message rather than fessing up but I had 3 on the same day, checked my planner and all down as being sent.

I messaged textlocal on Friday and still no reply, tried ringing today and no one available to take a call.

This isnt the first time this has happened, last time I managed to speak with someone and he said he could see that some messages had not gone out, I had to ask for a refund as this guy didnt even mention it even after conceading I wasnt getting what I was paying for.

Are there any alternatives as I dont think these guys are much good?

[CleanClear]

Are you using cleaner planner/ Aworka or something like that too ?

[Simon Trapani]

I've had this quite a few times before but with Text Marketer/aworka. Never got to the bottom of it annoyingly.

[Spotfree]

Are you using cleaner planner/ Aworka or something like that too ?

Im with planner, always been happy with that

[CleanClear]

Are you using cleaner planner/ Aworka or something like that too ?

Im with planner, always been happy with that

OK , i just checked. If you're using planner then as far as i know you're stuck to using text local.

[Spotfree]

I have emailed textlocal again and still no reply from them, I think its very poor of them.

I emailed cleaner planner this morning to see if there is anything they can do about the situation as theyre partnering with texlocal.

What other platforms are there out there? Not happy to pay for this kind of service

[Simon Trapani]

I had 4/4 fail last night with Texmarketer/aworka. Says sent according to aworka but the customers never received them. Luckily 3 of them were in.

Hasn’t happened to me for weeks but it’s really annoying. I’m not going back to manually texting templates to individual customers though. Got better things to do.
Will ditch them if need be.

[CleanClear]

I had 4/4 fail last night with Texmarketer/aworka. Says sent according to aworka but the customers never received them. Luckily 3 of them were in.

Hasn’t happened to me for weeks but it’s really annoying. I’m not going back to manually texting templates to individual customers though. Got better things to do.
Will ditch them if need be.

MYSMS is free and integrates with Aworka. How come you aint using that ?

[Splash and dash]

Just don’t txt customers that’s the simple solution

[CleanClear]

Just don’t txt customers that’s the simple solution

 

[Simon Trapani]

Just don’t txt customers that’s the simple solution

And arrive to a locked gate & the customer’s out? Clean the font for a reduced price? No good for anyone imo.

[Simon Trapani]

I had 4/4 fail last night with Texmarketer/aworka. Says sent according to aworka but the customers never received them. Luckily 3 of them were in.

Hasn’t happened to me for weeks but it’s really annoying. I’m not going back to manually texting templates to individual customers though. Got better things to do.
Will ditch them if need be.

MYSMS is free and integrates with Aworka. How come you aint using that ?

I didn’t know about it. I will have a look. Thanks.

[dazmond]

Can't you just text your customers individually? I usually only have a handful to text each evening. Takes 5 mins. The text is already there so just have to forward it.

Sometimes the simplest way is the most effective

[Simon Trapani]

Can't you just text your customers individually? I usually only have a handful to text each evening. Takes 5 mins. The text is already there so just have to forward it.

Sometimes the simplest way is the most effective

I used to but found it a right pita tbh.
Can’t schedule them & I don’t keep customer numbers in my phone. They’re not my friends.

[Simon Trapani]

I had 4/4 fail last night with Texmarketer/aworka. Says sent according to aworka but the customers never received them. Luckily 3 of them were in.

Hasn’t happened to me for weeks but it’s really annoying. I’m not going back to manually texting templates to individual customers though. Got better things to do.
Will ditch them if need be.

MYSMS is free and integrates with Aworka. How come you aint using that ?

Chris at aworka says it doesn’t work through aworka with iphones, only android. And I have an iphone🙄

[dazmond]

Can't you just text your customers individually? I usually only have a handful to text each evening. Takes 5 mins. The text is already there so just have to forward it.

Sometimes the simplest way is the most effective

I used to but found it a right pita tbh.
Can’t schedule them & I don’t keep customer numbers in my phone. They’re not my friends.

It's really not a PITA.....my cleaner planner mobile  app has my downloaded worksheets there so I simply click the customers mobile number on the worksheet and forward the same text the evening before every clean.

It doesn't get more simple and hassle free as that!

[Splash and dash]

Just don’t txt customers that’s the simple solution

And arrive to a locked gate & the customer’s out? Clean the font for a reduced price? No good for anyone imo.

Don’t take on jobs with locked gates unless we have a key or a code simple as that .

[Simon Trapani]

Just don’t txt customers that’s the simple solution

And arrive to a locked gate & the customer’s out? Clean the font for a reduced price? No good for anyone imo.

Don’t take on jobs with locked gates unless we have a key or a code simple as that .

Agreed. But I got too many now. It will take years to weed them out. Got an employee in separate van too. 650 odd customers. I would guess a 150/200 of them are texters.

[Simon Trapani]

Can't you just text your customers individually? I usually only have a handful to text each evening. Takes 5 mins. The text is already there so just have to forward it.

Sometimes the simplest way is the most effective

I used to but found it a right pita tbh.
Can’t schedule them & I don’t keep customer numbers in my phone. They’re not my friends.

It's really not a PITA.....my cleaner planner mobile  app has my downloaded worksheets there so I simply click the customers mobile number on the worksheet and forward the same text the evening before every clean.

It doesn't get more simple and hassle free as that!

Been there done it Daz. Got an employee too. Even worse when I’m on my hols & he’s working. Manually texting doesn’t work for me.

[Splash and dash]

Just don’t txt customers that’s the simple solution

And arrive to a locked gate & the customer’s out? Clean the font for a reduced price? No good for anyone imo.

Don’t take on jobs with locked gates unless we have a key or a code simple as that .

Agreed. But I got too many now. It will take years to weed them out. Got an employee in separate van too. 650 odd customers. I would guess a 150/200 of them are texters.

I did txt a handful of jobs years ago but don’t anymore we have well over4,000 customers so I certainly don’t want to be doing that . Each to there own but we don’t take on work with access issues again have done in the past but I soon realised this was a recipe for problems so got rid of them .