[jk999]

Yippee it works 😇but he doesn't know what he doing because he told me it had to be fitted in side of tank i have it going in from top of lid and it works perfectly fine 🙂👍

[Ched]

Yippee it works 😇but he doesn't know what he doing because he told me it had to be fitted in side of tank i have it going in from top of lid and it works perfectly fine 🙂👍

That's good news that it works. Did they at minimum refund your return postage costs?

[jk999]

Nothing quite disappointing to be honest 😕

[Ched]

Nothing quite disappointing to be honest 😕

I think the least they could have done is refund your postage costs as it was their fault. They should have bent over backwards to try and regain your confidence in the company.

Remind us which company it was so we can beware.

[jk999]

Purefreedom 👍