[Mike Halliday]

Had a look at this stain this morning

They lady had Attacked it with foam cleaner, no difference to the stain but bleached the fabric and left a watermark...

[Ned Kelly]

An uneducated punter without any knowledge of carpet/upholstery stain removal gives it a go and get's their fingers burned. You now have a customer for life Mike as they will never give it a go again and will leave it to the professionals.

[john martin]

Bet you ran fast   

[Mike Halliday]

Bet you ran fast   

I was there about half an hour chatting about her options now (and what to do in the future with any stains)  home  insurance was the first suggestion,

[RPCCS]

Did you remove it for her if so what with?

[Mike Halliday]

Did you remove it for her if so what with?

She had bleached the colour out of the fabric, even it I had removed the stain there would still be a very noticeable mark left, I didn't attempt a removal, she would have had to pay £65 for a result she would not have not been  happy with.... the advice came free