[paul alan]

What in your opinion describes the best type of domestic customer?

How do you target this type of customer?

Whats your best most favourite work?

Does high quality low volume beat low quality high volume in the hourly rate/longevity stakes?

Are there any relevant stereotypes in the equasion?

[nathankaye]

This tail is my friends customer.
So its my friends' round who i worked for along with another lad. So 3 of us in total.
It was quite a rural area and we easily got the days work done. But on this particular round was an old dear called margaret.
Once we had finished cleaning her windows and 4 of the neighbours she would have us all in for a hearty sandwich, slice of cake and a mug of tea.
She was a great old dear, sadly passed away now but she got us most of the work in her village and the next village further out. She was a very much loved woman in the neighbourhood.

[8weekly]

The best type of customer is out every visit and pays promptly.

[Leeds]

As above, if they're on GoCardless, they all live next to each other, and they're decently priced, happy days.

[Shrek]

The ones who iv overpriced

[dazmond]

i have lots of good customers for different reasons.obviously most pay on the day or within a few days are up there.

some its the ease/stress free nature of the window clean for the money earnt(and they are usually out!or dont come out chatting and following you round to every window!)

others i look forward to seeing,a 5 min chat and a laugh can help the day along.

i find the bigger,more grand the property is the less they chat which suits me fine usually.


i have high quality/low volume work and high volume/lower quality work.a mixture.

[dazmond]

today i have 3 properties to clean so yes high quality,low volume today.


too hot to do a full day.a half day suits me fine.


time to go......10am-2pm i reckon and thats taking it easy.

[jonboywalton75]

Should have started at 8:30 daz
It's cooler 

[Stoots]

One who is well priced (good hourly rate), never in, and always pays via BACS within a couple of days.
You get them via pot luck and weeding through the poomanoo
best /favouite is as above
equation - no

[Stoots]

today i have 3 properties to clean so yes high quality,low volume today.


too hot to do a full day.a half day suits me fine.


time to go......10am-2pm i reckon and thats taking it easy.

didnt even manage that, did 3 houses and came home, far too hot

[Smudger]

The best type of customer is out every visit and pays promptly.

Pays for a year in advance !!

love em

Darran

[jonboywalton75]

8:30- 2:-30 for me
Good earnings
Must be fit for a 60 year old

[SB Cleaning]

Pensioners...

They're always in...always happy to see you...always pay there and then or very quickly bacs.

[dazmond]

What in your opinion describes the best type of domestic customer?

How do you target this type of customer?

Whats your best most favourite work?

Does high quality low volume beat low quality high volume in the hourly rate/longevity stakes?

Are there any relevant stereotypes in the equasion?

i dont target a certain customer,i just go to work.they call me through word of mouth and recommendation.ive picked up quite a few nice jobs lately.all quite posh houses in the £35-£50 range.

stereotype wise then upper middle class retired folks are what i like because

1.their usually in so pay on the day in cash/cheque and make me nice brews(and sometimes biccies).

2.their more likely to use me for add on jobs every year too(solar panels,conny roofs,f/s/g etc)

3.they usually have stunning gardens/scenery.very pleasant to work for them generally from my experience.

[dazmond]

hourly rate wise then i usually earn  more per hour on high quality/low volume work than lower quality/high volume but not always.depends on the work.as long as i hit a certain amount scheduled each working day,week,month,year then im happy.

[paul alan]

Im finding the lower end stuff thats close together can be be good.

Great hourly rate and people dont mind spending if its affordable, less moaning about the weather and the old"has it been 4 weeks already?"

I also like the higher end stuff as you can take more pride in your work and if you do end up chatting its usualy more interesting.

[Tristan R Clean]

One of my favourite jobs just cancelled the other day
I overpriced from the start - 8 years ago.
Holiday cottage , second home right near the sea( salty windows.
I never put the price up but I was happy with the price.
She never usually about when I clean .
Got a note to say ' we no longer require your services'
Phoned her back to ask why. Her reply' You were too quick and you left the windows wet! '

[Bungle]

today i have 3 properties to clean so yes high quality,low volume today.


too hot to do a full day.a half day suits me fine.


time to go......10am-2pm i reckon and thats taking it easy.

didnt even manage that, did 3 houses and came home, far too hot

Get some graft in ffs. If you were on a building site you couldn't namby pamby go home cause it's too hot.

#manup

[Stoots]

today i have 3 properties to clean so yes high quality,low volume today.


too hot to do a full day.a half day suits me fine.


time to go......10am-2pm i reckon and thats taking it easy.

didnt even manage that, did 3 houses and came home, far too hot

Get some graft in ffs. If you were on a building site you couldn't namby pamby go home cause it's too hot.

#manup

That's true but I'm not on a building site am I.  I'm self employed which means I can do what I want when I want to a certain extent.

[lee_dewing]

Usually find 50 years + age group the best.

Always pay if in, cup of tea, little bit of polite chat.
If out, cheque in post or online prompt payment.

If cheque a little late in post, little post it note inside apologizing as been away

Oh and an Xmas tip

On the other end of the scale 5+ year customer.
Started out well.
Last year + pays online getting slower and slower.

Last two cleans been texting me to hurry up around.
One I was a week late, she pressure washed patio and made a mess off windows

Last Friday did, I was 3 days late hassled me as had planned barbie

Again pressure washer😠
When I finished I made a point of asking for payment, just for the hell of it 

Got told that when my child was older I'd realise cash is hard to come by

She said she was gonna pay Monday just gone, she hasn't.

Oh forgot to mention I always have to move wheelie bins, 3 of em to get through gate.

Plus extra crap usually.
She's sacked as soon as I get my money.

Just debating whether to tell her or not, she's a real pushy cow.

Mistakes kindness for weakness 

This is not a good customer