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Usually find 50 years + age group the best.Always pay if in, cup of tea, little bit of polite chat.If out, cheque in post or online prompt payment.If cheque a little late in post, little post it note inside apologizing as been away Oh and an Xmas tip On the other end of the scale 5+ year customer.Started out well.Last year + pays online getting slower and slower.Last two cleans been texting me to hurry up around.One I was a week late, she pressure washed patio and made a mess off windows Last Friday did, I was 3 days late hassled me as had planned barbieAgain pressure washer😠When I finished I made a point of asking for payment, just for the hell of it Got told that when my child was older I'd realise cash is hard to come by She said she was gonna pay Monday just gone, she hasn't.Oh forgot to mention I always have to move wheelie bins, 3 of em to get through gate.Plus extra crap usually.She's sacked as soon as I get my money.Just debating whether to tell her or not, she's a real pushy cow.Mistakes kindness for weakness This is not a good customer
I just lost a great customer cleaned for over 33 years, used to say bring your children to swim in the pool while you clean. She paid for us to have a holiday on our wedding anniversary to canneries. And over that time paid in excess of hundred and forty thousand. She bought the cancer scanner for Hereford hospital.A real lady.
Quote from: lee_dewing on June 24, 2017, 12:08:30 amUsually find 50 years + age group the best.Always pay if in, cup of tea, little bit of polite chat.If out, cheque in post or online prompt payment.If cheque a little late in post, little post it note inside apologizing as been away Oh and an Xmas tip On the other end of the scale 5+ year customer.Started out well.Last year + pays online getting slower and slower.Last two cleans been texting me to hurry up around.One I was a week late, she pressure washed patio and made a mess off windows Last Friday did, I was 3 days late hassled me as had planned barbieAgain pressure washer😠When I finished I made a point of asking for payment, just for the hell of it Got told that when my child was older I'd realise cash is hard to come by She said she was gonna pay Monday just gone, she hasn't.Oh forgot to mention I always have to move wheelie bins, 3 of em to get through gate.Plus extra crap usually.She's sacked as soon as I get my money.Just debating whether to tell her or not, she's a real pushy cow.Mistakes kindness for weakness This is not a good customer I'd personally tell her shes sacked off because of whatever reason you want to giver her aslong as its legit. You may find that she then realises she needs your services more than you need her money, that may change her attitude so shes takes you more seriously and wont try and order you about as much. I've had a few of these lately. Customers think they can order you about sometimes kind of like there slave. Wack her price up, or tell her shes dumped because of bla bla bla, and in some cases you may find she will then bow to whatever you want from her to be a customer you want on your books Just a thought
Quote from: Roy Harding on June 24, 2017, 08:27:08 pmI just lost a great customer cleaned for over 33 years, used to say bring your children to swim in the pool while you clean. She paid for us to have a holiday on our wedding anniversary to canneries. And over that time paid in excess of hundred and forty thousand. She bought the cancer scanner for Hereford hospital.A real lady. Why did she drop you?Sadly they both died within a year of each other.
Quote from: 8weekly on June 24, 2017, 09:22:34 pmQuote from: Roy Harding on June 24, 2017, 08:27:08 pmI just lost a great customer cleaned for over 33 years, used to say bring your children to swim in the pool while you clean. She paid for us to have a holiday on our wedding anniversary to canneries. And over that time paid in excess of hundred and forty thousand. She bought the cancer scanner for Hereford hospital.A real lady. Why did she drop you?Sadly they both died within a year of each other.