[robbo333]

In all honesty this is not a wind up

I see it like this,I've continued to give a brilliant service to my customers over 11 years and thought that this year that a extra £3 each wasn't to much to ask ,the ones who normally give me £20 are actually saving money which I've been thankfully for
This week alone I've done £274 which ain't bad for a week and with two weeks left before xmas then I be doing better than last year

Daz would you like £20 paid back :-/

This just has to be a wind up   

[dazmond]

In all honesty this is not a wind up

I see it like this,I've continued to give a brilliant service to my customers over 11 years and thought that this year that a extra £3 each wasn't to much to ask ,the ones who normally give me £20 are actually saving money which I've been thankfully for
This week alone I've done £274 which ain't bad for a week and with two weeks left before xmas then I be doing better than last year

Daz would you like £20 paid back :-/

ive been cleaning lots of my customers windows for over 20 years but i wouldnt dream of just adding £3 to their bill at xmas!IMO its just plain wrong.i let the customer decide whether they d like to tip me at xmas(most dont but thats fine too)

no im not bothered about the £20.no doubt you needed it at the time franky but this your doing is not really on.

[*Hector*]

The thing is... Franky has been loafing on his back for  a good portion of the year, having decided to park his pushbike in the middle of a transit van.... at speed.......

He has got to make up the shortfall somehow.....

[Frankybadboy]

I see it fair on the ones who been given me £10+ over the years
It's a great saving for them and this year I be on a record break year with tips


Does anyone tell the taxman !!!!!

And hector sod off back to tosh love hole

[nathankaye]

Your customers are paying the prices that YOU set and have set yourself over the last 11years.

Giving tips isnt a given requirement nor a legal expectation at december for window cleaners or the like. So if this isnt a wind up, your bang out of order for doing so.
Wonder if this story makes the paper.

Do you honestly expect people to be really grateful to you for being emoloyed by them in the first place! How would you like it, if after ordering your food at zay mcdonalds, whilst on lunch break and they had X amount extra as a tip. Or same principle at a restaurant??
Do you leave a tip when you go for a meal, or the hairdresser, the postman or even binman.      If your giving yourself a tip, then im guessing you dont   

Heres a tip.........if you want more money, do it legit and get some more work or put your prices up accordingly.
Another tip, ask your clients if they want there windows cleaning this month because there is an extra 3quid applied in december and not the usual fare we agreed upon!!!

[nathankaye]

I see it fair on the ones who been given me £10+ over the years
It's a great saving for them and this year I be on a record break year with tips


Does anyone tell the taxman !!!!!

And hector sod off back to tosh love hole

It isnt fair franky boy, wherez your sense of logic and reasonableness?  They CHOOSE to give you a tip!  They CHOOSE to give you a tenner. Thats the purpose of a tip, its given out of choice.

[Frankybadboy]

Get a grip man
I am the dearest cleaner in my area and give a high skilled service and think I am worth it

And yes I do tip everywhere I go even the dustmen and I take this out of the pot I collect

[nathankaye]

Theres no reasoning with you. The simple fact is, you can not apply a 3 quid tip to yourself and stick it on the bill without prior consent of a price change. Regardless  if you think your worth it or not.

[SeanK]

I don't see what all the fuss is about, he added a compulsory tip to his end of year bill, so what Cruise ships ( one example )do it all the time which is what he will be able to book with all this extra tip money, fair play I just wish I had the guts to do it.

[Thr-windowcleaning]

service charge, innit 

[nathankaye]

"Service charge" on cruise ships or whatever......you are notified of.
Plus the service charge is applied all the time, therefore an even better idea would be to put service charge on every clean you do for the same client. Not just applied in december

[SeanK]

"Service charge" on cruise ships or whatever......you are notified of.
Plus the service charge is applied all the time, therefore an even better idea would be to put service charge on every clean you do for the same client. Not just applied in december

Yes but that would be a price rise and might drive customers elsewhere, this way most wont even notice and if they do well
your not going to dump somebody for a one off £3 payment, call it a Scrooge tax.

[nathankaye]

No but hou might get dumped for trying to nick money without them knowing, even if it is 3quid. Not exactly trustworthy is it

[mikey]

ive been reading your posts for years frank  we both started at the same time now you  tell the truth  have you charged every customer on your round  or is the ones you trying to get rid of    if i did this i wouldnt be able to look them in the face    your such a wind up merchant i cant work it out 

[Frankybadboy]

service charge, innit 

i think this is a better way to word it"service charge" thanks for that

i wont feel so guilty now

i am charging every customer on the round so it should bring in a extra £1500 roughly give or take a bit.now am i being stupid

[mikey]

i have to say iam shocked    impressed   that i have not got the balls you have    all the best frank   

[SeanK]

Same here I'm impressed, most of my customers think I should be giving them a tip the ungrateful sods, have left it too
late for this year but will definitely be giving it a go next year. A £3 or £4 a year service charge isn't much in the scheme of things.

[Og]

Most restaurants add it to the bill (12.5%) so why not?

[Frankybadboy]

Same here I'm impressed, most of my customers think I should be giving them a tip the ungrateful sods, have left it too
late for this year but will definitely be giving it a go next year. A £3 or £4 a year service charge isn't much in the scheme of things.

never to late to start sean

[nathankaye]

Most restaurants add it to the bill (12.5%) so why not?

Same here I'm impressed, most of my customers think I should be giving them a tip the ungrateful sods, have left it too
late for this year but will definitely be giving it a go next year. A £3 or £4 a year service charge isn't much in the scheme of things.

Come on, it cant be just me saying how wrong this is!  Yes great idea, im sure we've all thought of it at some stage in our many yrs of doing this work, but decided against it for a very good reason. No, its not down to having balls to do it, either.

As already stated, your customers have agreed a set charge for the agreed service. At that point it should be made clear that come december there is a X %age service charge applied. That would then be above board. Compared to just adding it and hoping they dont notice it and if so, think can excuse it as a service charge.

Yes restaurants or certain ones apply an automatic service charge. This is expected. However, after 11mnths of same charge and then charge a service charge unexpectedly or even after many yrs of service for a set fee and out of the blue, a service charge is somehow applied in december and not any other month. It is very questionable business behaviour, which im sure if officials looked at it, there would be trouble! (No im not saying they will am i threatning it, just to be clear if anyone takes this the wrong way)

Question:  obviously youve already been doing this, this month. What do you say to your regular client when they come to the door to pay you the normal payment?