[Tosh]

You could put this in your terms and conditions on your website, which no-one ever reads, and then when they moan about it say ‘well its in your T and Cs’.

Could do for a tenner in that case next year.

Something like “On the last clean before the Christmas period we will charge you an extra £10.00 on top of your usual and regular clean price in an effort to maximise the level of festive tips we receive. We’d therefore like to take this opportunity to thank you all and wish yo all a merry Christmas and prosperous new year’.

[KS Cleaning]

Genius franky Think it's a little late to implement it this year to my round but I can see this being rolled out throughout the window cleaning fraternity next crimbo, but tell me is this a bigger earner than the fake injury master stroke  you pulled off last year

[Smurf]

I would also say adding extra to DD, PayPal, Go Cardless etc customers’ bill without prior notice & more importantly agreement before any works are carried out would amount to fraudulent practice.

[richard groves]

Wind up or not .........

Service charge ? you already charge for the service you provide each time you clean the windows 
When did receiving a Christmas tip off of anyone for any line of business become expected ?
Probably no more than 20 % of my customers tip me either with a few quid extra or choccies or a bottle of plonk.
In no way do I ever expect, feel hard done by or fed up if given nowt. 

I even have 3 or 4 customers that I give a little gift back to each year.

[SeanK]

Wind up or not .........

Service charge ? you already charge for the service you provide each time you clean the windows 
When did receiving a Christmas tip off of anyone for any line of business become expected ?
Probably no more than 20 % of my customers tip me either with a few quid extra or choccies or a bottle of plonk.
In no way do I ever expect, feel hard done by or fed up if given nowt. 

I even have 3 or 4 customers that I give a little gift back to each year.

Yes but I bet those 20% will get a slightly better service than the others, for instance if for some reason you couldn't get x amount
of properties finished before Christmas I doubt any of the 20% would be on the list even though they all paid what's asked of them over the year.
Franky's way is fairer.

[SeanK]

Wind up or not .........



I even have 3 or 4 customers that I give a little gift back to each year.

They usually find it in the flower beds at the back of the garden, lol.

[richard groves]

Wind up or not .........



I even have 3 or 4 customers that I give a little gift back to each year.

They usually find it in the flower beds at the back of the garden, lol.

[Thr-windowcleaning]

Window cleaning is a service, true. The service charge would be for my etiquette whilst they tell me about Fidos trip to vet. 

Wind up or not .........

Service charge ? you already charge for the service you provide each time you clean the windows 

[richard groves]

Window cleaning is a service, true. The service charge would be for my etiquette whilst they tell me about Fidos trip to vet. 

Is the vet also expecting a tip ? or has he/she already accounted for it in the bill 

[Frankybadboy]

Well I have to say that's a 1st for me

Worked  a full day because it was going so well and I've never worked over 3hours on a Saturday

Then at 12 o'clock I started cleaning a old people apartment/bungalows on a posh site
And cause it was going so well I thought I push these prices up by a full £5 making them £15. And guess what not one person complained and two rounded it up to £20 as said I do a excellent job

Happy xmas off now for a snooze been a hard day 

[Don Kee]

 

[Smurf]

By the  sounds of it you should be charging more per clean in the first place... you plonker rodney 

[Dave Willis]

Brilliant! I tried it today too Franky, one or two of the halfwits still tipped with bottles of wine or chocolates, thick or what? Extra £58 today.

[Smurf]

I hope you do realise this is an open forum for anyone including customers to read on tinternet 

[8weekly]

Brilliant! I tried it today too Franky, one or two of the halfwits still tipped with bottles of wine or chocolates, thick or what? Extra £58 today.

Only wine? We get Bubbly in Royal Berkshire. 

[Dave Willis]

Money in the bank mate, they aren't getting it back 

[AuRavelling79]

I hope you do realise this is an open forum for anyone including customers to read on tinternet 

Do you really think anyone with more than one quarter of one half of a life comes on here? 

[Smurf]

Very true 

[Dave Willis]

It's a forum for thick window cleaners, most of my customers are far to intelligent  to look on here.

[Smurf]

google "window cleaner christmas tips" and see for yourself