Regards to material things some people don't like to flaunt their doing well so do not find the need to spend a fortune on the latest van, kit etc either unlike some.
Customers can be rather fickle too as may think hang on a mo the price I'm paying is way too much when they see a firm turn up in brand new motor/s and all sparkly toys being used.
never had this as were not in the lower end market , 99% of our work is good work and most of the customers get new cars every three years so they never notice a new van as its the norm for them to have them anyways ,
Do you avoid council estates?
yes in a big way, the one we have got on a council estate and that's the farther of a banker we do which pays for all his familys windows to be cleaned , we also don't do any call / tx aheads anymore and were still flat out