My point was that he was told it was too cheap and he replied 'sadly, I agree'. And then he mentioned what others were charging.
But that's more about confidence than pricing.
He was confident enough to stick with £15 but not enough to push for what he'd be happy with,
But I think his real lack of confidence was in agreeing with James Purewash. I don't think he was sure enough of himself- on a forum- to say that he was happy with the 15 notes.
I would be!
Sean K, spot on with your analysis.
In an ideal world how many of us are happy with the price we give but still would like an whole lot more. Like in the situation i mention. Yes i am happy with the 15 i quoted, yes it was said in confidence, yes its higher than all my competitors and yes stuck to my price and did not wafer just to get the job. However, would i like 20 or 25 for the job, of course, who wouldnt. But also as my first post mentioned, i turned that 15quid job into a 140quid job, so was i happy with that, certainly. Did i lack the confidence to sell up, thinking she wouldnt bite as originally she wanted a quote of 10? NOPE!!
will she dump me next month, maybe......unlikely....but maybe.
My charm and great rapport (?my spelling sucks) i had with her and what made her agree to additional work? My confidence in selling and she was impressed with the QUALITY of work that i was doing! to me its a win, win
A good example of what I come accross quite often as was at a small 3 bed semi quote last week which I found out as we were talking they already had a trad window cleaner charging 5 squid 4 weekly.
The front has a garage attached to the front wall of the house so the trad guy clambers on that to get to one front window to clean. The back has a ridged roof ground floor extension across the back so the trad guy also goes clambering over to get to the back windows. All that hassle for a fiver I'm thinking.
Also in conversation the last time they had the guttering cleared a lad done it clambering about on the house roof for 20 squid front/back.
Hmmm...I thought this is going to be a total waste of time
Anyway after doing a free guttercam inspection and showing them they needed clearing. Going into detail what methods I would be using and confirming what they wanted doing I said "I'm not cheap but will do a proper job" as a primer before they would likely die of shock giving them my price.
Quoted £180 to clear the guttering & FSG clean
+ £20 to take down an old sat dish high up on the gable end wall.
Can you guess what they said?
Believe it or not they said "when can you do it" so the point I’m making is don’t be put off by cheap prices and have the balls to still ask what you want for the job no matter what.