[Alex Gardiner]

While on the subject of gardiner I would say that the plastic fan jets they sell in their wfp brushes are not that great. One fan jet on my 2 month old flocked sill brush snapped off a couple of weeks ago so has not been used since as can't be arsed to replace it with plastic again.  Therefore can anyone recommend a different supplier for decent fan jets that don't break please?

You must have received a dodgy one - did you contact our Customer Service team about this? - we would have sent you out a replacement.

[Smurf]

Not yet Alex as have been too busy but many thanks will give the office a call in the morning. 

[Shrek]

One of mine snapped also , iv just bought two replacement ones and other bits and bobs for my tool box , would it not be better to make metal / brass / steel ones like the gardiners pencil jets are made out of?

[Alex Gardiner]

One of mine snapped also , iv just bought two replacement ones and other bits and bobs for my tool box , would it not be better to make metal / brass / steel ones like the gardiners pencil jets are made out of?

Generally they are strong enough in plastic - occasionally a slightly flawed one will snap and we will of course replace. Also occasionally they get thumped hard in use and will break - but this is rare and users usually know when this has happened.

The reason they are in plastic not metal is to prevent potential scratching on the glass - I think that most users would rather the occasional risk of one snapping if thumped hard over the risk of scratching a client's window.

[Shrek]

Iv always praised your products Alex and I do in fact get all of my equipment from you. Customer service is 1st class , my fan jets were about a year old and don't mind replacing stuff but never understood why your pencils jets are metal but fan jets aren't ... Now I do! cheers

[M & C Window Cleaning]

I bought a pair of Bayersan brass ones recently. Aside from the large barb on the back of them which made it difficult to fit the 6mm brush hose to them that I use on all my brushes, the spray pattern was completely different on one compared to the other. One was nice and wide and the other was really narrow. I have to say though, that though I like fans for easy regular maintemence cleans when not a lot of water is needed, in my experience they don't rinse as well as pencils when a more thorough rinse is called for.
I did a couple of PVC cladded porches recently that were quite dirty and after scrubbing there was a lot of loose dirt that needed rinsing off and the fans just didn't cut it even on ful flow compared to 2mm pencils at two thirds the flow rate. There was just no contest. The pencils won hands down. It was much easier to see on white PVC