[chris dosell]

I just want to say how disappointed I am with this company .i bought a hose reel .good quality ,but they don't. Answer emails .when I question price difference on website and eBay prices are different they reply quick time when your spending will go elsewhere in future

[Smurf]

I've never had any issues dealing with pf myself.
Why don't you phone them instead?

I bet the answer you get is ebay charges a sellers fee so that is why the price is different.

[james stanley]

I know it's no excuse but Purefreedom have been mega mega busy as I was up there a few weeks ago and could tell they had a massive work load on ... They are a really good company I have found over the years .... Just give them a bell and they will sort ya

[ascjim]

I just want to say how disappointed I am with this company .i bought a hose reel .good quality ,but they don't. Answer emails .when I question price difference on website and eBay prices are different they reply quick time when your spending will go elsewhere in future

Obvious it's eBay fees.  You agreed to the price so why are you questioning it?

[Shrek]

They were great with me a few weeks back , answered my calls , rang me back and sent replacement resin . Ordered a hose reel and needed it urgently so they sent it out and I got it very next day . Fantastic service for me , don't know about emailing though but they answer the phone straight away

[chris dosell]

Nothing to do with ebay fees  ,dearer of there website ,did speak to them on the phone never got back to me  IF THERE SUPER BUSY GET MORE STAFF NEVER HAVE A PROBLEM WITH GARDINERS

[SB Cleaning]

I bought  their stacked hose reels a few weeks ago...very quick delivery and a excellent product

[Smudger]

Always been good for me

It's common for eBay prices to be cheaper than web sites and websites to be cheaper than going into a store.

Darran

[Plankton]

For some reason some of their products are cheaper on eBay. I assume you have bought it from the pf website and paid more?
They have some products that Gardiners don't so I wouldn't be to hasty.

[chris dosell]

I have no problem with their products they are of good quality my problem was not getting a reply from two emails and. Phone call ,neither got back to me

[dazmond]

Nothing to do with ebay fees  ,dearer of there website ,did speak to them on the phone never got back to me  IF THERE SUPER BUSY GET MORE STAFF NEVER HAVE A PROBLEM WITH GARDINERS

why didnt you buy a hose reel from gardiners then?they sell loads!

[chris dosell]

Because I already bought one from pure freedom ,,,read the messages and you would know the hose reel ain't the problem😡

[Jonny 87]

How much difference we talking?

I wouldn't have thought it's worth getting upset about.

[Plankton]

£8.40 WTTTTTTTTTTTTF

[Smurf]

Well Chris did not hang about too long

[SeanK]

Well Chris did not hang about too long

Agreed, the thing is most guys would have been crucified for posting a silly complaint like that on here, he got off light and still
left.
Personally I cant see somebody who gets so upset by so little lasting long in this business.

[jk999]

If it was Gardiner s he would have been sent to the wolves

[Plankton]

If it was Gardiner s he would have been sent to the wolves

I should have complained my order of extreme brushes weren't delivered on the next working day and Gardiners had the cheek to phone and update me on this.... Absolutely outrages! 😁

[Smurf]

While on the subject of gardiner I would say that the plastic fan jets they sell in their wfp brushes are not that great. One fan jet on my 2 month old flocked sill brush snapped off a couple of weeks ago so has not been used since as can't be arsed to replace it with plastic again.  Therefore can anyone recommend a different supplier for decent fan jets that don't break please? 

[jk999]

Release the hounds