Mr rhino - you are certainly one in a million!
We use various ways to get work, mrs smudger organises all sales and marketing like, Internet, telcan, canvassing, ads the list goes on... But I then go and meet/greet the decision maker, do a walk round, talk over requirements etc.. Then send in a quote, or in the case of the hospital fill out volumes of paperwork as it was a tender (3 year contract) well pleased with this one as we weren't the cheapest quote.
Darran