Sorry, it didn't mean to come across brutal!!

I just mean that if you trust someone to go and clean the houses, then it's a bit harsh if you then dont trust them enough to deal with the customers...
In fairness, i've done it to help a mate out and stressed i didnt want any money (although he's recently started trying to insist on me taking something)
If you're paying someone though, stick to a day rate and then trust the fact they'll do a job for you (if they dont then knock them off)
If you get someone with no work on, then bonus as they should be happy with getting something imo, rather than being sat watching JK hoping the phone will ring...
The point i was trying to make is at some point down the line you'll have to show a bit of trust no matter who you get, otherwise it'll never end well...
Dont you have any windie mates that'll help out?