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Mr Sparkle

  • Posts: 263
Early starts
« on: July 14, 2014, 11:21:45 am »
What's the earliest you start on domestic customers?
I start earliest at 8 o'clock but get some customers moaning saying it's too early!
Can't start any later as won't get all work done in the day!

Am I being unreasonable starting at 8am

Ian Lancaster

  • Posts: 2811
Re: Early starts
« Reply #1 on: July 14, 2014, 11:26:45 am »
Make it part of your Terms and Conditions when you start - print them and hand them to the customer and ask them to read it.  That way there's no argument afterwards.

SeanK

Re: Early starts
« Reply #2 on: July 14, 2014, 11:34:16 am »
I wouldn't start that early on domestics, about 9 or shortly after works for me.
Gets the school and work rush out of the way and makes for an easier life.

deeege

  • Posts: 4963
Re: Early starts
« Reply #3 on: July 14, 2014, 11:36:01 am »
8 am for me on domestics. There's a chap near me that cleans my sister in laws house and started last week at 5:30am!!
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

Clever Forum Name

  • Posts: 5942
Re: Early starts
« Reply #4 on: July 14, 2014, 11:53:32 am »
Do you start at 8am in the winter as well?

Soupy

  • Posts: 19829
Re: Early starts
« Reply #5 on: July 14, 2014, 11:58:14 am »
8

C o z y

  • Posts: 7775
Re: Early starts
« Reply #6 on: July 14, 2014, 12:15:44 pm »
8 am for me on domestics. There's a chap near me that cleans my sister in laws house and started last week at 5:30am!!

lol. I love this game  ;D There was some m ong on here talking about working nights awhile back!! Just shows you don't need an IQ over 33 to do this crap. ::)roll
No still don't understand, I must be thick

*Hector*

  • Posts: 9268
Re: Early starts
« Reply #7 on: July 14, 2014, 12:23:08 pm »
 OO good ,,, when can I start then??

 ;)

 ;D
Everyday this forum slips further from God.  :'(

H20cleaning

  • Posts: 2098
Re: Early starts
« Reply #8 on: July 14, 2014, 12:29:06 pm »
Well the people who moan must work shifts?
But the majority of people have already gone to work by 8am.
Why dont you try shuffling the moaners around to later in the day.

If not just tell them its 1 day every month, and your only there for around 20mins

Mr Sparkle

  • Posts: 263
Re: Early starts
« Reply #9 on: July 14, 2014, 12:41:48 pm »
Usually start around 8:30 in winter but like to start earlier in the summer to fit more extra jobs in!
Think some customers think we only clean there house lol

PoleKing

  • Posts: 8974
Re: Early starts
« Reply #10 on: July 14, 2014, 12:48:48 pm »
I've started domestics at 6am.
No earlier though.
I worked my rounds so that it was only those that were out or didn't mind the early's or commercial then it's free reign from 9.
Used to work late too.
After 6pm was the same as before 9am...
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Soupy

  • Posts: 19829
Re: Early starts
« Reply #11 on: July 14, 2014, 01:18:56 pm »
Quote from: DoleQueen
After 6pm was the same as before 9am...

Really?

I wouldn't mind someone cleaning my windows after 6pm. After 8pm maybe but 6 no problem. (I wouldn't work after 6 but that's because I'm lazy)

Quote from: DoleQueen
I've started domestics at 6am.

 :o

steve rix

  • Posts: 816
Re: Early starts
« Reply #12 on: July 14, 2014, 01:47:02 pm »
9.15 til 4.30

PoleKing

  • Posts: 8974
Re: Early starts
« Reply #13 on: July 14, 2014, 01:53:48 pm »
Quote from: DoleQueen
After 6pm was the same as before 9am...

Really?

Yeah. People were having dinner and stuff.
And they were in when I usually didn't see them so they tended to want to chat.
Which defeats the object of working later anyway.


I wouldn't mind someone cleaning my windows after 6pm. After 8pm maybe but 6 no problem. (I wouldn't work after 6 but that's because I'm lazy)

Quote from: DoleQueen
I've started domestics at 6am.

 :o

Only where I knew it wouldn't be a problem.
I do commercials early now though.
Rarely start domestic before 7.

www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Re: Early starts
« Reply #14 on: July 14, 2014, 03:25:31 pm »
Make it part of your Terms and Conditions when you start - print them and hand them to the customer and ask them to read it.  That way there's no argument afterwards.

Terms and conditions.  ;D

GB Window Cleaning

  • Posts: 3262
Re: Early starts
« Reply #15 on: July 14, 2014, 04:03:27 pm »
8am start on domestics for me

SB Cleaning

  • Posts: 4238
Re: Early starts
« Reply #16 on: July 14, 2014, 04:21:15 pm »
8 am for me I know the customers I can start early on.

Simon Mess

  • Posts: 1097
Re: Early starts
« Reply #17 on: July 14, 2014, 04:52:36 pm »
8.30 for me usually, though i have a few i know i can start earlier on, so i do them at 8.

PurefectWindowCleaning

  • Posts: 2303
Re: Early starts
« Reply #18 on: July 14, 2014, 05:23:40 pm »
8am all year round...


Any customers that grumble at us for starting at 8am, I turn it around and say YOU should be up by now anyway  ;D



Then should they still moan about it, they get dropped... simple.


dazmond

  • Posts: 23650
Re: Early starts
« Reply #19 on: July 14, 2014, 05:39:58 pm »
i occasionally start at 8am but on commercial.

usual is 9am-4pm on domestics.

i very rarely do more than 25-30 hours a week "on the glass" time.i earn plenty in that time for my needs. :)

winter same hours.sometimes start a bit later(10am).
price higher/work harder!