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duncan h

  • Posts: 1875
Cleaning spot LTD
« on: May 21, 2014, 10:18:49 pm »
Purchased this
http://www.cleaningspot.co.uk/acatalog/window_cleaning_Metal_hose_reel.html
 near bottom, red with hose ref hrm700 6
 Great price I thought. Came today. Assembled it, then I realised it was rubbish plastic wheels. Checked add and it says LARGE RUBBER WHEELS. Not happy.
Anyone else had an issue
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ben M

  • Posts: 4720
Re: Cleaning spot LTD
« Reply #1 on: May 21, 2014, 10:27:02 pm »
you buy a product without reading the description????
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J.D

  • Posts: 636
Re: Cleaning spot LTD
« Reply #2 on: May 21, 2014, 10:28:46 pm »
I'd email them about it! It's not as described !
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duncan h

  • Posts: 1875
Re: Cleaning spot LTD
« Reply #3 on: May 21, 2014, 10:37:18 pm »
Quote from: ben M on May 21, 2014, 10:27:02 pm
you buy a product without reading the description????
NO. Description says rubber wheels and it came with plastic. I have emailed them
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Bruce Woodley

Re: Cleaning spot LTD
« Reply #4 on: May 21, 2014, 10:43:43 pm »
   what colour plastic ?
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ben M

  • Posts: 4720
Re: Cleaning spot LTD
« Reply #5 on: May 21, 2014, 10:45:20 pm »
Quote from: duncan h on May 21, 2014, 10:37:18 pm
Quote from: ben M on May 21, 2014, 10:27:02 pm
you buy a product without reading the description????
NO. Description says rubber wheels and it came with plastic. I have emailed them
oups sorry, didn't read either lol!
ask your money back!
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easy clean

  • Posts: 570
Re: Cleaning spot LTD
« Reply #6 on: May 21, 2014, 10:54:06 pm »
I would never use them again, had an issue with some microbore that was couple months old and their aftersales service was disgusting so would never use them again!

I'd rather pay a £1 more for stuff knowing I will have guarantee on stuff and customer service.
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Pete Thompson

  • Posts: 983
Re: Cleaning spot LTD
« Reply #7 on: May 21, 2014, 11:52:19 pm »
Haw Hee Haw Hee Haw Hee Haw!

I av uzed ze cleaning spot many times, mon amis, and I av never had ze problemm.

Why don't you just give zem a bell and zee if mon amis le Cedric will zort all your problemz out, oui?

In my experience, cleaning spot's prices are good, delivery fast.

Never had to return anything though, so no experience of "aftersales" as such.
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rosskesava

  • Posts: 17015
Re: Cleaning spot LTD
« Reply #8 on: May 22, 2014, 12:30:55 am »
Quote from: easy clean on May 21, 2014, 10:54:06 pm
I would never use them again, had an issue with some microbore that was couple months old and their aftersales service was disgusting so would never use them again!

I'd rather pay a £1 more for stuff knowing I will have guarantee on stuff and customer service.

In what way was their after sales service bad?

I use them a lot and I've never had a problem getting it all sorted out when things have not been as they should.
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Just chant..... Hare Krsna, Hare Krsna, Krsna Krsna, Hare Hare, Hare Rama, Hare Rama, Rama Rama, Hare Hare. It's beats chanting Tory Tory or Labour Labour.

Clever Forum Name

  • Posts: 5942
Re: Cleaning spot LTD
« Reply #9 on: May 22, 2014, 06:40:34 am »
The hose reel you have purchased will snap in places after a
Few months. Will leak. Wheels will fall off as well.

My mate has one had to fully weld it after 4 months. Another cleaner has one same issue.

The hose is good tho.
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dannymack

  • Posts: 1624
Re: Cleaning spot LTD
« Reply #10 on: May 22, 2014, 06:42:07 am »
Just give erm a ring there the two French Brothers ain't they. Send it back I'm sure they  will refund you your money back if your not happy with it, as long as its not been used should be ok m8
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dannymack

  • Posts: 1624
Re: Cleaning spot LTD
« Reply #11 on: May 22, 2014, 06:43:13 am »
Morning Damo hope alls good m8  :)
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Clever Forum Name

  • Posts: 5942
Re: Cleaning spot LTD
« Reply #12 on: May 22, 2014, 06:45:14 am »
Quote from: dannymack on May 22, 2014, 06:43:13 am
Morning Damo hope alls good m8  :)

Will email ya ;)
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EandM

  • Posts: 2200
Re: Cleaning spot LTD
« Reply #13 on: May 22, 2014, 08:48:03 am »
Used them many times. Never had a problem with Cedric. Always found their stock is well priced and quickly delivered.
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♠Winp®oClean♠

  • Posts: 4085
Re: Cleaning spot LTD
« Reply #14 on: May 22, 2014, 09:27:36 am »
Buy this instead, ten times better & last ten times longer! Even take it back for instant replacement if any problems! ;D

Been using 'em for ten years & they're still going! ;)

http://www.argos.co.uk/static/Product/partNumber/7205918.htm
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bobplum

  • Posts: 5602
Re: Cleaning spot LTD
« Reply #15 on: May 22, 2014, 09:35:01 am »
Quote from: ♠Winp®oClean♠ on May 22, 2014, 09:27:36 am
Buy this instead, ten times better & last ten times longer! Even take it back for instant replacement if any problems! ;D

Been using 'em for ten years & they're still going! ;)

http://www.argos.co.uk/static/Product/partNumber/7205918.htm

we have one in the van for the smaller length hose, i think they are much better than the ones suppliers sell
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♠Winp®oClean♠

  • Posts: 4085
Re: Cleaning spot LTD
« Reply #16 on: May 22, 2014, 11:56:07 am »
Quote from: bobplum on May 22, 2014, 09:35:01 am
Quote from: ♠Winp®oClean♠ on May 22, 2014, 09:27:36 am
Buy this instead, ten times better & last ten times longer! Even take it back for instant replacement if any problems! ;D

Been using 'em for ten years & they're still going! ;)

http://www.argos.co.uk/static/Product/partNumber/7205918.htm

we have one in the van for the smaller length hose, i think they are much better than the ones suppliers sell

Got 100m of Gardiner's microbore on mine with ease. Used to have 100m of minibore on it too but the reel was completely full with this on. :)
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duncan h

  • Posts: 1875
Re: Cleaning spot LTD
« Reply #17 on: May 22, 2014, 01:20:57 pm »
If the advert was correct, I wouldn't have purchased it in the first place. The wheels wont last 1 week. Havnt received a reply yet. Ill wait till Friday. No way am I paying for return postage, would cost a stack
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Bruce Woodley

Re: Cleaning spot LTD
« Reply #18 on: May 22, 2014, 06:00:39 pm »
u will get your money back just get in touch with them . if i was them reading you dissin my firm on here id mark your card from then on

iv had very good service from them and u cannot beat their prices i have found
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Bungle

  • Posts: 2563
Re: Cleaning spot LTD
« Reply #19 on: May 22, 2014, 06:22:39 pm »
Quote from: duncan h on May 21, 2014, 10:18:49 pm
Purchased this
http://www.cleaningspot.co.uk/acatalog/window_cleaning_Metal_hose_reel.html
 near bottom, red with hose ref hrm700 6
 Great price I thought. Came today. Assembled it, then I realised it was rubbish plastic wheels. Checked add and it says LARGE RUBBER WHEELS. Not happy.
Anyone else had an issue

The advert says large plastic wheels, you numpty.
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We look at them, they look through them.
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