JD - yep we all have differing experiences, just as Ben found Paul to be like I have found Steven - personally Paul always responded quickly, knew answers to queries and problems, and trialled a mk3 AD Prototype and several differing types of hose, so maybe when you enquire about products and all you get is barely a sentence in response you do feel very underwhelmed...
the AD is a great piece of kit, but reading posts on the other thread I fear for it's future, today my first aqua tap arrived, it will be trialled for a couple of weeks and if proves effective, reliable, and as easy to use as the AD I'll be fitting them too all the other poles.
Darran