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SB Cleaning

  • Posts: 4337
Dumping bad payers
« on: April 30, 2014, 07:01:50 am »
Hi All :)

I have a handfull of bad payers that I have to persistently chase up and I have now decided to.dump but do you let them know by phone call or text to let them know or just not turn up again?

Ian101

  • Posts: 7889
Re: Dumping bad payers
« Reply #1 on: April 30, 2014, 07:04:26 am »
I used to just stop going thinking along lines of screw em if they cant be bothered to pay me etc. now tell them were putting all customers on standing order ........... will be going go cardless soon though

dazmond

  • Posts: 24489
Re: Dumping bad payers
« Reply #2 on: April 30, 2014, 07:13:50 am »
depends.


if its a stand alone job sometimes i just dont go back and strike them off and move on.if they phone up months later i just explain the reason why im not coming around anymore.

others that are right near other work a quick matter of fact explanation usually suffices.

sometimes with late payers its because their so busy or work abroad so i try and get them to pay online 6 months in advance.quite a few of my customers do this now that id be forever chasing up previously.

others are struggling financially so get suspended until things pick up for them.others just dont wanna pay so get dropped for good.
price higher/work harder!

PoleKing

  • Posts: 8974
Re: Dumping bad payers
« Reply #3 on: April 30, 2014, 07:51:20 am »
Hi All :)

I have a handfull of bad payers that I have to persistently chase up and I have now decided to.dump but do you let them know by phone call or text to let them know or just not turn up again?

Similar to above.
'We're moving everyone to gocardless, if you can't do gocardless, we'll have to part company'
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

jk999

  • Posts: 2097
Re: Dumping bad payers
« Reply #4 on: April 30, 2014, 08:10:58 am »
So what happens if half your customers cant do gocardless are you gonna dump them all

Window Lickers

  • Posts: 2196
Re: Dumping bad payers
« Reply #5 on: April 30, 2014, 08:13:14 am »
They're talking about the BAD payers.

 ??? ??? ???
Liberace's ex looking to meet well built men for cottaging meets.

supernova77

  • Posts: 3547
Re: Dumping bad payers
« Reply #6 on: April 30, 2014, 08:19:09 am »
I send them this email:

Dear Customer Name,

So that we can continue to offer our window cleaning services to you can you please setup on our secure "Auto Pay" payment system.

Link >> www.iconicwindowcleaning.co.uk/autopay

The form takes less than 2 minutes to complete…. Future window cleaning payments will then be collected automatically and securely from your nominated account AFTER each window clean.

We will only be able to continue providing a service once you are setup as our customer database is now linked with the payment system.

Many Thanks,
Andy

Ian101

  • Posts: 7889
Re: Dumping bad payers
« Reply #7 on: April 30, 2014, 08:20:12 am »
I send them this email:

Dear Customer Name,

So that we can continue to offer our window cleaning services to you can you please setup on our secure "Auto Pay" payment system.

Link >> www.iconicwindowcleaning.co.uk/autopay

The form takes less than 2 minutes to complete…. Future window cleaning payments will then be collected automatically and securely from your nominated account AFTER each window clean.

We will only be able to continue providing a service once you are setup as our customer database is now linked with the payment system.

Many Thanks,
Andy

top example !!

Ian101

  • Posts: 7889
Re: Dumping bad payers
« Reply #8 on: April 30, 2014, 08:22:56 am »
Andy is your web site a Nat Jones ??

AuRavelling79

  • Posts: 26826
Re: Dumping bad payers
« Reply #9 on: April 30, 2014, 08:33:34 am »
Andy is your web site a Nat Jones ??

All together now:

"Nathan Jones ... you've been gone too lo-o-o-ng!"

I know ... COAT!
It's a game of three halves!

Ian101

  • Posts: 7889
Re: Dumping bad payers
« Reply #10 on: April 30, 2014, 08:35:12 am »
Andy is your web site a Nat Jones ??

All together now:

"Nathan Jones ... you've been gone too lo-o-o-ng!"

I know ... COAT!

allow me to hold the door open for you Mr Gold  ;D

C o z y

  • Posts: 7775
Re: Dumping bad payers
« Reply #11 on: April 30, 2014, 09:21:22 am »
Andy is your web site a Nat Jones ??

All together now:

"Nathan Jones ... you've been gone too lo-o-o-ng!"

I know ... COAT!

I've reported that to your local police, expect a visit soon.  >:(
No still don't understand, I must be thick

*Hector*

  • Posts: 9270
Re: Dumping bad payers
« Reply #12 on: April 30, 2014, 11:13:22 am »
I have reported you to local plod Cozy.... for...

well I just have.... no real reason.... thought it would be fun...

 ;D ;D
Everyday this forum slips further from God.  :'(

G Griffin

  • Posts: 40745
Re: Dumping bad payers
« Reply #13 on: April 30, 2014, 11:45:00 am »
Andy is your web site a Nat Jones ??

All together now:

"Nathan Jones ... you've been gone too lo-o-o-ng!"

I know ... COAT!
No, don't listen to them.
Gold, always believe in your soul. You've got the power to know. You're indestructible.
'Cos you're Gold!
⭐⭐⭐⭐⭐⭐

*Hector*

  • Posts: 9270
Re: Dumping bad payers
« Reply #14 on: April 30, 2014, 12:39:35 pm »
Everyday this forum slips further from God.  :'(

C o z y

  • Posts: 7775
Re: Dumping bad payers
« Reply #15 on: April 30, 2014, 12:40:23 pm »
Now look what's happened!!! Where's that Chepstow slanty bloke when you need him?
No still don't understand, I must be thick

G Griffin

  • Posts: 40745
Re: Dumping bad payers
« Reply #16 on: April 30, 2014, 05:01:15 pm »

I was banned.....
....."but now I've come back again
why do I find it hard to write the next line?
oh I want the truth to be said......"
⭐⭐⭐⭐⭐⭐

*Hector*

  • Posts: 9270
Re: Dumping bad payers
« Reply #17 on: April 30, 2014, 05:13:27 pm »
 :'( :'( :'( :'( :'( :'( :'( :'(
Everyday this forum slips further from God.  :'(

G Griffin

  • Posts: 40745
Re: Dumping bad payers
« Reply #18 on: April 30, 2014, 05:27:15 pm »
Ok, I'll go but.........."Only When You Leave".
⭐⭐⭐⭐⭐⭐

C o z y

  • Posts: 7775
Re: Dumping bad payers
« Reply #19 on: April 30, 2014, 06:01:14 pm »
Report to mod button doesn't work  :(
No still don't understand, I must be thick