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South Window Cleaning Ltd

  • Posts: 291
Gardiner prices ?
« on: March 19, 2014, 06:44:12 pm »
When you buy a new pole they give you the option of a choice of 4 free brushes,
the standard price for the free brushed is £25.50
but Why do Gardiners feel the need to charge an extra £20.95 if you want a different brush when the original price is the other brush is £27.95

Surely they should only charge the difference IE: £2.45 ?

please explain Alex ?

Richard S

  • Posts: 61
Re: Gardiner prices ?
« Reply #1 on: March 19, 2014, 07:00:14 pm »
I thought similar myself.
Standard ones aren't so specialised.

Think! if you need a sill brush you have to buy it.

Not good business sense allowing discount on the better brushes

South Window Cleaning Ltd

  • Posts: 291
Re: Gardiner prices ?
« Reply #2 on: March 19, 2014, 07:23:00 pm »
We use the The Super-Lite® Brush Dual-Trim - Stiff Bristles

so why do we have to pay so much extra each time, when the difference is only £2.45

South Window Cleaning Ltd

  • Posts: 291
Re: Gardiner prices ?
« Reply #3 on: March 19, 2014, 07:49:38 pm »
?

Jonny 87

  • Posts: 3512
Re: Gardiner prices ?
« Reply #4 on: March 19, 2014, 07:50:49 pm »
When you buy a new pole they give you the option of a choice of 4 free brushes,
the standard price for the free brushed is £25.50
but Why do Gardiners feel the need to charge an extra £20.95 if you want a different brush when the original price is the other brush is £27.95

Surely they should only charge the difference IE: £2.45 ?

please explain Alex ?

I've wondered the same actually. Must be a reason for it though......

I'm sure Alex will explain.
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher

Alex Gardiner

  • Posts: 7744
Re: Gardiner prices ?
« Reply #5 on: March 19, 2014, 07:53:30 pm »
When you buy a new pole they give you the option of a choice of 4 free brushes,
the standard price for the free brushed is £25.50
but Why do Gardiners feel the need to charge an extra £20.95 if you want a different brush when the original price is the other brush is £27.95

Surely they should only charge the difference IE: £2.45 ?

please explain Alex ?

This is a business decision to promote 4 brushes over the other types and have the majority of sales in just these 4.

The free brushes are part of a promotion for those buying poles - we choose to offer one of four brushes free with a pole (for the time being).

The brushes we include as part of this offer are the best selling brushes. Because we buy these ones in by the thousands the pricing on them is much better than the pricing on the others that we buy in by the hundreds. It is in our stock control interests to have just these four brushes selected more often.

The pricing of the others is to reflect that they are not part of the promotion.

We do have a new website under construction (nearly complete) which has a different pricing model for brushes and then for brushes when ordered with a pole and will close the gap between the two types of brushes, but this will be a month or so away.

elite mike

Re: Gardiner prices ?
« Reply #6 on: March 19, 2014, 07:53:50 pm »
must admit i dont think of it as a rip off

South Window Cleaning Ltd

  • Posts: 291
Re: Gardiner prices ?
« Reply #7 on: March 19, 2014, 08:02:49 pm »
When you buy a new pole they give you the option of a choice of 4 free brushes,
the standard price for the free brushed is £25.50
but Why do Gardiners feel the need to charge an extra £20.95 if you want a different brush when the original price is the other brush is £27.95

Surely they should only charge the difference IE: £2.45 ?

please explain Alex ?

This is a business decision to promote 4 brushes over the other types and have the majority of sales in just these 4.

The free brushes are part of a promotion for those buying poles - we choose to offer one of four brushes free with a pole (for the time being).

The brushes we include as part of this offer are the best selling brushes. Because we buy these ones in by the thousands the pricing on them is much better than the pricing on the others that we buy in by the hundreds. It is in our stock control interests to have just these four brushes selected more often.

The pricing of the others is to reflect that they are not part of the promotion.

We do have a new website under construction (nearly complete) which has a different pricing model for brushes and then for brushes when ordered with a pole and will close the gap between the two types of brushes, but this will be a month or so away.

Ok thank you Alex.

Plankton

  • Posts: 2441
Re: Gardiner prices ?
« Reply #8 on: March 19, 2014, 08:03:30 pm »
Has anyone checked out the price for replacement new style clamps :o SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.

Alex Gardiner

  • Posts: 7744
Re: Gardiner prices ?
« Reply #9 on: March 19, 2014, 08:33:10 pm »
Has anyone checked out the price for replacement new style clamps :o SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.

When did you buy the new pole? Have you raised this with us previously?

As far as I know we do not advertise a free gift with any of our products currently. We do send out free gifts with most orders though at our discretion. Also with full carbon poles we often send out either a cap or beanie depending on the season but this is not currently mentioned anywhere on the website and does not include CLX poles.

ben M

  • Posts: 4720
Re: Gardiner prices ?
« Reply #10 on: March 19, 2014, 08:40:41 pm »
Has anyone checked out the price for replacement new style clamps :o SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.
if you are not happy about the price,buy somewhere else! you can't have a very good quality clamp at a cheap price!

Plankton

  • Posts: 2441
Re: Gardiner prices ?
« Reply #11 on: March 19, 2014, 08:53:11 pm »
If it was a "very good quality clamp" I wouldn't be seeking a replacement!
Think before you blow hot air

ben M

  • Posts: 4720
Re: Gardiner prices ?
« Reply #12 on: March 19, 2014, 08:55:43 pm »
If it was a "very good quality clamp" I wouldn't be seeking a replacement!
Think before you blow hot air
yes the new smart clamp is very good!
think before posting on here

R W C™

  • Posts: 1649
Re: Gardiner prices ?
« Reply #13 on: March 19, 2014, 10:15:35 pm »
I think that because Alex is so helpful people tend to take this for granted, prices for new clamps are to expensive but yet he has probably had to put a lot of money and time redesigning them so has to make that money back,similar to how we as window cleaners are judged on what we can earn in a day yet our customers don't see that when we finish cleaning windows we still have to fill up our tanks, invoicing, sort for next day etc. I've still got the very first slx that came out and I've recently done the clamps upgrade and it probably now has a good few more years in it, a lot of company's would of made that pole and left it as it is without trying to improve things, then sat at home and earnt money from it, but I believe gardiners are beyond any other wfp suppliers as they take pride in there company, deal with any problems big or small, I know if I was in Alex position the last thing I'd be doing is logging in to a forum and trying to sort people's problems.

G Griffin

  • Posts: 40745
Re: Gardiner prices ?
« Reply #14 on: March 19, 2014, 11:40:59 pm »
Has anyone checked out the price for replacement new style clamps :o SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.
if you are not happy about the price,buy somewhere else! you can't have a very good quality clamp at a cheap price!

Alex, you can go to bed now. Your guard dog's here.
⭐⭐⭐⭐⭐⭐

gary999

  • Posts: 8156
Re: Gardiner prices ?
« Reply #15 on: March 19, 2014, 11:48:34 pm »
Has anyone checked out the price for replacement new style clamps :o SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.
if you are not happy about the price,buy somewhere else! you can't have a very good quality clamp at a cheap price!

Alex, you can go to bed now. Your guard dog's here.
;D

supernova77

  • Posts: 3547
Re: Gardiner prices ?
« Reply #16 on: March 20, 2014, 01:16:11 am »
Quote
We use the The Super-Lite® Brush Dual-Trim - Stiff Bristles

On your fishing boat?

 ;)

ben M

  • Posts: 4720
Re: Gardiner prices ?
« Reply #17 on: March 20, 2014, 09:50:25 am »
Has anyone checked out the price for replacement new style clamps :o SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.
if you are not happy about the price,buy somewhere else! you can't have a very good quality clamp at a cheap price!

Alex, you can go to bed now. Your guard dog's here.
no,just being honest! you can't come here on your first post complaining about prices! if you think it is too expensive nobody force you to buy them!

Perfect Windows

  • Posts: 4303
Re: Gardiner prices ?
« Reply #18 on: March 20, 2014, 09:56:05 am »
We do have a new website under construction (nearly complete)

Alex,

If it's not already done (and if it's not too late if not), is it possible to have a part number or code associated with everything you sell?  It'd make it a great deal easier when looking for a specific item that I've bought before.

Vin

gleamtecwindows.

  • Posts: 18
Re: Gardiner prices ?
« Reply #19 on: March 20, 2014, 10:03:15 am »
I don't understand all the complaints about the  price of brushes,  at least you blokes  get a free brush with the clx pole,,