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robbo333

  • Posts: 2420
Re: customer help please
« Reply #40 on: September 21, 2013, 06:39:55 pm »
Why don't you give her to another local windie who you know will do a good job?
You can send her a text saying
'Dear Mrs Smith, unfortunately I won't be able to clean your windows anymore, but I have arranged for another window cleaner (Fred Smith) who is very professional, to contact you and introduce himself. I am sure he will continue to do a good job on your behalf. I would like to take this opportunity to thank you for your custom.
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

gary999

  • Posts: 8156
Re: customer help please
« Reply #41 on: September 21, 2013, 11:08:42 pm »
just disappear they wont be shocked

its something thats expected from the french...when the going
gets tough ;)


Re: customer help please
« Reply #42 on: September 22, 2013, 05:32:19 pm »
You chaps are rude to Ben. Don`t worry Ben just tell the customer you want to leave the U K the cooking here is not to good. Eating out in like choking compared to french food. Do you like that one my  French friend. ;D ;D ;D ;D ;D ;D ;D

PoleKing

  • Posts: 8974
Re: customer help please
« Reply #43 on: September 22, 2013, 05:50:21 pm »
You chaps are rude to Ben. Don`t worry Ben just tell the customer you want to leave the U K the cooking here is not to good. Eating out in like choking compared to french food. Do you like that one my  French friend. ;D ;D ;D ;D ;D ;D ;D

French food being all brilliant.
I am a bit if a foodie.
The good food is really good but the food in general is dire.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Re: customer help please
« Reply #44 on: September 22, 2013, 06:38:39 pm »
The chefs around Hants area I think were trained at a very bad tannery.I used to work for a butcher and the chefs used to ask me how to prepare some meat dishes. Sorry mate i only eat the stuff.  Altough saying that I do have a small meat product  business that is growing by the day.We produce  South African sausage and a processed dehydrated meat call biktong( us call it jerky)is simalar not not the same.

ben M

  • Posts: 4720
Re: customer help please
« Reply #45 on: September 22, 2013, 10:26:12 pm »
You chaps are rude to Ben. Don`t worry Ben just tell the customer you want to leave the U K the cooking here is not to good. Eating out in like choking compared to french food. Do you like that one my  French friend. ;D ;D ;D ;D ;D ;D ;D
yes better food in France but full of bloody French so no thank you, i prefer to stay in uk  ;) ;D

AuRavelling79

  • Posts: 26588
Re: customer help please
« Reply #46 on: September 23, 2013, 12:20:42 am »
Wear a black beret, and a string of onions around your neck, and arrive at the house on a bike . . . . then cut open one of the onions, and rub it on the windows, explaining this will be the method of cleaning the windows from now on !

And just do one window and say "I'm not doing any more, that shallot".

Very funny!  ;D

But if you're wearing that get up you could explain you have too much work on and say:-

"Oooh, Betty! I've got myself in a bit of a pickle!"
It's a game of three halves!

Re: customer help please
« Reply #47 on: September 23, 2013, 06:57:34 am »
I have a second small business making biltong,boerewors and drywors(dry cured sausage) and chili meat sticks.

Darran Pryce

  • Posts: 602
Re: customer help please
« Reply #48 on: September 23, 2013, 08:23:40 am »
Hey Ben

What we do is one of two things. 1) put my price up. So let's say it was £15.00 to clean, I would add £4.  2) Just let the customer know you have too much work and going to give the job to your mate.  I do this and he just put's the price up and 9/10 keeps job.

Darran