The hose is fine and robust, some may be just too thick to use it and post childish post's instead.
It seems about 50% of people on this forum who have used it like it and the other 50% hate it!
Personally I tried it and couldn't get on with it, maybe there is a variation in production quality?
However even manufacturers keep trying to bring out new variations of pole hose, so it is apparent that there is not a pole hose currently on the market that suits everyone.