
I've cleaned for this customer lots of times over the last 5 years. The lounge carpet i've cleaned atleast 6-7 times at the top of my head (she has small kids and dog).
Used all sorts of products on the carpet in that time. Always came up brand new, always been able to remove all stains. I've used dye-gone, amonia, citrus gel etc etc all in the past never an issue.
Its a polyprop, very light colour, off white, short twist pile.
I cleaned this lounge again last week. There was a brown stain near the sofa and coffee table, I'm 99% sure it was a coffee or tea stain. Customer has no idea, didn't even mention it!
Cracked open my sod-met (spray and go). Made a weak solution, half the recommended mix with tap hot water (it was hot but not boiling which is what i usually use!)
Applied it to the stain, almost vanished, tampered it with towel, applied a bit more sod met. Stain gone, Rinsed it pretty much instantly. Everhything was great, did the rest of the room. Got the dreaded call back to say it had turned green..... And it did, a light, lime green stain about twice the size of the original stain.
So, what are my options apart from replacement? is there a way of "reversing" the reducing agent? I have thought about hydrogen peroxide as i can get powerful stuff from the hairdressers. Is this an option?
The customer is not overly mad as she said she can put a piece of furniture there or bring her sofa a bit closer to hide the stain, but thats b******s! I need to fix it.
I've used tons of sod-met before over the last 13 odd years! never a problem! I have no idea why this went t1ts up! I can only presume I left it too long? but surely it would have just bleached the area, not turned it green!

Could it made have reacted to what ever was in the carpet? something the customer tried to clean the stain with?
Any advice would be welcome.
Tony