[Spruce]

Dark nights poor weather, I am thinking of collections on a Sunday to make use of day light hours.
    Does anyone else collect on a Sunday?

                   Cheers Dave.

I totally get what you are thinking but surely people are going to be disgruntled if you go knocking on their door on a sunday .

I am trying to push payment slips as much as possible so as to reduce collecting but only got a small percentage at the moment , Hope ur keeping busy Dave  . Mike

We live in a different part of the country to those in the South.

We tried self addressed envelopes - no cheques. We tried stamped self addressed envelopes - no cheques. We tried online banking - no payment. One of the other local window cleaners just lets the amount add up. They eventually send a cheque, but they aren't happy with the amount. He refuses to collect - but they don't see their debt as their problem.

We collect on a Friday evening and there are some that just don't have any money to hand. We have explained the reason that we leave a ticket is to give them notice to have money available when we call. Occassionally we get the "all I've got is a £5.00 note. I'll pay you the balance with the next clean." I appreciate times are harder but they always have cash for the smokes , drink and takeaways.

Starting to take a harder line with these messers.

Many years ago I heard of a window cleaner that charged an extra 50p if he had to come back and collect the money. In those days he cleaned a 3 bed semi in Billingham for £3.00. The old dears used to leave his money on the bedroom window cill long before he cleaned them.

I wonder if we could apply the same principle in our business?

[simonr]

just been this aft, got over £100 plus £25 i been chasing for 6mth , no complaints and 2 said sundays were a good idea

[SB Cleaning]

No collecting for me

[simonr]

well i have paypal & bacs & i dont go out much, but still go when debts mount up a bit

[sunshine windows]

Never collected and never will. Stamped self addressed envelopes from day one and now getting lots of BACS payments, though you have to be very watchful of these.

People who set up a regular re-occuring payment are great. Those that pay you adhoc after you've been seem to 'forget' very often.

Partly my fault for being slack, but i've had one customer not pay me online since Feb this year. Only a small amount luckily.

For those that do collect, it's readily available funds if you're a bit strapped for cash, which i can understand. Personally though, I value my spare time far too much to be running round collecting monies owed.

[Mike #1]

Dark nights poor weather, I am thinking of collections on a Sunday to make use of day light hours.
    Does anyone else collect on a Sunday?

                   Cheers Dave.

I totally get what you are thinking but surely people are going to be disgruntled if you go knocking on their door on a sunday .

I am trying to push payment slips as much as possible so as to reduce collecting but only got a small percentage at the moment , Hope ur keeping busy Dave  . Mike

We live in a different part of the country to those in the South.

We tried self addressed envelopes - no cheques. We tried stamped self addressed envelopes - no cheques. We tried online banking - no payment. One of the other local window cleaners just lets the amount add up. They eventually send a cheque, but they aren't happy with the amount. He refuses to collect - but they don't see their debt as their problem.

We collect on a Friday evening and there are some that just don't have any money to hand. We have explained the reason that we leave a ticket is to give them notice to have money available when we call. Occassionally we get the "all I've got is a £5.00 note. I'll pay you the balance with the next clean." I appreciate times are harder but they always have cash for the smokes , drink and takeaways.

Starting to take a harder line with these messers.

Many years ago I heard of a window cleaner that charged an extra 50p if he had to come back and collect the money. In those days he cleaned a 3 bed semi in Billingham for £3.00. The old dears used to leave his money on the bedroom window cill long before he cleaned them.

I wonder if we could apply the same principle in our business?

Good idea spruce was considering charging extra more so for those that have avoided payment either when i clean windows and they are in and have yet to via bacs , 90% of my custys are going to see an increase next year so this will take care of some of them . Mike