Apalling?? News flash, good job not all your custies think like me eh? I think window cleaning isn't important enough for me to pay someone to do it. If it were MY windows, I'd clean 'em when light could no longer get through!!!
I try not to second guess my custies as we all see things differently. Funny old world innit? I just clean windows and collect cash. I don't care if a custy finds it "apalling" as long as they pay. if they don't like it, they can cancel, I'll replace 'em. Simple life.