[wfp master]

so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.

Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?

Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?

  no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?

[Scrimble]

I was actually thinking of buying the full carbon 18ft pole, now I find out they are heavier than quoted and have a fibreglass section, no thanks I'll stick to the slx

[Stephen Fox]

I was actually thinking of buying the full carbon 18ft pole, now I find out they are heavier than quoted and have a fibreglass section, no thanks I'll stick to the slx

Scrimble, I would have a look on the other Facelift thread where Small but perfectly posts on the Phoenix 18 and SLX 18. He has both and see what he has to say about the weights, etc

[Stephen Fox]

so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.

Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?

Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?

  no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?

All weights published are approx (just as Gardiners) and bare pole with clamps.

If I was to tell you our 22 is only 20.9ft when extended what would you say?

[Mike @ Facelift]

From my point of view, I think sticking to the facts of all this debate is important...

A) There has now been a few comments/ mini reviews on the poles and I think we all agree they have good...

B) Until people have used the poles for days, weeks and months and experienced dealing with me or anybody else in our company, they are not in a position to comment on the service or the product....

C) Great products always cause the competition or those people most loyal to the competition to take aim... It human instinct... I respect that.

D) The Details of the poles we have published are factual and as Stephen has implied, We have used the industry standard policy when it comes to weights and length's.

E) The materials which our poles are made from are completely public knowledge... We have nothing to hide.

and finally...

F) We appreciate potential customers, customers and competitors taking the time out of your days, evenings and weekends to discuss our products...

[wpclean]

My personal view of buying one particular pole over another ( if they are very close specs ) is customer care.

I have been on this forum for a while, and to be honest It used to grate on me when ever body on here would,
recommend Gardiner products....... so I bit the bullet and ordered a pole and became a convert because not only are the products so good, but when a part is faulty they respond by sending a replacement the next day.

If this new facelift is good, then there will be lots of reviews on here with members on here recommending them and
shouting about their customer service.. . . . . .  that is how I became a Gardiner customer, not by arguing who has the
longest pole  
,

[ben M]

http://www.faceliftcleaning.co.uk/carbon-fibre-poles.htm

24ft carbon pole =2.5kg  is that right?

[Mike @ Facelift]

http://www.faceliftcleaning.co.uk/carbon-fibre-poles.htm

24ft carbon pole =2.5kg  is that right?

This is not the Phoenix range..

[wfp master]

so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.

Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?

Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?

  no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?

All weights published are approx (just as Gardiners) and bare pole with clamps.

If I was to tell you our 22 is only 20.9ft when extended what would you say?

why are you saying its 22ft when its only 20.9ft just advertise it as a 20.9ft pole.then people will know the true height when extended no need to lie about it. simples.

[Paul H]

I dont use either of these poles at the minute..so am impartial and open minded..

So how about they both send me one each ( a like for like comparison from their range ) and i'll use them, field test them and come back with an impatial review... with poles as to keep as payment?    

[ben M]

http://www.faceliftcleaning.co.uk/carbon-fibre-poles.htm

24ft carbon pole =2.5kg  is that right?

This is not the Phoenix range..

i can't find your phoenix range on your website?

[wfp master]

so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.

Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?

Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?

  no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?

looks like someone has measured the18ft fibreglass pole & surprise surprise its not 18ft. another false claim.

[Neil Gornall]

From my point of view, I think sticking to the facts of all this debate is important...

A) There has now been a few comments/ mini reviews on the poles and I think we all agree they have good...

B) Until people have used the poles for days, weeks and months and experienced dealing with me or anybody else in our company, they are not in a position to comment on the service or the product....

C) Great products always cause the competition or those people most loyal to the competition to take aim... It human instinct... I respect that.

D) The Details of the poles we have published are factual and as Stephen has implied, We have used the industry standard policy when it comes to weights and length's.

E) The materials which our poles are made from are completely public knowledge... We have nothing to hide.

and finally...

F) We appreciate potential customers, customers and competitors taking the time out of your days, evenings and weekends to discuss our products...

Mike,
could you explain the "industry standard policy when it comes to weights and length's." please.
I currently use Gardiners poles on my vans but obviously always look out for any thing new.
However i find it very annoying and confusing that all the pole makers seem to have a different idea as to how they interpret and advertise the length.
A couple of years ago i needed a specific sized pole to reach a specific set of windows. I paid good money only to find i could not reach it when I got to the job as the pole was short so it had to go back. It cost me the loss of a day not to mention the annoyance of it all.
(before anyone asks.. it was not a Gardiner's pole)

[Stephen Fox]

Neil, totally agree with this and that is where the 'reach' height used to be advertised as pole length in years gone by some suppliers. I think this has now thankfully changed with most suppliers now.

You will find industry standard usually means a pole will be a certain length with brush head, angle neck, etc attached. There or there abouts with in inch or so, definitely not feet. So in Gardiners/Facelift case a 22 or 18 pole won't be exactly that length bare, but when working with it with brush, etc it will pretty much be there.

Hope this explains it.

[Stephen Fox]

so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.

Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?

Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?

  no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?

looks like someone has measured the18ft fibreglass pole & surprise surprise its not 18ft. another false claim.

Not false at all. Not sure why you are attacking Facelift and yet completely ignore other manufacturers claims?

[paul marshall]

well i just bought a new toaster from argos , but after all the trouble i caused i dont think i will be doing a review on it , in fact my reviewing days are well an truly over i think i will stick to my old hobby { at least that only makes me go blind } ;Dhave a nice weekend loon balls 

[Stephen Fox]

well i just bought a new toaster from argos , but after all the trouble i caused i dont think i will be doing a review on it , in fact my reviewing days are well an truly over i think i will stick to my old hobby { at least that only makes me go blind } ;Dhave a nice weekend loon balls 

 

[Andrew Willis]

well i just bought a new toaster from argos , but after all the trouble i caused i dont think i will be doing a review on it , in fact my reviewing days are well an truly over i think i will stick to my old hobby { at least that only makes me go blind } ;Dhave a nice weekend loon balls 

I'm just glad Impact don't make poles
Specially if they was Government  funded

Can say that both Gardiner poles and Facelift poles are getting great reviews during the IMPACT43 training workshop 2 (Water fed pole training day)

Telford, Preston, Liverpool, and Leeds this week saw us take out the new van and equipment,

Van has a Grippatank 400 litre van mounted system
both Gardiner and Facelift poles and other makes to come
Portable Pure Freedom Trolley
Guys also liked the aqua dapter mk3 fitted to one of the poles

Window cleaning warehouse, thanks for supplying some samples for signs and general equipment etc
Unger also for supplying some great selection of hand tools and extension poles   

There was a lot going on in Telford bit stressful,
new programme, etc

however Preston we ironed out some teething problems with new paperwork
Good buch on Preston including Mr Trevor Perry 

I am pleased we are going to be able to take the van and equipment and let window cleaners see for themselves just how great
some suppliers are working hard to bring new and exiting products to the industry.

 "well done guys nice work"

Next week sees the van at

Crawley, Eastbourne, Canterbury, Newbury Park and week after
Cambridge, Colchester, Norwich, and Leeds Bradford

Look out for reviews on our Facebook page and on Clean It UP

Regards

Andy

[Neil Gornall]

Neil, totally agree with this and that is where the 'reach' height used to be advertised as pole length in years gone by some suppliers. I think this has now thankfully changed with most suppliers now.

You will find industry standard usually means a pole will be a certain length with brush head, angle neck, etc attached. There or there abouts with in inch or so, definitely not feet. So in Gardiners/Facelift case a 22 or 18 pole won't be exactly that length bare, but when working with it with brush, etc it will pretty much be there.

Hope this explains it.

Thanks for that Stephen, I just hope all manufactures have adopted the same method of advertising as I will soon be on the look out for 4 or 5 new poles and want to be sure I am getting an equal comparison.

[STEVE-UK]

Stephen... We have a 26x and could with a little extra height, do you do an extra section that fit to the base?

I had it fully extended right to its limit and broke the base clamp ( my own fault for over extending)

Not being my week the pole blew over in a gust of wind and snapped the collar that the gooseneck fits too, cant see any parts on your website for the Phoenix range, do you have the clamp and collar in stock?

Cheers Steve